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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 35

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K
KhajaM
Dec 5, 2020
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I have already complained about the issue of my bank account regarding with dream11 but no response from the dream 11 company. Please verify my bank account details on dream11 if I mistakenly provided wrong info about my bank I shall rectify and give back the correct details of my bank account. So I request you to solve my problem. My dream 11 I'd is WONDERTEAM30 TM and email I'd is [protected]@gmail.com.
I already verified my mobile number, Email and PAN. Just one step left to verify my bank account.
Aug 14, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2020
Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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    R
    resharathish r
    from Palakkad, Kerala
    Dec 4, 2020
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    The Dream 11 company is sticking to the people by excluding those who have a chance to play without putting the whole people on the list of those to play in the India-Australia match.
    Aug 9, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    View replies
    The player who put up this round is not on Dream 11's list but he played
    Reply
    The player who put up this round is not on Dream 11's list but he played
    Reply
    Hey, Mitch Swepson was not available for selection at our end in the IND vs AUS match. However, he was included in all the upcoming matches. We have shared your feedback and we will ensure that all players are available for selection henceforth. We appreciate your understanding.
    Reply
    resharathish r's [Complaint's author] reply, Dec 8, 2020
    If the list is not available then why add that player to the list after the game ...?
    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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      S
      sanchit kohli
      from Powai, Maharashtra
      Dec 4, 2020
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      Dear All,

      In T20 Cricket Match, played on 4th December 2020, between AUS vs IND, Indian Player Iyer (Batsman) was not playing in playing 11 team, however when the team was linned up, it was showing in green and thereby most o[censored]s took him in the team. Later when match started it was found that he wasn't playing and Mayank Pandey instead was playing.
      I made Iyer as captain and thus giving me Zero Points. I am loosing .
      Kindly provide the workaround on my email ID kohli.[protected]@gmail.com or can call me at +91 [protected].

      Thank you in advance.
      Dream11 Fantasy customer support has been notified about the posted complaint.
      View replies
      Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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        K
        KhajaM
        Dec 3, 2020
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        I am not able to verify bank account in dream 11 app. There is no such edit option to verify bank account of my dream 11 account. My mobile number and PAN and Email is verified but not bank account. Please help me.
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Dec 04, 2020
        Updated by KhajaM         Please help with my dream 11 account problem. I am not getting any option to verify my bank account with dream 11. Other details like mobile number, email and PAN is verified but not my bank account. Help me.
        View replies
        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          P
          paltan official
          from Powai, Maharashtra
          Dec 3, 2020
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          Address: AT-MANGROL TA-THARAD GUJARAT

          Call back you
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Dec 03, 2020
          Updated by paltan official           Call back your service center
          View replies
          Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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            F
            Faheem5326
            from Powai, Maharashtra
            Nov 30, 2020
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            Address: Village murgia tola Barharia siwan pin 841232

            Email I'd is [protected]@gmail.com

            And wrong typed email I'd is [protected]@gmIl.com

            So please my I'd [protected]@gmail.com
            Dream11 Fantasy customer support has been notified about the posted complaint.
            View replies
            Hey, kindly click on the 'Change' button as seen in the screenshot provided by you, present to the right of the wrong email address updated and then enter the new email address you would like to use. Feel free to write to us for any further queries.
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              B
              bhanu katoch
              from Powai, Maharashtra
              Nov 29, 2020
              Resolved
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              Resolved

              Address: Village Bhgaot,P/o Kuthera

              This is again match id drawn same things happen on Roxx Bengal t20 challenge this is 3 time complaint take serious action on it.also my player has done 4 over and given 17 runs with 1 wicket and another player of opponent team given 3 over 16 run with 1 wicket and also his bowler bat and score 0 in 1 ball and out and you add his point 31 and mine player you added 33 point only what fair play it would be this is wrong calculation you have done make it right
              Aug 7, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Nov 30, 2020
              Dream11 Fantasy Customer Care's response               Hey, we have cross-checked with our experts and wish to inform you that the points awarded to the players are updated accurately. Kindly check scorecard for this match here: dream11.com/cricket/fantasy-scorecard/1632/24206
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                B
                bhanu katoch
                from Powai, Maharashtra
                Nov 28, 2020
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                Address: Village Bhgaot,P/o Kuthera

                Roxx Bengal t20 match i got same team as my opponent eveytime this is huge lose for me I payed 88 rupees and after drawn I got 75 rupees.this complaint is specially with Foxx Bengal t20 match
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                  B
                  bhanu katoch
                  from Powai, Maharashtra
                  Nov 28, 2020
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                  Address: Village Bhgaot,P/o Kuthera

                  Everytime i make a team and me and my opponent getting same team and result match drawn and we pay 88 rupees in contests and only get 75 rupees.this is a huge lose for me on lots of matches please refund my money and Fairplay either don't make my opponent same team
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                    A
                    Abhikm7000
                    Nov 28, 2020
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                    Dream company changed my point on last second. It seems they boat teams.
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    View replies
                    Hey, Transparency, Trust and Responsibility are our core values. Hence, FairPlay is what we always adhere to. Furthermore, you can always use the competitor tracker to analyze teams for all participants. Be assured, there is no scope of any foul play on our platform.
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                      V
                      VeerBhai
                      Nov 27, 2020
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                      Address: 1901-A, Naman Midtown, SB Marg, Elphinstone (W), Mumbai, Maharashtra, India - 400013
                      Website: www.dream11.com

