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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 102

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K
Kalsait Dhananjay
from Mumbai, Maharashtra
Apr 24, 2018
Resolved
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Address: Pune, Maharashtra, 413114

Sir according to your sceme i m making 4-5 friends, but after that you block my invitation code... Why.. If this is violation then what is right... Pls unblock my code.. Also i wnt to update my birthdate but not edited so pls help me
Also you are not updated my pan card report... I am trying to play good but you are blocked me without reason... It's bad ti your company reputation so sir pls check it and give me a positive reply
May 28, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Dream11 Fantasy Customer Care's response
Dear Sir,

We request you to write to us from the Helpdesk and we will get back to you.
Link: https://bit.ly/2qjgaYw

For the PAN updation, we would like to inform you that Due to high volume of requests in the ongoing Indian T20 season, PAN and bank verifications may take a few additional days. You will be notified as soon as your request is completed. We appreciate your patience and understanding in the matter.

Regards,
Team Dream11
I tried to verify my pan card around 1000 times but i cant...when i submit the verification process it shows "please try again later' what should i do?
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    R
    Razersingh
    from Noida, Uttar Pradesh
    Apr 24, 2018
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    Sir, i played a contest of rs 575 and my winnings amount got deducted. I just won rs. 625 in winning. After completing this i found that rs 575 had been deducted but now they are showing that you have entered to rs 15 contest.. And my amount rs 575 dedcuted.. Sir please solve this problem... I can not take this more.. They are cheating sir.. Please sir i want my refund
    Dream11 Fantasy customer support has been notified about the posted complaint.
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      M
      muthukumar pearlpet
      from Chennai, Tamil Nadu
      Apr 24, 2018
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      I have two sim card's i use my aircel as major sim. After the aircel steps out.
      So i used my bsnl number. I have paytm account in my aircel. I logged in with bsnl. Is that fault... I have only one pan card...
      Unblock my cash reward. This is not a clear way to block a geniune.
      And i have been uploaded my pan thrice but it wont accept. What can i do?
      Dream11 Fantasy customer support has been notified about the posted complaint.
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        S
        Satheesh Shah
        from Chennai, Tamil Nadu
        Apr 24, 2018
        Resolved
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        Resolved

        I have to delete my dream 11 account as i have mistakenly mentioned my email id as [protected]@gmail.com instead of [protected]@gmail.com. So i request you to delete the accounts created by the above stated email ids. Kindly delete the accounts as soon as possible. I understood the difficulty in using multiple email ids and i will be using a single email id in the future for such purposes. Expecting a quicker response from your side.
        May 30, 2018
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2018
        Dream11 Fantasy Customer Care's response
        Dear Sir,

        we request you to write to us from the Helpdesk and we will get back to you.
        Link: https://bit.ly/2ExWncL

        Regards,
        Team Dream11
        It would be nice if you suspend these two accounts. I assure that both accounts were used by me. Kindly resolve this problem as soon as possible so that I can have a single account with everything verified and all in place. Check these accounts of you want to. I haven't played much. Just one contest in an account. Afterwards only I've found that we can withdraw our winnings of we verify our email and mobile number. So suspend these accounts even though I've winnings in it.
        My dream 11 cash Bonus is blocked in yesterday please unblock may cash bonus in earlier
        My account is suspended due to mistanly update of wrong photograph of pan card
        please unblock as soon as possible
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          M
          Mohanshyam
          from Bazpur, Uttarakhand
          Apr 24, 2018
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          Address: Mathura, Uttar Pradesh, 281502
          Website: www costumer complaint

          Sir/madam
          Mera dreem11 account suspended ho gaya h
          Muje vo active karanna chaahata hu
          Mera dreem11 account date 22/2/2018 ko suspended hua h
          Please sir/ madam active kr dena
          Meri email id [protected]@gmail.com
          Mera dreem11 account mobile number
          [protected]
          Mera gave seeh palason mathura h
          Mene try karake dekh liya lekin mera dreem11 account login nhi ho rha h
          Thanks
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Apr 24, 2018
          Updated by Mohanshyam
          My email id [protected]@gmail.com has been deactivated. Plz allow me to use this account. I am mostly upload the same pan card on the 2 account witch is use my by brother
          I want to geat backmy account on dreem11.
          Now what can i do for getting backthat
          Account on dreem11 please help me this topic
          I want to use my account again what can i do now
          What happen when both player get same total in head to head?
          My Cash bonus is blocked. I am unable to use any of it to join any new contest. I have not violeted any of the fairplay policy. Request you to please unblock it ASAP.
          My email ID- [protected]@gmail.com
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            A
            Amit11rock
            from Akola, Maharashtra
            Apr 24, 2018
            Resolved
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            Resolved

            Hi team,

            My dream 11 friend invitation has been blocked for temporary.
            I am not able to invite my other friends and this looks really bad.
            Kindly unblock it. I have not done any fair play voilation. If somehow i did any voilation please role back that.
            I will make sure that never happened again.
            I have attached screenshot.
            Please revert back to me if you have any query.

