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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 103

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N
Nemu chand
from Meerut, Uttar Pradesh
Apr 23, 2018
Resolved
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Address: Mathura, Uttar Pradesh, 281403
Website: no

My mobile no. [protected], email = [protected]@gmail.com, my bank account details in dream 11 apps is not verify, not responce so, kindly grant check it early and please resolve my this problem give me a simple positive answer i hope you will me a positive response
Advance details : my pan card is verify, email and mobile number is also verify. Give correct response
Jun 14, 2018
Complaint marked as Resolved 
Mob. No.= 9690744025 Email [email protected]
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Dream11 Fantasy Customer Care's response
Dear Sir,

Due to the high volume of requests in the ongoing Indian T20 season, bank verifications may take a few additional days. You will be notified as soon as your request is completed. We appreciate your patience and understanding in the matter.

Regards,
Team Dream11
Jun 13, 2018
Updated by Nemu chand
Sir my withdrawal process is failed why kindly check it, please solve it and give me a positive response.

Thanking you.

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    R
    rejinekm
    from Punalur, Kerala
    Apr 23, 2018
    Resolved
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    Address: Kollam, Kerala, 683522

    I got 100 cash bonus when I joined dream 11 but I can utilize only 10 then rest is in blocked state. I have submitted my pancard, bank account details several times but after few days the same msg will come. Unable to refer Friends, that is also blocked and showing same msg. Pls do needful on urgent basis. The customer care should be infomative and helpful. But unfortunately dream 11 showing the same msg again and again, and not providing a solution for this problem
    Contact [protected]
    [protected]@gmail.com
    Jun 1, 2018
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2018
    Dream11 Fantasy Customer Care's response
    Dear Sir,

    We request you to write to us from the Helpdesk and we will get back to you.
    Link: https://bit.ly/2qjgaYw

    Regards,
    Team Dream11
    May 04, 2018
    Updated by rejinekm
    Hi,

    Thankful for the useless update by the dream 11 customer care team.
    When I open the link ' https://bit.ly/2qjgaYw ' it only has some predefined options nothing related to my query. Further to that if I move forward and any how manage to find a way to write my query that is registering only under the main option you have provided. I am attaching the images.

    If you people really feel to assist then pls don't give this kind of links. U have my contact details,
    and that is more than enough to provide a solution. But that will happen only when you feel to solve the issue, not when you tried to escape from the query by giving some links

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      S
      Srivastavagaurav
      from New Delhi, Delhi
      Apr 23, 2018
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      Address: Gurgaon, Haryana, 122001

      I have two dream 11 account.

      One is with [protected]@gmail.com, pan card is verified only
      Other is with gaurav. Srivastava. [protected]@gmail.com, mobile number and email id is verified.

      Now i am not able to further verification because of two accounts. If i proceed to verify pan with other account error coming pan card already verified. Same case is with mobile no and email id for other account

      Please suggest and resolve this issue
      Dream11 Fantasy customer support has been notified about the posted complaint.
      I can't to invite friends because it's blocked due to suspected fairplay violation.
      I'm wrongly updated my date of birth in pan card field.
      So kindly rectify the issue as soon as possible.
      Last week I have updated my pan card and bank account..
      BT still it is under review
      Y, what is the problem?

      Is it a pan card problem or bank account problem?
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        P
        Pramod97
        from Pune, Maharashtra
        Apr 23, 2018
        Resolved
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        Resolved

        Hi dream11 team.. I'm unhappy of your service you have written in hlep menu that to unblock' the cash bonus and refferal I have to go to- ME-MY ACCOUNT and click on the 'how to unblock'. But their is no that kind of button so... Please help out how to unblock' and yes one thing why I am blocked, any reason please, it was my firstday to play and you blocked me and that also I have only one official account I play...So please be supportive and help me out with this as soon as possible,

