Dr Batra's — Dissatisfied with the treatment : false commitments and unethical behavior shown by dr batra's

Address:	Mumbai City, Maharashtra, 400007
Website:	www.drbatras.com

Hereby I want to lodge a complaint that I am highly dissatisfied with the treatment given so far, its been 6 months I m taking treatment from Dr. Batra, Dwarka for hair / scalp. I don’t know how I am being treated because there is no improvement in my condition. I am still suffering from same problem, itchy scalp, dry hair, hair fall and now one more add on after starting treatment with Dr. Batra, i.e. gray hair.

I complaint several times to several people in this branch that treatment is not at all helpful but every time I have been told “have patience, it will take time”. Now its more than 6 months and I think this treatment will take few years and so or until I lose all the hair.

As per my observations, treatment will never work because your doctors are not capable. They don’t want to cure anyone and they are not at all interested in doing their job. Even doctors don’t behave like a doctor. They don’t believe in sitting in their cabin and look after their patient, all the time they keep roaming here and there. Visiting any branch in Delhi is just like wasting of 2 hours Because doctor spend their time in talking and roaming, they don’t bother about patient’s time and crowd being increasing in their premises.

When I yelled at your doctors then they asked me to see a senior doctor in Pune through Skype, which again proved to be useless and time waste. Now, I have understood you don’t have treatment for me so
please refund my entire amount, I will look around and surely will get better service. I have paid your charges in cash so would want an early refund. I have no interest in taking any treatment from you.

When disputed, they asked me to consult their senior most doctor but I m surprised that their senior most doctor is also not serious as their junior doctors. He called and asked me to see him immediately but I was in middle of something so asked to book an appointment for next week, seems that doctor took a sigh of relief and never came back to me neither informed me about appointment schedule for next week, however, I decided to get through same day so called him back but he never picked my calls and when asked branch person to arrange call back from him, again my trust defeated, he also made false promise.

REFUND MY MONEY BACK.

My patient ID is 783736 and contact number is [protected]
My treatment start date is 2 May 2015.
Vivek Gupta
[protected]