            Thanks
            Amit kumar
            Jun 1, 2018
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Apr 26, 2018
            Dream11 Fantasy Customer Care's response
            Dear Sir,

            We request you to write to us from the Helpdesk and we will get back to you.
            Link: https://bit.ly/2qjgaYw

            Regards,
            Team Dream11
            One o[censored]r coustemer care boy is nor [protected] has taken amount from my bank account he is telling not possible to back that amount so pls do the needfull so kindly suggest how can i get back that amount to my bank
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              S
              Shetenikhil
              from Mumbai, Maharashtra
              Apr 24, 2018
              Resolved
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              Resolved

              My emailid [protected]@gmail.com has been deactivated. Plz allow me to use this accont. I am mistakely upload the same pan card on the 2 acconts which is use by my sister. I want to get back my aacont on dream 11.
              Now what can i do for getting back that aaccont on dream 11. Please help me on this topic.
              I want to use my account again what can i do now.
              Jun 2, 2018
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Apr 26, 2018
              Dream11 Fantasy Customer Care's response
              Dear Sir,

              We request you to write to us from the Helpdesk and we will get back to you.
              Link: https://bit.ly/2uWcLUY

              Regards,
              Team Dream11
              Sir/ madam
              Mera dreem11 account suspended ho gaya h
              Me use active karanna chaahata hu
              Thanks
              I submitted all details before 2days still can't verify my account naming MAHEN23513DE
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                R
                raju.swa
                from Visakhapatnam, Andhra Pradesh
                Apr 23, 2018
                Resolved
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                Resolved

                block sites of dream11 crickbuzz and my team11

                Address: Hyderabad, Andhra Pradesh, 53
                Website: Dream11 cricubuzz and myteam11

                Dear sir,
                I requested to you gov't of india in this dream11 and crickbuzz sites they are fooling to all our indian public because they creat app choose ing players and they got crezz to public 1crore 2crore 3 crore offer just u win 10rs 25rs some packages and they create ing own mumbers team and share profit internal they are fooling to all public son proofs i share in case offer u give ok public benefits you do share players also...
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                S
                sudu21
                from Pupri, Bihar
                Apr 23, 2018
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                Address: Mumbai City, Maharashtra
                Website: dream11.com

                Sir, my complaint is regarding cheating in playing fantasy cricket in dream11. Today (23april 2018), the ipl match is b/w dd vs xxip. A person name rockstar100bv is on top of rs 29 contest. He has made plunket (Dd bowler) as his captain. It is shocking that how someone can make his fantasy team captain a bowler who has not played a single match before in ipl 2018. I think either that person is cheating or dream 11 is compromised or fake. Please give your attention towards it. Thanks
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  Nemu chand
                  from Meerut, Uttar Pradesh
                  Apr 23, 2018
                  Resolved
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                  Resolved

                  Address: Mathura, Uttar Pradesh, 281403
                  Website: no

                  My mobile no. [protected], email = [protected]@gmail.com, my bank account details in dream 11 apps is not verify, not responce so, kindly grant check it early and please resolve my this problem give me a simple positive answer i hope you will me a positive response
                  Advance details : my pan card is verify, email and mobile number is also verify. Give correct response
                  Jun 14, 2018
                  Complaint marked as Resolved 
                  Mob. No.= 9690744025 Email [email protected]
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 26, 2018
                  Dream11 Fantasy Customer Care's response
                  Dear Sir,

                  Due to the high volume of requests in the ongoing Indian T20 season, bank verifications may take a few additional days. You will be notified as soon as your request is completed. We appreciate your patience and understanding in the matter.

                  Regards,
                  Team Dream11
                  Jun 13, 2018
                  Updated by Nemu chand
                  Sir my withdrawal process is failed why kindly check it, please solve it and give me a positive response.

                  Thanking you.