        Thanks, Teamdream11
        May 27, 2018
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Apr 23, 2018
        Updated by Pramod97
        First of all thanks for serving the best experience and legal. Game policy...But why my cash bonus is blocked and there is no button of 'how to unblock' plz check the pic that I uploaded...And yes their is only a account I have n I use. I have submitted all the information you need...Plzz check n solve my problem...(@PD1011)
        Verified Support
        Apr 26, 2018
        Dream11 Fantasy Customer Care's response
        Dear Sir,

        We request you to write to us from the Helpdesk and we will get back to you.
        Link: https://bit.ly/2qjgaYw

        Regards,
        Team Dream11
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          S
          Suhail Parvaiz
          from Bandipura, Jammu and Kashmir
          Apr 23, 2018
          Resolved
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          Resolved

          Address: Pauri Garhwal, Uttarakhand, 190009
          Website: www.dream11.com

          My bank account got deducted with three successful transactions of ₹ 57 but didn't joined the contest and also dream11 account is not showing up my money deposited. I want refund of my money or otherwise i will report this app and ask my bank to do so that they can change back the amount.
          I have my bank statement which clearly shows three successful transactions but dream11 account is not showing my added money.
          I want refund as soon as possible.
          Regards.
          Jun 1, 2018
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Apr 26, 2018
          Dream11 Fantasy Customer Care's response
          Dear Sir,

          We request you to write to us from the Helpdesk and we will get back to you.
          Link: https://bit.ly/2GWMA5B

          Regards,
          Team Dream11
          I don't have pan card to remove my cash bonus? what will I do?
          I didn't do any fairplay violations and my bonus money got blocked .The app shows me no way o[censored]nblocking the violations .And I can't even contact the dream 11 app.please do look into the matter
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            S
            SWAgHit
            from Ongole, Andhra Pradesh
            Apr 23, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra
            Website: www.dream11.com

            I haven't used my pan card till date for anything except to link it to my bank account, i sent you guys a mail too but no response.
            I actually don't know what happened down there, two possibilties
            1. Verification incharge's mistake.
            2. Somehow my pan details went in but trust me i never uploaded it personally in dream11
            User/team name: ramsa2993mn/ swaghit18 (New name)
            Jun 7, 2018
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Apr 26, 2018
            Dream11 Fantasy Customer Care's response
            Dear Sir,

            If you have written to us from our Helpdesk then we request you to share your Case ID
            to assist you further.

            Regards,
            Team Dream11
            My dream11 account has been suspended with out a reason. I want to know what the hell is happening out there and why you people are not resolving my issue, I had email u 5 Times at [protected]@dream11.com and no body has given response...

            Resolve my issue quickly, my email address is [protected]@gmail.com
            Pan nmbr DVBPM6112C
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              P
              PalashB
              from Mumbai, Maharashtra
              Apr 23, 2018
              Resolved
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              Dear dream11 team,

              Myself palash sanyal. My dream11 id palash. [protected]@gmail.com. I have already given my pan and account no 10 day's ago but as per your information pan card verify within 2-5 days. My pan card and account status show waiting for review. I have not received any notification for my pan card verification it has any error or request decline.
              Please help me for verify my pan & account no if any issue contact with my mail id palash. [protected]@gmail.com.
              May 31, 2018
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Apr 26, 2018
              Dream11 Fantasy Customer Care's response
              Dear Sir,

              Due to high volume of requests in the ongoing Indian T20 season, PAN and bank verifications may take a few additional days. You will be notified as soon as your request is completed. We appreciate your patience and understanding in the matter.

