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2.4
Updated: Apr 19, 2025
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A
Ajay143199
Dec 18, 2020
Resolved
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Resolved

But winning amount still not credited in my account
Aug 9, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
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Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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    B
    Bala Subramanian.K
    from Mysore, Karnataka
    Dec 14, 2020
    Resolved
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    Resolved

    Results delayed. Justice delayed, justice denied.Why 2 days.. They want to use advance money to pay winners rather than pay immediately. They never give credit Rs.1 also but want tonhold our money for 3 days.
    Aug 9, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    View replies
    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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      R
      Roaring tigers 6565
      Dec 14, 2020
      Resolved
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      Resolved

      Address: Kashiraj Apartment, kamachha varanasi

      Sir I created a private contest of two teams in big bash league on 13/12/2020.
      The entry fees was 171₹ and the winning was 325₹.
      I processes a withdrawal of 358₹ yesterday but I just got 187₹ returned as fair play violation and they deducted 171₹ as fair play violation.
      Kindly refund my fees please and where it is written that how much percent you can deduct on fair play violation.
      Aug 14, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Dec 17, 2020
      Dream11 Fantasy Customer Care's response       Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        S
        Shubham Bijarniya
        Dec 12, 2020
        Resolved
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        Resolved

        Address: Tera baap k ghr sale

        Hlo I was joining a contest SAH Vs ABD EMIRATES D20 T20 and when I was joining there was only 10 seconds to join the contest and when the time was completed 4200 spots where remained unfilled and the time to join contest was over but again when I entered to the contest to see the leader board there was only 900 spots that were remained unfilled what is this are u doing fraud with us I going to file a case against you u are doing fraud with people 😡😡😡😡😡😡😡😡😡😡
        Aug 9, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        View replies
        Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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          S
          Sidh3369
          from Powai, Maharashtra
          Dec 11, 2020
          Resolved
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          Resolved

          Dear dream 11 .
          Plz return my money which you had deducted on the name of fair play violation.
          Aug 9, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          View replies
          Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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            K
            kaushal@22
            from Powai, Maharashtra
            Dec 11, 2020
            Resolved
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            Resolved

            Bhai mere fairplay voilation laga he me r mere friend khl rai the lekin mre frnd ne team change nai ki to usme meri ky galti to ab aap he bataoo kse hoga
            mne koi rule todi nai he sir ji dream 11 walo ne mre upper 637 rupee ka fairplay voilation kr diya need justice
            mre no. [protected] dream 11 pe
            Aug 9, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            View replies
            Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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              R
              Rocker2301
              from Powai, Maharashtra
              Dec 11, 2020
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              Yesterday you show offer for cash bonus when we add some amount of money in our account.
              We added but cash bonus is missing.
              Please respond.
              Dream11 Fantasy customer support has been notified about the posted complaint.
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                S
                Shashikant Gosavi
                from Powai, Maharashtra
                Dec 11, 2020
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                Address: Shashikant gosavi Bhandup ,Mumbai.400078

                Dir sir, name-shashikant gosavi date 10/12/2020 ko aapne 555/_ke upar bonus ki offer di thi, maine o offer joined kiya lekin apne mera bonus abhi tak jama nahi kiya, please sir muze bonus jama karo ya mera pisa vapas karo, aap isa customer ko ku fasate ho, nahi to ye app logout karna padega isa mere satha dobar huva he
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  A
                  Aqib Ahmad
                  Dec 10, 2020
                  Resolved
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                  Resolved

                  Hii i have an created 7 teams today and our captain plays well and nothing we rank 10 or 5 and our teams loss if you have not an action we have to viral and we have on video dream 11
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                  Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                    R
                    [email protected]
                    Dec 10, 2020
                    Resolved
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                    Resolved

                    Address: Garuram Haryana

                    Cash bonus not receive
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    View replies
                    Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                      M
                      Mr.abby
                      Dec 9, 2020
                      Resolved
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                      Resolved

                      Address: Jammu and Kashmir Distt. Kishtwar pin code 182204 India.

