[Resolved]  Dr Batra's — No response

Address:New Delhi, Delhi, 110032
Website:Dr.batra.com

I and my son are registered costomer of dr batras, shankar vihar and already paid more than 50, 000/- for treatment. Since a month i could not contacted since being having fracture in my shoulder.

I further contacted your office at shankar vihar for appointment but the lady picked the phone replied pl. Contact her after half an hour.

Though, i already paid complete amount of myself and my son in advance, still i beg or urge your office for appointment, why not your office couldn't contact me why i not turned up from past a month or more.

This cheap service should be stopped immediately.

And, i think why it should not be posted on social website so that consumers may not suffer in future.

Arvind kumar
Id-...885608 &...885609
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Oct 4, 2016
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
Dr Batra's Customer Care's response
Dear Arvind Kumar,

We are concerned to note your grievance. We value the time and trust our patients invest in us and do not encourage any negligence towards our patients. Please be assured, we will look into your concern.

Regards,
Team Dr Batra’s™
Oct 15, 2016
Updated by Arvind170369
I again felt neglecting me by your Shankar vihar office. Since one and a half month over getting medicine but no appointment given to me and my son .

What you Dr. Batras are doing . I think, I complained earlier that is the cause of neglecting us.

Dear, I have made entire payment and thereby it's my right to get the treatment done.

Why this cheap service going on and on .

Arvind kumar
ID...885608 and .. 885600

Mob. [protected]
Verified Support
Oct 18, 2016
Dr Batra's Customer Care's response
Dear Arvind Kumar,

We apologize for the inconvenience caused. We have noted your concern. Please be assured, we will look into it and revert you at the earliest.

Regards,
Team Dr Batra’s™
Complaint comments 

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Your service is so cheap .

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