Dr Trust — Dr Trust Thermometer | |||||
Never Ever Buy a Dr Trust Thermometer. Or Never Ever Buy a product from their site https://drtrust.in directly. They never give protection to your money and the product you purchased. I lost my 1500 rupees because I trusted this brand. I bought a thermometer, which they claim that it is forehead, ear thermometer.Because of covid, just for safer side I bought one digital thermometer at home.We didn't have to use it initially.But later I came to know that the cap sensor is missing so it is not working.I contacted the customer care(so called..but they don't care).They asked me to send the details to one whatsapp number.I did so.But after many days, because of my multiple follow up they replied like 'It can't be repaired because it is bought before 6 months. ' Though it is their mistake to send a damaged product to customer, I agreed to pay if they can repair my product.But they straight away told me they can't repair it, they just import(don't know why they import damaged product) the full products from US, cant repair any parts. So in short, just throw my 1500 rupees in dust bin.They can't repair, they can't replace..I have to bear the loss.. So requesting..don't do the mistake I did.I also read many bad reviews about Dr Trust, but didn't take it serious..Now I repent for the decision I made. If it was amazon/flipkart purchase (from different brand) the customer support would have given a solution for me..My MISTAKE! Was this information helpful? | |||||
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