[Resolved]  Dr Batra's — I am complaining about refund of my money

My name is suruchi gupta and my patient id is 1029117.
I paid 20000rs today for the treatment. And i want to cancel any further treatment from dr batra. So i want my money refunded. I called their customer care and even clininc itself, they are not giving any clear reply and postponding my appointment. Kindly look into this matter. As i want my 20000rs back. Please help me.
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Jul 30, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Dr Batra's Customer Care's response
Dear Sir,

We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Jun 30, 2018
Updated by gouravnitd
i have talked to clinic and they told me to wait for three months in order to see the result. before that they cant do anything about refund. so for now i am believing them and taking there treatment for three months.
thank you
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