[Resolved] Dr Batra's — unsatisfied service and refund money

[Resolved] Dr Batra's — unsatisfied service and refund money

R ranjeetkaur7 from Delhi, Delhi

Hi, Myself ranjeet kaur from east delhi.. And writing mail for very unsatisfy service provided by dr batra In september when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. Through nett surg found dr batra.. So all sudden i called and fixed an appointment for laxmi nagar clinic.. Where i went along with my mother for her treatment. Doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me.. Since doctor assured after start medicine it will not get increase... And advised 10k for my treatment... Means 25k for my mother and myself.. Now to arrange 25k money was not easy for me hence doctor advise to take loan from bajaj finserv and can contiue for treatment.. But no one has advise if we didnt get satisfy money can not be returnable... But after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body. I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account. Writing below my mom and my patient id if you help to retun my money please help... Patient name : sarabjeet kaur Patient id : 988170 Branch : preet vihar Patient : ranjeet kaur Patient id : 988175 Branch : preet vihar Was this information helpful? No (0) Yes (0)
May 4, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Dr Batra's Customer Care's response Dear Ranjeet, We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Apr 03, 2018 Dr Batra's Customer Care's response Dear Ranjeet, Our senior Dr. Vaishali has spoken with you regarding your concerns, we hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com. Regards, Patient Experience Team Dr Batra's™ Apr 15, 2018 Updated by ranjeetkaur7 Dr Vaishal has told me look at this matter and sort out in a week but now its been more then 20 days but unfortunatly no news... Apr 15, 2018 Updated by ranjeetkaur7 I have called dr batra preet vihar clininc to contact dr tushar mittal...unfortunatly neighyrr getting any responce from him nor he is intrested for the merting or advise
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