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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 40

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N
Nishu Gupt
Nov 6, 2020
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I can't edit my team after joining the contest and when I try to edit it give me some error there is no response from server side and no response from the dream 11 team side...so it's unfair and cheating after joining the contest you can't edit the team it is extremely sad that this much of big company can do this type of bug in there application
Aug 8, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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    mukul1706
    Nov 6, 2020
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    Address: jalgaon

    I have joined the contest of 295rs on 6/11/2020
    the match was of ipl
    the match was between SRH VS RCB the eliminator.
    i tried to change the team before 7:30pm but it does not change by your(dream11) fault.
    saying that we will back in some times.
    Aug 8, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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      pb0607
      Nov 6, 2020
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      Address: [email protected]

      In today's Game of SRH vs RCB, I had joined contests for this match before 2-3 hours. When the lineups came out, tried to edit my team before 10-15 mins before deadline time. But the team edit feature did not work and trying for alleats for 10 mins i still couldn't edit my team. It was totally fault of Dream11 and I want compensation for it. I have uploaded a picture of what it was happening.
      Aug 14, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Nov 10, 2020
      Dream11 Fantasy Customer Care's response
      Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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        V
        vitekar fighters
        Nov 6, 2020
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        Today after lineups out your server is failure at time 7.20 to 7.30 pm so we not able for changes in our team.so we have very loss.my mobile no.is [protected] my team name is vitekar fighters. Your server failure we can't any changes in my 04 teams. These teams are T1, T2, T3&T4
        Aug 8, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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          S
          Siniv
          Nov 6, 2020
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          After announcement of the team, I couldn't make any changes in the team, as there was some issue with the app.after a minute the page was unavailable... looking forward for refund. This is on 6th Nov match srh Vs BLR. Please, look into the issue
          Aug 8, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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            anu144
            Nov 6, 2020
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            Address: Bihar

            I am anup kumar singh, My dream 11 name is anu144.today RCB VS SRH match, i joined contest an hour ago with dummy team.in last 5 min app not working well and i cannot change my dream 11 team.app is unusual showing.i also taken screenshot.kindly solve my complaint as earliest.
            i am a regular player of dream11.
            Aug 8, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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              M
              Mudlagiriyappa Murali
              Nov 6, 2020
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              Address: No 679 raghavendra block srinagar bangalore 50

              My user name is pb power box today cricket mach [protected]@blr i am joined 35 rupees contest before team announs after aditing your app is properly not working so i want back my money "
              Aug 8, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                V
                Vel Pandian
                Nov 6, 2020
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                Address: No.118/A T.k.m road mamallapuram

                Sir/Madam
                I have registered with 35rupees Contest..
                But i couldn't change my team with edit
                It is saying that breaker is open something is went and wrong..
                But my money is credited also the contest started but the same major is happening i couldn't change the players those are not playing..
                Please refund the amount
                Aug 14, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Nov 10, 2020
                Dream11 Fantasy Customer Care's response
                Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                  M
                  mdmukesh
                  Nov 5, 2020
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                  Pls note i have given wrong account no for withdrawl and it has been successful but have not received since account no was wrongly mentioned, pls take back same amount from wrong account no and deposit same to dream 11 wallet

                  Attached screen shot for your reference

                  Regards
                  Mukesh Dubey
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                    K
                    Kunalsaini0006
                    from Powai, Maharashtra
                    Nov 4, 2020
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                    Address: Faridabd

                    My wining amount is 60 today this match for woman big bash leage but u r given 51 rupes only why u r ceating with me
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      B
                      Brahma Nand Sharma
                      Nov 4, 2020
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                      Address: Near Hotel Royal Apple

                      Sir,
                      The match SRH vs MI recently win by SRH. In this contest I played with three teams with three wins amounting to Rs total RS 201/- but they credited Rs 131/- What is this? Pls check & clear it.
                      Thanks
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        N
                        nightboom
                        Nov 3, 2020
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                        This app is pure fraud I think . Suddenly first another man Godhera Devil wow

                        My ID - Night Boom
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                          P
                          pandugurav
                          Nov 3, 2020
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                          Address: Satara