              Regards,
              Team Dream11
              Some one has entered my pan details in dream 11.i want to know who is using that account.please provide the information.
              Sir aap log India ko mamu bna rhai ho aap mach k second ing me 18over me apne bnde ke in try deal te ho aur go he 1st rank p rhaita h aap log fake ho iski complen hum cort me kru ga sb shoot h mere paas
              I am unable to see particular contests in my Dream11 app. Ex: I am unable to play the contests where the entry fee is rs 10, 13, 15 and so on. What might be the issue?
              Showing as PAN already taken. Is there any way to retrieve my account in which my PAN is verified in it.
              FAISAL BHAI's reply, Oct 18, 2020
              Sir mera pan card already taken bata raha hai lekin dikha Nahi Raha hai 15 din ho gaye hai verify kaise kare
              Hi. My name is Rajesh Chauhan. My dream11 id is [Protected]@yahoo.co.in My Mobile number and email already verified.My Verified mobile number is [protected] But due to some my written mistake my pan verification rejected a d it show the pan details you have enter are invalid l. Please try again and enter correct detail...But now it show PAN ALREADY TAKEN. And Bank detail link not shown...Please resolve it as soon as possible
              Hi. My name is Rajesh Chauhan. My dream11 id is [Protected]@yahoo.co.in My Mobile number and email already verified.My Verified mobile number is [protected] But due to some my written mistake my pan verification rejected a d it show the pan details you have enter are invalid l. Please try again and enter correct detail...But now it show PAN ALREADY TAKEN. And Bank detail link not shown...Please resolve it as soon as possible
              My verification process has been not done when I submit pan card then it show already taken...My email id is shailesh.[protected]@gmail.com
              Sir my old mob bnd ho gya h jiska no. [protected] tha joki bnd ho chuka h abhi mera mob. No. [protected] h plz mob. Change kr do mere Id DEEPSI721HI h plz sir btao
              depandera sirohi's reply, Jan 19, 2021
              Sir ji btao
              My verification process has been not done when I submit pan card then it show already taken .my email id is [protected]@gmail.com
              Dear dream11 team,

              Mysel Bhuvaneswar S My dream11 id palash. [protected]@gmail.com. I have already given my pan and account no 5 day's ago but as per your information pan card verify within 2-5 days. My pan card and account status show waiting for review. I have not received any notification for my pan card verification it has any error or request decline.
              Please help me for verify my pan & account no if any issue contact with my mail id [protected]@gmail.com
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                V
                Vishnu kutta
                from Chennai, Tamil Nadu
                Apr 23, 2018
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                Address: 641007

                I submitted my pan card details my date of birth will automatically changed as 23/05/1992 but I entered 23/06/1992...in my profile also it will changed as 23/05/1992...how I will verify my pan card and my account details...if any customer care no is there means pls give it to me... I can't verify my account and pan card details
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  S
                  sv Svk
                  from Hyderabad, Telangana
                  Apr 23, 2018
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                  Please provide us cash bonus, it's ipl time so please unblock block my cash bonus, i know that u have entered my brothers pan card wrongly so please unblock my cash bonus with out verifying pan card so many people didn't have the pan card but so many people wants play the dream11 it's bug game in india so please understand my problem and provide us the cash bonuns
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Apr 23, 2018
                  Updated by sv Svk
                  Provide cash bonus
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                    I
                    Irfanzak
                    from Bantval, Karnataka
                    Apr 23, 2018
                    Resolved
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                    Resolved

                    My cash bonus and invite code is blocked by dream 11 due to fair play violation. If i have violated the fair play rules of dream 11 please excuse me and unblock the invite code and cash bonus so that i can continue my game.in the help menu it is asked to click "how to unblock" but it is not present. Please guide me so that i can continue the game. There is no proper guide in the app. Nothing option is giving in dream 11 app so please reslove as soon as possible so we can continue playing thanking you
                    Jun 2, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Apr 23, 2018
                    Updated by Irfanzak
                    My cash bonus and invite code is blocked by dream 11 due to fair play violation. If i have violated the fair play rules of dream 11 please excuse me and unblock the invite code and cash bonus so that i can continue my game.in the help menu it is asked to click "how to unblock" but it is not present. Please guide me so that i can continue the game.
                    Verified Support
                    Apr 26, 2018
                    Dream11 Fantasy Customer Care's response
                    Dear Sir,

                    We request you to write to us from the Helpdesk and we will get back to you.
                    Link: https://bit.ly/2qjgaYw

                    Regards,
                    Team Dream11
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                      H
                      Hari@0
                      Apr 23, 2018
                      Resolved
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                      Resolved

