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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 107

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V
Vakhra Swag
from Delhi, Delhi
Apr 15, 2018
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Hi team,

Today i joined a contest with 2999 inr joining amount for bangalore vs rr match. Contest was joined but after 5 minutes it stopped showing in my joined contest.

Then after 10 minutes i saw 2999 inr in my untilized amount/total balance but there was no option to withdraw it. Since you cancelled the contest i would like to withdraw my 2999 inr from dream 11 untilized amount. Please help here.

Team name:- sahil34430pq
Team name appear on contest:- vakhra swag
May 27, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Dream11 Fantasy Customer Care's response
Dear Sir,

We request you to write to us from the Helpdesk under the 'Withdrawals' section and we will get back to you.
Link: https://bit.ly/2uWcLUY

Regards,
Team Dream11
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    J
    Jittukush
    from Mundi, Madhya Pradesh
    Apr 15, 2018
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    Address: Mumbai City, Maharashtra

    Due to fireplay violation cut my 234 rupay, please sir return my money once again me don't mistake if me doing mistake so cut my all dream 11 account money. But i'm sorry sir i did not know that about fair play rules, i would never make such a mistake and sometimes due to the sir fireplay violation, i will not waste any money and i will never go against fair play rules please sir solved my problem and return my money.

    Email id : [protected]@gmail.com
    Team name : indian8851k
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Apr 14, 2018
    Updated by Jittukush
    My withdrawl of Rs 200 is failed. I played all games fairly. Please do the needful and sort out the issue as soon as possible. Thanks and waiting for your quick response.

    Withdrawl failed amount : Rs 200

    Transaction id:
    Uw201804121101455335097
    Apr 15, 2018
    Updated by Jittukush
    Please reply me sir..
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      R
      Riskmilton
      from Alappuzha, Kerala
      Apr 15, 2018
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      issue with customer service

      This team do not have any tele customer service and not even shared any email for the customer support.

      We are depositing money for this fantasy game, but i got shocked they don't have any customer service. They have updated limited issues which is very basic in the help desk.

      And i have taken one email from google and sent my issues but no response from them. Without customer service it is very risk to use...
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      N
      naman-s
      from Agra, Uttar Pradesh
      Apr 15, 2018
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      Website: www.dream11.com

      Hi,
      My dream 11 account is registered with this email id only. My phone number and email id are verified but my pan card is not getting verified despite o[censored]ploading the proofs for over 10 days now. No response is received from support of dream 11 inspite of sending 6-7 emails and instagram messages. Such poor customer service is being provided by such a popular platform. The pan card proofs are also clear and legit, still there is no action taken for verification process. Need help on priority
      May 20, 2018
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Apr 16, 2018
      Updated by naman-s
      Still there is no action taken from Dream 11 staff. What am i supposed to do to get attended. There is no purpose of playing dream 11 contests if you cant get your account verified. Its been 2 weeks now since I submitted my PAN card details on DREAM 11 but yet they are not verified. IMMEDIATELY TAKE SOME ACTION.
      Verified Support
      Apr 19, 2018
      Dream11 Fantasy Customer Care's response
      Dear Sir,

      PAN and bank verification may take a few additional days You will receive a notification from us as soon as your verification is completed. We appreciate your patience and understanding in this matter.

      Regards,
      Team Dream11
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        V
        Vishwajeet Tomar
        from Khurai, Madhya Pradesh
        Apr 14, 2018
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        Website: Dream11.com

        Sir. I referred my dream 11 from registered email (Tomar.[protected]@gmail.com) to my father account and registered by ([protected]@gmail.com) and entered all details genuinely correct. When my father won an amount they verified his email but by mistake another gmail account of that device was verified that led to suspension of that account and my all winnings was withdrawn. I tried to correct that email but i was not able to do it. Please help me with my complaint. I haven't done anything violative. Please return my winning of this account and resume my father's account and help me as soon as possible.
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Apr 16, 2018
        Updated by Vishwajeet Tomar
        It's been more than 24 hours and i haven't received any response from you. I played very fairly and also have submitted my all details. My friends accounts which you think are my accounts are still suspended. You can verify their account and email and phone number to check that they are of different person not of a same person. I have just referred the game as per your norms to earn cash bonus. Please address my complaint as soon as possible.
        my acount is suspend plz restart now
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          S
          sayrakhan
          from Noida, Uttar Pradesh
          Apr 14, 2018
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          Mera name fazil khan hai maine kal 13 aprl ko banglore or punjaab k match me fantasy league kheli thi maine jo player select kiye the dream 11 ne wo player hi change kar diye or agar wo change nhi karte to meri first rank ban rahi hai or mujhe 1 lak ka prize milna chahiye the kirpiya karke in online fraud par meri sahayta kare mai apka bahot abhari rahunga.
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            D
            Deep1902
            from Gwalior, Madhya Pradesh
            Apr 14, 2018
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            I am not able to use my cash bonus as it is blocked. Instead of cash bonus the transaction occurs from my paytm wallet. I request you to please unblock my cash bonus so that it would me easy for me to use cash bonus. My email id is [protected]@gmail.com
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              V
              Vishnuvardhan.S.R
              from Sivakasi, Tamil Nadu
              Apr 13, 2018
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              Address: Krishnagiri, Tamil Nadu, 635001

