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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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M
[email protected]
from Mumbai, Maharashtra
Oct 24, 2020
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Address: Floor, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel, ...
Website: dream 11 fantasy

I joined 19 rs small league, soon after joining 38rs extra was deducted from dream wallet .I only join 1 contest with single team .rest 2 team were dummy .i urge you revert it in dream wallet .
Aug 6, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
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Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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    A
    Adarsh Lunia
    Oct 24, 2020
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    I have veridied my pan, my phone no., my email id but than also i m not able to withdraw my wining amount...
    Aug 6, 2021
    Complaint marked as Resolved 
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    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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      S
      sasikumar a.v
      Oct 24, 2020
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      Try to understand my problem and solve this ASAP

      I have made deposit of Rs.7777/- to join the contest. And I have joined it and got confirmation mail for that, . But due to less number of participants in that game contest I.e ( ver vs gen) football game is unplayeable, and I got refund of Rs.7777/- into main account instead of winning account and now it's not available to withdraw

      Now I have available balance of Rs.7000 in my main account, it's not my fault but I am unlucky that the game is unavailable to play. So I am requesting you to help to withdraw RS.7000/- from main account or please transfer to winning account for withdrawal.. it's. Such a pain and headache for me and also I am explaining everything in this 5th consecutive mail for the withdraw request. So please kindly make arrangements to withdraw my money of Rs.7000 From my account
      ..

      Account id : divisasi

      Thanks
      Regards
      Sasi
      Aug 13, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Oct 25, 2020
      Dream11 Fantasy Customer Care's response       Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
      View replies
      Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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        V
        Vighnesh Sawant
        Oct 24, 2020
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        Fb token error while longing in dream 11

        Address: ONLINE ISSUE

        I am unable to log in into my dream 11 account. Plzz help me. My account linked via Facebook. And it shows “FB token error”. I have already winnings in my account. Tell me the solution. I want to join my account. Plzz help me. I was working on it. And it was logged out automatically, then i am facing continuous problem of logging in. Plzz help....
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        174 found this helpful
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        A
        apasha27
        Oct 23, 2020
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        Address: Mumbai

        I have not received my winning withdrawals from Dream11. Whats shocking is that I am getting emails from Dream11 that withdrawal was successful and mentioning credit date and time. The bank statement clearly shows there is no credit, and this has happened to all my withdrawals from Oct 11th till date. There is no problem with bank as the bank confirmed and also other credits to bank is working fine. I am attaching the bank statement, Dream11 transaction report from their website and pic of email saying its credited. Withdrawals of 1400, 1800, 2000, 2500 are not credited to bank as shown in their report
        Dream11 Fantasy customer support has been notified about the posted complaint.
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          2
          259.VAISHNAV P
          Oct 23, 2020
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          My winnings were taken away by accusing me of fairplay violation 197 rs . I want the all the money back
          Aug 13, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2020
          Dream11 Fantasy Customer Care's response           Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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            B
            bhanu bhargav
            Oct 23, 2020
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            Resolved

            I am from andra Pradesh, as I added 1000rs after it is showing u cant participate cash to cash so I kept helpdest and sent compaint mean while my unutilised money of 945 rsnl nulified I want refund.
            Aug 9, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
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            Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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              S
              sasikumar a.v
              Oct 22, 2020
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              I have made deposit of Rs.7777/- to join the contest. And I have joined it and got confirmation mail for that, . But due to less number of participants in that game contest I.e ( ver vs gen) football game is unplayeable, and I got refund of Rs.7777/- into main account instead of winning account and now it's not available to withdraw

              Now I have available balance of Rs.7229.51 in my main account, it's not my fault but I am unlucky that the game is unavailable to play. So I am requesting you to help to withdraw RS.7000/- from main account or please transfer to winning account for withdrawal.. it's. Such a pain and headache for me and also I am explaining everything in this 5th consecutive mail for the withdraw request. So please kindly make arrangements to withdraw my money of Rs.7000 or Rs.7229. From my account
              ..

              Account id : divisasi

              Thanks
              Regards
              Sasi
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2020
              Dream11 Fantasy Customer Care's response               Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
              Oct 24, 2020
              Updated by sasikumar a.v               Dear sir, I am not getting proper response from dream 11, kindly understand my problem and solve this !!

              Dea myRon

              I have made deposit of Rs.7777/- to join the contest. And I have joined it and got confirmation mail for that, . But due to less number of participants in that game contest I.e ( ver vs gen) football game is unplayeable, and I got refund of Rs.7777/- into main account instead of winning account and now it's not available to withdraw

              Now I have available balance of Rs.7000 in my main account, it's not my fault but I am unlucky that the game is unavailable to play. So I am requesting you to help to withdraw RS.7000/- from main account or please transfer to winning account for withdrawal.. it's. Such a pain and headache for me and also I am explaining everything in this 5th consecutive mail for the withdraw request. So please kindly make arrangements to withdraw my money of Rs.7000. From my account
              ..