                          I had created a internal contest with my friend with a fee of Rs 7000 each and the pool price was decided as 13300, here Dream 11 deducted their fee as Rs 700 initially. We both played the game, he paid his shared from his Dream 11 account and i paid it from my Ban account in Bank of India. We didn't used any cash bonus here, it was my own money deposited from bank account. I won the pool price and the money was credited to my Dream 11 account after deducting the TAX of Rs 3990. Amount credited was Rs 9300. I then applied for withdrawal and transferring that winning amount to my bank account. Dream 11 cancelled the withdrawal and deducted Rs 7000 from my Dream 11 account saying that we have violated the policy however the policy says that i[censored]se use any cash bonus for such transaction then it is not allowed but we used our own money. This is really a kind of fraud under the name of policy violation. I'm attaching all the snapshots for your reference. Please review and help us in getting our money back from Dream 11. If they think that we violated any policy then they would have notified us at the time of contest creation itself but there was no such notification. If they think that the policy is violated then why did they deducted their of Rs 700 and TAX of Rs 3990 even that should be cancelled and refunded back to us. This is really a kind of legal fraud.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 03, 2020
                          Dream11 Fantasy Customer Care's response
                          Hey, thanks for sharing your query number with us. We've highlighted it to our concerned team. Be assured, they'll reach out to you via email at the earliest.
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                            S
                            Sagar Dorge
                            Nov 3, 2020
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                            Address: Yevat.tel -dound ,dist -pune,412214
                            Website: Dream 11

                            Unable to fetch your location
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              N.b.thapa
                              Nov 2, 2020
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                              Address: Grassim industries chemical division rehla

                              Not veryfied email id and bank account pls solve solutions
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                POOJAN TEXPRO
                                Nov 2, 2020
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                                Address: Surat

                                Dear Dream11,

                                On Sunday, 1st November, 20 Andhra T20 League cricket match between Chargers11 and Champions11 my team was on 1st Rank with 734 points when the result was declared. Me and my family were happy for the win of Rs 10, 000 / -, but after some time my team fell in points with 707with 4th rank .. So I wonder how is it possible ..? Am I cheated or what .Attached herewith mobile screen shots.

                                Please clarify this matter ..

                                Thanks

                                Mohan Bari
                                Surat
                                [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2020
                                Dream11 Fantasy Customer Care's response
                                Hey, ranks keep fluctuating while the match is In-Progress or under Waiting for Review status. Be assured, the correct ranking reflects once the winner declaration is done.
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                                  J
                                  jeevan bisht
                                  Nov 1, 2020
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                                  Resolved

                                  Not able to withdraw my winning amount because pan verification showing the pan card you have uploaded already linked with another account but how is us possible I never used my own card before in any other dream 11 account. Please suggest me how can I withdraw my winning ammiunt.
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 03, 2020
                                  Dream11 Fantasy Customer Care's response
                                  Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                    Apeksha Borkar
                                    Nov 1, 2020
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                                    I want to change pan card because the pan card I have given isn't had bank account so I had added my bank account and my families pan card but it doesn't work so I want to submit another pan card and same bank account please help me
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Hey, please be informed, PAN details are unique to every user & once verified on an account, the same can't be edited in any matter. Request your understanding in this regard.
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                                      S
                                      Sawis
                                      from Powai, Maharashtra
                                      Oct 31, 2020
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                                      Resolved

                                      Address: Mahendra colony, AMRAVATI 444604 ( Maharashtra)

                                      Respected sir,
                                      Sir Maine kal ki IPL ki RR Vs KXIP Match me Rs. 7, 777 wala contest khela. Sir maine jo 11 players Select kiye the Usme mere Team mein Captain KL Rahul the Aur Vice Captain Ben Stocks the but jb maine meri team 7:15 minutes pr Check ki to Mere Team me Vice Captain Ben Stocks ki jagah par Jofra Archer ho gaye the phir bhi maine Samay Baki tha match Shuru hone mein to phir se edit karke Vice Captain Jofra Archer ko kiya aur jab match Shuru ho gayi tab maine meri team phir jab check kii to Vice Captain Mere Team ka change ho kar Archer ho gaya jiske karan mujhe Contest me lose kar gaya apki vinannti karta huu ki meri sahayata kare.. aur vishwas dilaye Taki phir se mein koi contest Dream 11 par khel saku.. Attachment mein change huyi Team Ka Image send kr raha huu

                                      Thank uu
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 03, 2020
                                      Dream11 Fantasy Customer Care's response
                                      Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                        ALOK SINGH
                                        Oct 31, 2020
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                                        I have a winning amount of 1558 ruppes and when i withdraw that amount to my account then before that i verified my account in dream 11 but in that account number was mismatched but then also they verified that wrobg information because u see we have to type account no. Twice but they took the wrong information and verified and said me that transaction was successful.
                                        How is that supposed to be successful as the account number should match to account name ifsc code and other information also i uploaded the account proof at the time of verifiying dream 11 bank account but they didn't look at that while verification process that why it was verified wrong and they send me an utr no to ask bank details of that i asked the bank but bank say no transaction has been made on that no but dream 11 representative says that amount has been transferred to any other person account how can this possible there is loophole in their system and they are neither solving my problem nor sending my money back
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 03, 2020
                                        Dream11 Fantasy Customer Care's response
                                        Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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