                      LPL (Galle Gladiators vs Dambulla Viiking)
                      It was Very bad miss management by ur dream 11 when the match was started I Found one of my player was not in my playing 11, according to ur line up the player namely Kavindu Nadeeshan was already in ur lineup so I have taken this player as a captain (Kavindu Nadeeshan) and well As a bowler in my playing 11, this is really bad thing that u have done with me I want u to look in this matter as well to have some respect with this dream 11
                      I will be highly thankful to you in advance
                      Mr Abby JK
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Dec 09, 2020
                      Updated by Mr.abby                       I need ur answer as soon as possible

                      Verified Support
                      Dec 13, 2020
                      Dream11 Fantasy Customer Care's response                       Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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                        K
                        Kingwasy
                        Dec 9, 2020
                        Resolved
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                        Resolved

                        Address: Pathrud maharastra

                        Dear dream11 my account not open because i am some mistake next time i am follow terms and conditions, plz reactivate my dream11 account my email, [protected]@gmail.com, Team name king wasy . I am try change my paasward but mistekly 2nd id creadte and then my 1id nt open plz help me
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        View replies
                        Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
                        Reply
                        Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                          H
                          honey1999
                          Dec 9, 2020
                          Resolved
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                          Resolved

                          I withdraw my winning amount on 5th December 2020 from dream11 app. Money got credited in my bank account but immediately it got debited as well. I contacted my bank’s customer care and they said RBI has deducted it and sent back to benificiary(dream11).Can you guys help me please.
                          Dec 12, 2020
                          Complaint marked as Resolved 
                          I withdraw my winning amount on 5th December 2020 from dream11 app. Money got credited in my bank account but immediately it got debited as well. I contacted my bank’s customer care and they said RBI has deducted it and sent back to benificiary(dream11).Can you guys help me please.
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                            S
                            S AJ Ad
                            from Powai, Maharashtra
                            Dec 9, 2020
                            Resolved
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                            Resolved

                            Address: Kashmir

                            My Name is Sajad i pay ₹50 from my paytm to dream11.[protected]@yesbank how can i get back it.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            View replies
                            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              R
                              resharathish r
                              from Palakkad, Kerala
                              Dec 8, 2020
                              Resolved
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                              Resolved

                              The player who was not on the list again was picked up after the game.

                              The person who is not on the list is added to the list after the game and points are awarded.

                              So is it your guy who selected that player ...??
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Dec 08, 2020
                              Updated by resharathish r                               If the company is doing well, do the right thing.

                              View replies
                              Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
                              Reply
                              resharathish r's [Complaint's author] reply, Dec 8, 2020
                              Hey Mr. Is this the answer I asked. The first is how a player who is not on your list gets on the list after the game. That is the answer
                              Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                P
                                Paranthaman A
                                from Powai, Maharashtra
                                Dec 7, 2020
                                Resolved
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                                Resolved

                                Today, they are don't give line up and pure fraud fantasy dream11.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                View replies
                                Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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                                  E
                                  Ehsaan123
                                  Dec 7, 2020
                                  Resolved
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                                  Resolved

                                  I was playing contests worth 20k and when the match was about to start the app was giving wrong information. I want my money back
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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                                    K
                                    KhajaM
                                    Dec 7, 2020
                                    Resolved
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                                    Resolved

                                    My dream11 I'd WONDERTEAM30 TM and email [protected]@gmail.com. My problem I am not able to verify bank account details. All my previous documents like PAN, email & mobile is already verified. In case if I've provided wrong details of bank before then I shall give right details now. Please help and solve my issue related to bank.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                      K
                                      KhajaM
                                      Dec 5, 2020
                                      Resolved
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                                      Resolved

                                      I have already complained about the issue of my bank account regarding with dream11 but no response from the dream 11 company. Please verify my bank account details on dream11 if I mistakenly provided wrong info about my bank I shall rectify and give back the correct details of my bank account. So I request you to solve my problem. My dream 11 I'd is WONDERTEAM30 TM and email I'd is [protected]@gmail.com.
                                      I already verified my mobile number, Email and PAN. Just one step left to verify my bank account.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 06, 2020
                                      Dream11 Fantasy Customer Care's response                                       Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                        R
                                        resharathish r
                                        from Palakkad, Kerala
                                        Dec 4, 2020
                                        Resolved
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                                        Resolved

                                        The Dream 11 company is sticking to the people by excluding those who have a chance to play without putting the whole people on the list of those to play in the India-Australia match.
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        View replies
                                        The player who put up this round is not on Dream 11's list but he played
                                        Reply
                                        The player who put up this round is not on Dream 11's list but he played
                                        Reply
                                        Hey, Mitch Swepson was not available for selection at our end in the IND vs AUS match. However, he was included in all the upcoming matches. We have shared your feedback and we will ensure that all players are available for selection henceforth. We appreciate your understanding.
                                        Reply
                                        resharathish r's [Complaint's author] reply, Dec 8, 2020
                                        If the list is not available then why add that player to the list after the game ...?
                                        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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