                      Sir i joined 3 contests 26 November
                      on dreamm 11 and won 221 and morning i check my account 99 deducted for fairplay violation sir how i create fair play violation simply sir i challenge my friend and won 221 and sir dream 11 deducted 99 for fairplay violation this is not fair sir please sir refund my money and resolve this issue
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Nov 27, 2020
                      Updated by VeerBhai                       Sir please 🙏 refund my winning money back it will be your kindness

                      View replies
                      Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        V
                        VeerBhai
                        Nov 27, 2020
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                        Address: Dream 11 on gaming app
                        Website: WWW.DREAM11.COM

                        Sir i was received 221 for 3 contests joined and i won 171 + 40 +10 on 26 of November. When i check my account 27 November they was showing deducted 99 for fairplay violation and remaining 222 . Sir i made a league and earned those money by challeging my friends. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 28, 2020
                        Dream11 Fantasy Customer Care's response                         Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                        Nov 28, 2020
                        Updated by VeerBhai                         Please sir refund my amount dream 11 again deducted 69 rupees on my account
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                          A
                          Amar Dalavi
                          Nov 25, 2020
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                          Address: Baramati

                          I withdrew my mony in my personal account 450₹ date of 09/11/2020 is not credited in my bank account but the money is debited in my dream 11 app
                          10 times i tell us about problem but not solve the problem plz help me
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          View replies
                          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                            A
                            Abhikm7000
                            Nov 24, 2020
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                            Dream 11 company adding their own team on last time in fantasy game and cheated me. This is my experience. Dont play. Please ban this company.
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            View replies
                            Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
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                              A
                              Ankur2190
                              Nov 23, 2020
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                              Sir/mam
                              In todays perth scorchers vs adelaide strikers woman match there is a player Bridget Patterson players one runout points not taken and because of that i loose by only 0.5 points sir please take into consideration as this platform doesn't seems to make such kind of mistake
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              View replies
                              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                D
                                Dr. Ashok Kumawat
                                from Powai, Maharashtra
                                Nov 23, 2020
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                                Resolved

                                Address: India

                                I have seen so many times that player selection statistics are changed in between game as I can prove it as I am having screenshots showing different stats of same player at different time which should be constant ...and these stats are almost always changed for well performing players ...its difficult to track all records even i[censored] download their fair play sheets in case of big leagues which is taken advantage of, by this company...so many times I have seen that at the same score my rank which is under 100 suddenly drop below 1000 which is only possible with in game manipulations ...kindly look into it as people put their hard earned cash into it ..
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Nov 23, 2020
                                Updated by Dr. Ashok Kumawat                                 Adding two more pics to show stats of Navarro

                                Verified Support
                                Nov 24, 2020
                                Dream11 Fantasy Customer Care's response                                 Hey, we don't want our users to feel that way. After raising your query from our HelpCenter, you would have received an automated email that has a query number. Please check your mailbox and kindly share that query number so we can assist you quickly.
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                                  C
                                  Chauhan Rohitkumar
                                  from Powai, Maharashtra
                                  Nov 22, 2020
                                  Resolved
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                                  Resolved

                                  No customer care number

                                  Address: Gujarat

                                  Mene team name change karne ko dream 11 ke help disk pe 3se 4bar mail kiya hai par khuch response mila nahi hai. Aur dream 11ka koi customer care number nahi hai to hum apne problem ko kese solution kare...
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                                  M
                                  [email protected]
                                  from Mumbai, Maharashtra
                                  Nov 21, 2020
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                                  In dream 11 vincy premiere league
                                  Match between fort Charlotte striker vs grenadlines
                                  I kept theophile as a captain and Hooper as a Vc
                                  After match started Captain automatically changed. I want the answer why captain was change,
                                  If you want you're bots to win all the match, then why hell you people allow to join match, this totally unprofessional awful behaviour.
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                    M
                                    [email protected]
                                    from Mumbai, Maharashtra
                                    Nov 21, 2020
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                                    In dream 11 vincy premiere league
                                    Match between fort Charlotte striker vs grenadlines
                                    I kept theophile as a captain and Hooper as a Vc
                                    After match started cv automatically changed. I want the answer why captain change,
                                    If you want you're bots to win all the match, then why hell you people allow to join match, this totally unprofessional awful behaviour.
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                      N
                                      Neel thoriya
                                      Nov 21, 2020
                                      Resolved
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                                      Resolved

                                      Yesterday in football match of ossasuna vs huesa, r.mir took the shot which was saved by goalkeeper and then on deflection sandro ramirez scored.According to their point system the assist must be awarded to r.mir but now the winners of grand league also declared and they have not awarded him assist.I have proof of goal video and thier point system written point. And in mail complaint they are not responding in true manner
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 24, 2020
                                      Dream11 Fantasy Customer Care's response                                       Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                                      View replies
                                      now they have explained properly, that the initial save made by goalkeeper was not shot on target as it was a cross, but many websites shows diffrently and others shows diffrently.Thank you for having a look at my problem and trying to resolve it.
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