                      Hi sir,
                      This hari
                      Please rectify my account and activate sir mail id: hari. [protected]@gmail.com, i want to play dream 11. Suddenly one day my account suspended... Please rectify my account and also delete my sbi account i will full fill new account
                      I am continuing using this account next on words, one time please consider sir
                      With regards,
                      Hari.
                      Jun 10, 2018
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 26, 2018
                      Dream11 Fantasy Customer Care's response
                      Dear Sir,

                      We request you to write to us from the Helpdesk and we will get back to you.
                      Link: https://bit.ly/2uWcLUY

                      Regards,
                      Team Dream11
                      Apr 27, 2018
                      Updated by Hari@0
                      I already updated complaint before but there is no response on helpdesk...pls send me the proper link...pls activate my account: hari.[protected]@gmail.com and also pls delete bank account and i will add new account
                      Already i complient posted on help desk but not responded
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                        N
                        Nabeel TVK
                        from Angamali, Kerala
                        Apr 22, 2018
                        Resolved
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                        Resolved

                        I am trying yo verify my account with dream 11. When i entered my pan card number is was showing this pan card number is already attached with other account, can i get the information about the same.

                        Check and confirm the same because of this i am not able to do the verification and because of this can't withdraw money from my account.

                        I submitted my pancard and bank account passbook many times. Then that show wait 5 days and it verify. I waited many days and nothing done. I am totally waist my time and money. Please hand an action immediately and stop the cheating of citizens.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          S
                          Sure26
                          from Pune, Maharashtra
                          Apr 26, 2018
                          Resolved
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                          Resolved

                          Address: Nizamabad, Andhra Pradesh, 503111

                          I am unable to verified pan card
                          Name : surendranath
                          Pan: FABPS2241M
                          Email : [protected]@gmail.com
                          Mobile : [protected]
                          Actually my pan is updated with different number but am not using that account mobile number is [protected]
                          Pls resolve issue and upload my pan
                          When I am uploading pan card its showing error that your pan card is updated with different account
                          Present I am not using that account which is updated with mobile number [protected] ...please remove my pan with [protected]number so I can easily upload to new account mobile number [protected]
                          Jun 12, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2018
                          Dream11 Fantasy Customer Care's response
                          Dear Sir,

                          We request you to write to us from the Helpdesk and we will get back to you.
                          Link: https://bit.ly/2ExWncL

                          Regards,
                          Team Dream11
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                            A
                            alvensten32
                            from Bengaluru, Karnataka
                            Apr 22, 2018
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                            Address: 574151

                            Hi
                            Here i would to state that the games played in dream 11 are not at all under ethical thing nor they are concerned about the fair dealings under the business. Where you people are putting your own team as competent, and i am very unhappy and doubtful about the points system too.. Dont fool anybody orelse you will be surely cought under the act of india.. You will not able to run the business in sure.. So be careful.. Also till now my account is not verified. This is almost 7 days now after placing the request.. You people think that you are smart people but be careful run the business with honesty and with truth.. Dont ever cheat anybody.. I come to know many of your developers account been linked under the league and you are not at all allowing any normal people to win the contest.. So take this as complaint or advice left to you.. Before getting things worse get up and act fairly..

                            Thanks and regards
                            Alvensten
                            Email id :[protected]@gmail.com
                            Customer nick name : alven7ab
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              V
                              Vishal Mahadik
                              Apr 22, 2018
                              Resolved
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                              Resolved

                              Address: 400042

                              Today i am trying yo verify my account with dream 11. When i entered my pan card number is was showing this pan card number is already attached with other account, can i get the information about the same.

                              Check and confirm the same because of this i am not able to do the verification and because of this can't withdraw money from my account.