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                    R
                    rejinekm
                    from Punalur, Kerala
                    Apr 23, 2018
                    Resolved
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                    Resolved

                    Address: Kollam, Kerala, 683522

                    I got 100 cash bonus when I joined dream 11 but I can utilize only 10 then rest is in blocked state. I have submitted my pancard, bank account details several times but after few days the same msg will come. Unable to refer Friends, that is also blocked and showing same msg. Pls do needful on urgent basis. The customer care should be infomative and helpful. But unfortunately dream 11 showing the same msg again and again, and not providing a solution for this problem
                    Contact [protected]
                    [protected]@gmail.com
                    +3 photos
                    Jun 1, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 26, 2018
                    Dream11 Fantasy Customer Care's response
                    Dear Sir,

                    We request you to write to us from the Helpdesk and we will get back to you.
                    Link: https://bit.ly/2qjgaYw

                    Regards,
                    Team Dream11
                    May 04, 2018
                    Updated by rejinekm
                    Hi,

                    Thankful for the useless update by the dream 11 customer care team.
                    When I open the link ' https://bit.ly/2qjgaYw ' it only has some predefined options nothing related to my query. Further to that if I move forward and any how manage to find a way to write my query that is registering only under the main option you have provided. I am attaching the images.

                    If you people really feel to assist then pls don't give this kind of links. U have my contact details,
                    and that is more than enough to provide a solution. But that will happen only when you feel to solve the issue, not when you tried to escape from the query by giving some links

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                      S
                      Srivastavagaurav
                      from New Delhi, Delhi
                      Apr 23, 2018
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                      Address: Gurgaon, Haryana, 122001

                      I have two dream 11 account.

                      One is with [protected]@gmail.com, pan card is verified only
                      Other is with gaurav. Srivastava. [protected]@gmail.com, mobile number and email id is verified.

                      Now i am not able to further verification because of two accounts. If i proceed to verify pan with other account error coming pan card already verified. Same case is with mobile no and email id for other account

                      Please suggest and resolve this issue
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      I can't to invite friends because it's blocked due to suspected fairplay violation.
                      I'm wrongly updated my date of birth in pan card field.
                      So kindly rectify the issue as soon as possible.

                      accounts verification - Comment #3075883 - Image #0
                      Last week I have updated my pan card and bank account..
                      BT still it is under review
                      Y, what is the problem?

                      Is it a pan card problem or bank account problem?

                      accounts verification - Comment #3076058 - Image #0
                      accounts verification - Comment #3076058 - Image #1
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                        P
                        Pramod97
                        from Pune, Maharashtra
                        Apr 23, 2018
                        Resolved
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                        Hi dream11 team.. I'm unhappy of your service you have written in hlep menu that to unblock' the cash bonus and refferal I have to go to- ME-MY ACCOUNT and click on the 'how to unblock'. But their is no that kind of button so... Please help out how to unblock' and yes one thing why I am blocked, any reason please, it was my firstday to play and you blocked me and that also I have only one official account I play...So please be supportive and help me out with this as soon as possible,

                        Thanks, Teamdream11
                        +2 photos
                        May 27, 2018
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Apr 23, 2018
                        Updated by Pramod97
                        First of all thanks for serving the best experience and legal. Game policy...But why my cash bonus is blocked and there is no button of 'how to unblock' plz check the pic that I uploaded...And yes their is only a account I have n I use. I have submitted all the information you need...Plzz check n solve my problem...(@PD1011)
                        Verified Support
                        Apr 26, 2018
                        Dream11 Fantasy Customer Care's response
                        Dear Sir,

                        We request you to write to us from the Helpdesk and we will get back to you.
                        Link: https://bit.ly/2qjgaYw

                        Regards,
                        Team Dream11
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                          S
                          Suhail Parvaiz
                          from Bandipura, Jammu and Kashmir
                          Apr 23, 2018
                          Resolved
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                          Resolved

                          Address: Pauri Garhwal, Uttarakhand, 190009
                          Website: www.dream11.com

                          My bank account got deducted with three successful transactions of ₹ 57 but didn't joined the contest and also dream11 account is not showing up my money deposited. I want refund of my money or otherwise i will report this app and ask my bank to do so that they can change back the amount.
                          I have my bank statement which clearly shows three successful transactions but dream11 account is not showing my added money.
                          I want refund as soon as possible.
                          Regards.
                          Jun 1, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2018
                          Dream11 Fantasy Customer Care's response
                          Dear Sir,

                          We request you to write to us from the Helpdesk and we will get back to you.
                          Link: https://bit.ly/2GWMA5B

                          Regards,
                          Team Dream11
                          I don't have pan card to remove my cash bonus? what will I do?