              Account id : divisasi

              Thanks
              Regards
              Sasi
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                R
                Rupanjan Basak
                Oct 22, 2020
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                They deducted my winnings for fairplay violation.but I didn't violate any rules.I play a match with my friend and win a close match.I give screenshot below.Refund my money asap.
                Aug 9, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                  I
                  Im_psoni
                  Oct 22, 2020
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                  I have won Rs 200 in a private league on 21/10/2020 but dream 11 decuted Rs.158 saying I have violated Fairplay Policy because my friend have not edited her team before deadline and most of the players were not in playing 11. This is not my fault and please return my money.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                    S
                    Sharuk Sk
                    Oct 22, 2020
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                    Resolved

                    Address: Mumbai

                    Sir I didn't create multiple accounts please give my money back are else Strike and case on your app and also case on Harsha Jain I request give back
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    View replies
                    Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      K
                      karxyz
                      Oct 21, 2020
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                      Resolved

                      I was joined 39rupees cash contest but after match conform, the match is not showing in live.The contest is not shown in my matches
                      Date:21st oct, 2020

                      But in my account cash is debited.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                        R
                        raja ias
                        Oct 21, 2020
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                        Resolved

                        Hi I won 1001rs in dream11.i gave withdrawal request, I got message from your side which was I got withdrawal cash.But I didn't receive any amount and also I enquired bank their answer same as my answer.what can I do now?
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                          S
                          santoshkadam03
                          from Powai, Maharashtra
                          Oct 21, 2020
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                          My account name is SANTOS35333UV. When I check my balance it is showing o bal. I had transferred from my bank account and you are not allowing to withdraw.
                          Now when I checked recent transaction I can see amount 1371 is unutilized Nullified . Transaction Id WUB2020041203024580900016
                          dated: 12 April 2020. Team name :SANTOSH35333UV
                          This is my money and not wining amount. Request you to refund this amount immediately to my bank account immediately, you cannot keep my money to your account with no reasons.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          View replies
                          Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                          Reply
                          santoshkadam03's [Complaint's author] reply, Oct 24, 2020
                          I tried to on d11.co.in/helpcenter, but no proper help related to untilized nullified amount. Auto help diverted and mislead. No proper help line and no email address. Refund my amount at earliest. I am unable to reach you. Call me on mobile 9920634276 and refund my amount. Or else I will file case against you
                          Still I have not got my refund.
                          Reply
                          Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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                            V
                            vijay yadav26599
                            from Powai, Maharashtra
                            Oct 21, 2020
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                            Address: Dream11 Fantasy Private Limited registered address is 1901, A-Wing, Naman Midtown, Senapati Bapat Marg, Elphinstone - West Mumbai Mumbai City MH 400013 IN

                            Dream 11 send out email from their id but u cant mail them back, its not fair plus their purposely not verifying accounts even after sufficent proof is given to them including pan card and bank statement screenshot.

                            Their policy of withdrawal minimum amount of 200 is not fair because on one side they dont put limit of how much u can add minimum then why putting limit on how much you can withdraw.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2020
                            Dream11 Fantasy Customer Care's response                             Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                              M
                              Mr Red and Mr Blue
                              Oct 20, 2020
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                              Hello sir in dream 11 my ID name is Mr Red and Mr Blue . Sir I was received 207 rupees on 19 th October 2020 when I made it for withdrawal on 20 th October my wallet showing 111 rupees and remaining 96 rupees was minus due to fair play violation. Sir I made a league and earned those money by challenging with my friends. How is it fair play violation? Can you please give me a answer how can I get money back I credited my money from my bank account how can I get get back sir sometimes my friend mobile not works it's struk so he login his account in my mobile and play sir these are the things held sir
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2020
                              Dream11 Fantasy Customer Care's response                               Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                M
                                Malla Kishore
                                Oct 20, 2020
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                                Resolved

                                Yesterday i won 428 rupees in dream 11 by playing with my friends in a private contest. But today my money got deducted as fairplay violation.please refund my amount.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
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                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  K
                                  Kavi45
                                  Oct 20, 2020
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                                  Resolved

                                  Address: Tamil nadu

                                  I have verified mobile number, email and pan.but, my bank account is still under verification for past 1 day.so, please solve it...
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we'd like to inform you that bank account verification usually takes 5 working days. For further query, kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. We'll be happy to assist you.
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                                    M
                                    Mdsahin Golam
                                    Oct 20, 2020
                                    Resolved
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                                    Resolved

                                    Address: Begunbari Beldanga Murshidabad west Bengal India

                                    I have win Rs 32.00 a contest DC VS CSK the match play on 17/10/2020.The amount not transfer my balance account please the amount transfer my balance account.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Oct 20, 2020
                                    Updated by Mdsahin Golam                                     Please add my balance this amount

                                    View replies
                                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                      H
                                      Henry Princely
                                      Oct 20, 2020
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                                      Resolved

                                      I have submitted my team for match Verona vs Genoa, money was deducted but my team is not visible.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      View replies
                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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