                              Email id - [protected]@gmail.com
                              May 27, 2018
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 23, 2018
                              Dream11 Fantasy Customer Care's response
                              Dear Sir,

                              We request you to write to us from the Helpdesk under the 'Verification' section and we will get back to you. Link: https://bit.ly/2GJFfTv

                              Regards,
                              Team Dream11
                              I am trying to verify my pan card from past 3 days but its showing upload failed..Y is it happening ...may I get help from dream11 coustomer care plez...
                              I'm trying to verify my pan card,
                              While submitting it is showing error as " pan already taken". what does it mean?
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                                jubershaikh
                                from Mumbai, Maharashtra
                                Apr 22, 2018
                                Resolved
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                                Resolved

                                Address: Jalgaon, Maharashtra, 425401

                                Sir i entered wrong birth date and pan card image during pan card verification and submitted. Please tell me how i change those details or otherwise tell me if this cause any problem. Actually i tried to enter my birth day but when i scrolling the date coloum to confirm my date the month coloum is changed which i didn't notice sir and when taking my pan card photo small part only taken unintentionally which i submited wrongly sir so please help me in this problem sir...
                                May 24, 2018
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 23, 2018
                                Dream11 Fantasy Customer Care's response
                                Dear Sir,

                                We request you to write to us from the Helpdesk under the 'Verification' section and we will get back to you. Link: https://bit.ly/2GJFfTv

                                Regards,
                                Team Dream11
                                Sir pan card date of birth jada ha please halp
                                Sir my pan card date of birth jada ha please halp me
                                Sir my pan card date of birth jada ha please halp me
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                                  K
                                  Kakukkaa
                                  from Samalkha, Haryana
                                  Apr 22, 2018
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                                  Address: Jind, Haryana, 126102
                                  Website: Gmail

                                  Please unblock my cash bonus . It shows cash bonus blocked due to multiple accounts or misuse invitation code . I have three friends of one name . And they link with my code . One of them have misused my code in make multiple accounts . But I have not misuse this code .please give my bonus .
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                                    I
                                    Ilesh Kaushal
                                    from Jaipur, Rajasthan
                                    Apr 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Rupnagar, Punjab, 140124

                                    I have 62424 out of 62500 and i got only 2.17 rs, where there is price money of 26 i have to get, i lost my money so i want my money back as soon as possible so i can carry on to play more contests on dream 11. I am regular player of dream 11 i play all the matches everyday but yesterday there is unfair meanings held, so please think about it & give me the best solution
                                    Jun 1, 2018
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 23, 2018
                                    Dream11 Fantasy Customer Care's response
                                    Dear Sir,

                                    We request you to write to us from the Helpdesk under the 'Winnings' section and we will get back to you.
                                    Link: https://bit.ly/2GKEY6E

                                    Regards,
                                    Team Dream11
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                                      prakash chithiraivel
                                      from Puliyangudi, Tamil Nadu
                                      Apr 22, 2018
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                                      Address: Salem, Tamil Nadu

                                      Sir i entered wrong birth date and pan card image during pan card verification and submitted. Please tell me how i change those details or otherwise tell me if this cause any problem. Actually i tried to enter my birth day but when i scrolling the date coloum to confirm my date the month coloum is changed which i didn't notice sir and when taking my pan card photo small part only taken unintentionally which i submited wrongly sir so please help me in this problem sir
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                                        Rahul242291
                                        from Etawah, Uttar Pradesh
                                        Apr 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bijnor, Uttar Pradesh, 246761
                                        Website: Dream 11

                                        Dear sir i registered n play dream 11 fantasy ipl league, i m not able to transfer money in my account, it's show pan card under review, over from 2 days, plz help me to resolve this soon as possible, my dream 11 registerd no. Is [protected], registerd email id is chauhan. [protected]@gmail.com

                                        Thanks & regard
                                        Rahul chauhan
                                        [protected],
                                        [protected]
                                        May 24, 2018
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Apr 22, 2018
                                        Updated by Rahul242291
                                        Plz sir, Help to solve this as soon as possible
                                        Verified Support
                                        Apr 23, 2018
                                        Dream11 Fantasy Customer Care's response
                                        Dear Sir,

                                        Due to a lot of registration because of the IPL season, PAN and account verification may take a few extra days. we appreciate your patience and understanding in this matter.

                                        Regards,
                                        Team Dream11
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