                          I am complaining about my money deposited. - Comment #3075945 - Image #0
                          I didn't do any fairplay violations and my bonus money got blocked .The app shows me no way o[censored]nblocking the violations .And I can't even contact the dream 11 app.please do look into the matter
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                            S
                            SWAgHit
                            from Ongole, Andhra Pradesh
                            Apr 23, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra
                            Website: www.dream11.com

                            I haven't used my pan card till date for anything except to link it to my bank account, i sent you guys a mail too but no response.
                            I actually don't know what happened down there, two possibilties
                            1. Verification incharge's mistake.
                            2. Somehow my pan details went in but trust me i never uploaded it personally in dream11
                            User/team name: ramsa2993mn/ swaghit18 (New name)
                            Jun 7, 2018
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 26, 2018
                            Dream11 Fantasy Customer Care's response
                            Dear Sir,

                            If you have written to us from our Helpdesk then we request you to share your Case ID
                            to assist you further.

                            Regards,
                            Team Dream11
                            My dream11 account has been suspended with out a reason. I want to know what the hell is happening out there and why you people are not resolving my issue, I had email u 5 Times at [protected]@dream11.com and no body has given response...

                            Resolve my issue quickly, my email address is [protected]@gmail.com
                            Pan nmbr DVBPM6112C

                            pan verified in another account?!!! - Comment #3075970 - Image #0
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                              A
                              Aanand RP
                              from Surat, Gujarat
                              Apr 23, 2018
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                              cash contest joined and thereby cash withdrawn from paytm without my knowledge

                              Address: 600001
                              Website: dream11.com

                              Today (Apr 23, 2018) early morning an bulk amount of 1000 rs was withdran from my paytm account without my involvement in it. Later found that a new contest of amount rs 1400 is also reflecting in my transactions. Though i have not even joined such contest, as it is not even reflecting in my history. Even the email invoice is not being generated.
                              Please refund my amount, i will share my transaction details which is done without my...
                              +2 photos
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                              PalashB
                              from Mumbai, Maharashtra
                              Apr 23, 2018
                              Resolved
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                              Resolved

                              pan card and bank account verification issue

                              Dear dream11 team,

                              Myself palash sanyal. My dream11 id palash. [protected]@gmail.com. I have already given my pan and account no 10 day's ago but as per your information pan card verify within 2-5 days. My pan card and account status show waiting for review. I have not received any notification for my pan card verification it has any error or request decline.
                              Please help me for verify my pan & account no if any issue...
                              +1 photos
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                              Vishnu kutta
                              from Chennai, Tamil Nadu
                              Apr 23, 2018
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                              Address: 641007

                              I submitted my pan card details my date of birth will automatically changed as 23/05/1992 but I entered 23/06/1992...in my profile also it will changed as 23/05/1992...how I will verify my pan card and my account details...if any customer care no is there means pls give it to me... I can't verify my account and pan card details
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                                S
                                sv Svk
                                from Hyderabad, Telangana
                                Apr 23, 2018
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                                Please provide us cash bonus, it's ipl time so please unblock block my cash bonus, i know that u have entered my brothers pan card wrongly so please unblock my cash bonus with out verifying pan card so many people didn't have the pan card but so many people wants play the dream11 it's bug game in india so please understand my problem and provide us the cash bonuns
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Apr 23, 2018
                                Updated by sv Svk
                                Provide cash bonus
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                                  Irfanzak
                                  from Bantval, Karnataka
                                  Apr 23, 2018
                                  Resolved
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                                  Resolved

                                  My cash bonus and invite code is blocked by dream 11 due to fair play violation. If i have violated the fair play rules of dream 11 please excuse me and unblock the invite code and cash bonus so that i can continue my game.in the help menu it is asked to click "how to unblock" but it is not present. Please guide me so that i can continue the game. There is no proper guide in the app. Nothing option is giving in dream 11 app so please reslove as soon as possible so we can continue playing thanking you
                                  Jun 2, 2018
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Apr 23, 2018
                                  Updated by Irfanzak
                                  My cash bonus and invite code is blocked by dream 11 due to fair play violation. If i have violated the fair play rules of dream 11 please excuse me and unblock the invite code and cash bonus so that i can continue my game.in the help menu it is asked to click "how to unblock" but it is not present. Please guide me so that i can continue the game.
                                  Verified Support
                                  Apr 26, 2018
                                  Dream11 Fantasy Customer Care's response
                                  Dear Sir,

                                  We request you to write to us from the Helpdesk and we will get back to you.
                                  Link: https://bit.ly/2qjgaYw

                                  Regards,
                                  Team Dream11
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