Dr Batra's — Complaining about staff behaviour and treatment

I am Harsh Jhawar from ajmer rajasthan I visited dr batra's clinic in ajmer branch in first week of September and took a plan of ₹12, 000 I have hair and some health problems then i paid half of my plan as I am student so firstly i paid half which is ₹6, 000 then after one month i visited in clinic the receptionist ma'am told me that my file is going to be terminate as i cannot paid full amount as i have financial issue in my family i told give me some time i will paid and my problem was not cure so once give appointment for doctor then i paid my remaining payment in few days but receptionist ma'am told that first i have to pay otherwise my file will be terminated and they can't give medicines and treatment till as my problem wasn't cure and also reaction by there medicines in one month and the behaviour also inappropriate, intolerance for me as i paid half of the fees but there behaviour was very rude and i will not go to dr batra's clinic so i request you to please refund my payment as soon as possible i cannot take treatment there where there is no respect of patience the respect only money who paid they talk nice and who cannot paid due to some issues they can't give treatment