              I didn't created any multiple account or misused my invite code or cash bonus. So why had u blocked my cash bonus amount, i can't play ipl league. The is going on, so you should rectify problem. And many of friends had the same problem, so i had many quires on your application. So you should rectify the problem as soon as possible, since the ipl is going on.
              Dream11 Fantasy customer support has been notified about the posted complaint.
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                V
                Viraj Gadhavi
                from Vadodara, Gujarat
                Apr 13, 2018
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                Website: Dream 11 fantacy

                As per yo rule to get bonus points to mom playr in team. I had rashid khan in my 11 n he got mom but his points are not crdt in my 11.
                Y dis kind of fraud?
                I tink yo game n app r fraud coz those who r winners hv playrs who even not in 11 n infact dey r captain
                No 1 cn win more than 100 200 as you hv set yo app n fix top 500 of any contest
                Shame on
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  B
                  bavafaisal ma
                  from Malappuram, Kerala
                  Apr 12, 2018
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                  Address: Mumbai City, Maharashtra, 686673

                  On srh & mi match there is a lot of laging and i felt your faculty have lot of team in many names and also there is a hacker team to save your price money. This is making embracing feeling. Real people's lost their money. Already mailed into their help desk but they are not responsible for anything happens. So don't invest on matches. If anyone interested this thing use only practice mode.
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  After being 5 days of withdrawal my money not yet credited to my account plz check, I have given 800 RS of withdrawal on 30/03/2018 today is 7/04/2018 but I have not received any amount
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                    R
                    Rohanrex
                    from Salem, Tamil Nadu
                    Apr 12, 2018
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                    Address: 560008

                    I clearly had a doubt in my mind that this aap is doing fake business. Here is my problem- In this dream 11 app, S. Kaul has been awarded 22 points as of now and I have been awarded with only 2 points. This is how dream 11 team cheats with public. Please look into this matter.
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                      Behura Pramod
                      from Kakinada, Andhra Pradesh
                      Apr 12, 2018
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                      Address: 530013
                      Website: Dream11

                      I have picked up the same players as other. Than why there is a point difference with the same player the other s have picked up.. Example g goswami i have been given 16 points while to other player got 32 points.. Can u mind me in explaining.
                      1. The points are updated to each individual is different
                      2. Same players should get the equal points for each player they have picked up
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      I m not able to send invitation and my ₹75 is also blocked plzz solve my problem
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                        S
                        Shaur001
                        from Lucknow, Uttar Pradesh
                        Apr 12, 2018
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                        there was no dls method explanation

                        Address: Lucknow, Uttar Pradesh, 226024

                        Yesterday's match was delhi daredevils vs rajasthan royale where the match was delayed due to rain and dls method was used. This gave delhi daredevils less run to score and less balls to play as compared to rajasthan royals and my captain and vice captain didn't get the chance to score enough runs. This isn't fair play. Return everybody's money on that game including mine as soon as possible. I'll not be playing as well as my friends until...
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                        L
                        Lokesh Yaski
                        from Hyderabad, Telangana
                        Apr 11, 2018
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                        Address: 500018
                        Website: www.dream11.com

                        It's being impossible to join in a paid contest for me since this ipl 2018. I'm literally trying like 200 times to join in a contest but still, it is showing 'loading' and then that's it. I'm only able to join the practice contest and not the paid contest. Why is that? Please check if there is any problem from your side. I've added money in my wallet and expect to have fun this ipl season. So, please respond and resolve my case immediately.

                        Thank you
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          A
                          Akash Prasad c
                          from Bengaluru, Karnataka
                          Apr 10, 2018
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                          Website: Dream 11 cricket application

                          Dear customer care,
                          Please look into ur application as there is a issue in it. I guess the backend team being involved in it and playing a major role in it . Even after match is started people are checking who scores more points and after seeing that they are changing the captains and vice and gaining more points than other players and being in top 100 list so this is not a fair thing because many users have invested they biddings in the match . If this is the case then who will invest in it . Make sure ur application has a high security so that no one will be able to change the captains and vice accordingly to the points so please look into this matter or else serious actions will be taken against it we even have proof of what is happening in the application so we won't fear to expose the same into media and Lodge a complaint again this dream 11 application team .hope so will give a quick response to my complaint
                          Thanking you
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                            T
                            tejareddy1991
                            from Delhi, Delhi
                            Apr 10, 2018
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                            Address: Gurgaon, Haryana, 122016
                            Website: www.dream11.com

                            Hi,

                            I am sai teja reddy. Email: [protected]@gmail.com

                            I have entered a contest for chennai vs kolkata match for rs 99.

                            Now that contest is not visible in the dashboard and the money is also not reflected in my wallet.

                            Please explain why this contest is not present in my dashboard and also where is my rs99.

                            This is not fair that you have taken me out of the contest all of a sudden. Please explain and refund my money or else put me back in the contest.

                            Thanks and regards,
                            Sai teja reddy
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            My cash bonus and winning all removed from my account
                            I have lost my email ID I know only mobile number pan details Trying to get get it not remembered by me its very very urgent whatever you want i will give you the details please help me.
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                              M
                              Mohit kuriya
                              from Agra, Uttar Pradesh
                              Apr 10, 2018
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                              Whenever i was entered ny email id and password there was a notification called you have have been suspended... Why dont know
                              May be i follow all the terms and conditions of dream 11
                              Humble requasting for you can you reopen me.
                              Or can you say me why my account was suspended.
                              I never repeat that awkward activity if you can once my account was an open.
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Apr 10, 2018
                              Updated by Mohit kuriya
                              Please resolve my problem...
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                                V
                                Vinayak Borwankar
                                from Pune, Maharashtra
                                Apr 9, 2018
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                                I am unable to upload pan card picture both via mobile and laptop and file size is less than 4 mb.

                                Due to this neither my account is reaching verification stage nor i am able to withdraw money.

                                I have tried different pictures formats like jpeg and png. I have also tried different pic sizes ranging from few kbs to 1 mb's but everytime i am getting similar error.

                                Would request dream 11 team to resolve it as soon as possible
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                I try to upload the pan card but uploading not sucess pls take the action
                                Hi I'm Ashok I have an account in Dream 11. So far I'm not using my account so Dream 11 people are suspended/inactivated my account. So please activate my account. Thank you
                                Hi ... My account and pan has not been verified till date.. It's been 5 working days i'm waiting for, actually how long it will take to verify it.
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                                  A
                                  AB De Subho Dutta
                                  from Dimapur, Assam
                                  Apr 9, 2018
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                                  Address: Kolkata, West Bengal, 700146

                                  Dear sir,
                                  I play dream 11 in fair way. Please unblock cash bonus on my account. I didn't want to create voilance. I want to fair play. Please return my cash bonus as fast as possible. Cash bonus seems it is temporary blocked please fix it to go ahead my account in a fair way i earned 300rupees from invitation of friends please unblock this cash bonus. Please sir make it.

                                  I beg of to you...

                                  Yours faithfully,
                                  A dream 11 player
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Apr 11, 2018
                                  Mayur Dulera's response
                                  Not verified my account
                                  I have won rs 200 and I withdraw it but that amount is not come to my bank or to my dream11 account so return back my money
                                  My bank account and pan card number not verified your app my mobile number [protected]
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                                    V
                                    Vakhra Swag
                                    from Delhi, Delhi
                                    Apr 9, 2018
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                                    Website: www.dream11.com

                                    I am unable to upload pan card picture both via mobile and laptop and file size is less than 4 mb. Team name vakhra swag.

                                    Due to this neither my account is reaching verification stage nor i am able to withdraw money.

                                    I have tried different pictures formats like jpeg and png. I have also tried different pic sizes ranging from few kbs to 1 mb's but everytime i am getting similar error.

                                    Would request dream 11 team to resolve it as soon as possible
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    I am unable to upload Pan Card picture both via mobile and laptop and file size is less than 4 MB.

                                    Due to this neither my account is reaching verification stage nor i am able to withdraw money.

                                    I have tried different pictures formats like JPEG and PNG. I have also tried different pic sizes ranging from few kbs to 1 MB's but everytime i am getting similar error.

                                    Would request Dream 11 team to resolve it as soon as possible
                                    I am unable to upload Pan Card picture both via mobile and laptop and file size is less than 4 MB. Team name Vakhra Swag.

                                    Due to this neither my account is reaching verification stage nor i am able to withdraw money.

                                    I have tried different pictures formats like JPEG and PNG. I have also tried different pic sizes ranging from few kbs to 1 MB's but everytime i am getting similar error.

                                    Would request Dream 11 team to resolve it as soon as possible
                                    My bank account upload image failed
                                    Dream11 Fantasy Customer Care's response, May 3, 2018
                                    Verified Support
                                    Hey, kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48 hrs.
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