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Updated: Apr 19, 2025
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T
Tauaif
Sep 7, 2020
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In the 30th match of cpl glen phillips took catch of mark dayel in muzeeb ur rehman's ball. But in point system blackwood got 8 points for that catch. This is wrong.
Dream11 Fantasy customer support has been notified about the posted complaint.
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Hey, we have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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    S
    Shubam99
    Sep 5, 2020
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    Address: Dream11 India no1 fantasy App

    Hello dear my name is shubam kumar
    My no is [protected]
    Dear sep5 2020 ko ecs t10 rome league ka match alcc vs rccc mai maine team create ki dear jo lineups muje dream11 pr provide hui usi lineup mai maine team bnai but jb match suru hua usme mere player missing they but dream11 lineup mai bo player available the player name gurmukh singh & muhammad bilal dear maine rs899 ki team create ki hai plzz help muje mere paise refund kray thanks
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Sep 26, 2020
    Updated by Shubam99     Dear plzz apko Rs899 refund krna hoga
    thanks
    View replies
    Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
    Reply
    Shubam99's [Complaint's author] reply, Sep 26, 2020
    dear agr hum apni search se team bnaey to app wrong lineups dekr hume confuse kyun karte ho
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      P
      PSuresh1982
      Sep 5, 2020
      Resolved
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      Resolved

      I tried to join the contest for 5750 in yesterday eng vs aus match. When I tried it was theoughing system error and will get back to you soon. After that amount dedected from my amount and non refunded. I thought it will refund in another 1 or 2 hours. But still it's not happening. I am playing many years in dream11 but this is the first time I am facing this issue.

      I attached the screenshot for the amount detected from my account 5750. If you feel I may joined for the match then provide the details for the match. Recently i have never joined the 5750 head to head contest
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Sep 26, 2020
      Dream11 Fantasy Customer Care's response       Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        P
        Pankajtest28
        Sep 4, 2020
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        Address: Noida

        Hi my amount is dedcuted by d11. Please revert my amount. Rs 270
        Dream11 Fantasy customer support has been notified about the posted complaint.
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        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          A
          Anshul@1234
          from Mumbai, Maharashtra
          Sep 3, 2020
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          Address: Kila keruganj shahjahanpur

          My reg. No is [protected]. I made a withdraw of 294 rs on 31 aug but the team deducted all my money in name of fairplay violation while i have not reffered anyone since more than one year. I have earned all money only by adding money in account but at redeem time they detect violation. If they can not redeem then why added.
          It is a violation of constitution. I will go to consumer court for this.
          Dream11 Fantasy customer support has been notified about the posted complaint.
          View replies
          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          Anshul@1234's [Complaint's author] reply, Sep 25, 2020
          Team did not hear. Neither i can call nor they called me back. Only mailed that deducted money due to fairplay violation. No satisfactory response from dream 11
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            R
            Rohittashmeghwal2016
            Sep 2, 2020
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            Address: Dream11 online cricket

            Contest is canceled by dream11 at 22:29 and my money is refunded but after some time at 22:46 my 44 rs is deducted and without join any contest and that time no any match will began after this no contest details are available
            Screen shot is attached
            Plz refund my money 44 rupees
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Sep 02, 2020
            Updated by Rohittashmeghwal2016             My dream 11 email id is - [protected]@gmail.com
            View replies
            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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              S
              Sanket Mahalley
              Sep 1, 2020
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              I added money in my dream 11 account by using the offer on september 1 i added cash of rs 55 first where I was to receive cash bonus of 55 the I added rs 28 where I was to receive cash bonus of 14 bust I didn't receive cash bonus at all please help.
              Dream11 Fantasy customer support has been notified about the posted complaint.
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              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                V
                Vivek Sati
                Aug 28, 2020
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                First, I request you to improve your request system because there is no other option to write the other problem which is not in your option system.
                My issue is that Today I had join the match which was started in 3:00 AM, But for that match my team was not ready for the match beacause i didnt know the playing 11 for the match, but suddenly i was wake up 2 minutes before the match started, and then i had quickly open the dream 11 app and change my team and in the last when i have choosen the cap or vc and in last i am going to confirm the same but before that i Got the adds on dream 11 and then i am not able to saved my team and i loss my 60 rupees which is most valuable for me and i lost with that issue.
                Kindly request you to please look into this case and fix that issue as soon as possible.
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Aug 28, 2020
                Updated by Vivek Sati                 Hi Dream 11 team,

                My concern is that, these days you will provide us a cash bonus offer on a daily basis but the problem is that the timing you have provided to us is not sufficient to ADD the cash in dream 11 because the server does not work properly that time because too many people are adding cash at the same time.

                Kindly request you to look into that case and also add other payment options like paytm for the payment if possible so that we can go further for the same.
                View replies
                Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. Also, you may select any query option as you can't find a relevant option and write to us, your co-operation will be appreciated.
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                  A
                  [email protected]
                  Aug 26, 2020
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                  I am playing a contest in today's game in cpl in which at the starting of match, bravo was taken by only 49% and also make captain by only 2%but after his better performance it is found that it's percentage is increasing to 60% and also captain choice was 6% in the running match.So, obviously there is fraud doing by the dream 11 with us and it is very heart breaking.
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  View replies
                  Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. Also, we request you to write to us from d11.co.in/HelpCenter so that our team can help you with your concern.
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                    R
                    Raj29e
                    Aug 23, 2020
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                    Resolved

                    I have added my hard earned money in dream11 wallet to participate in few contests. But when i checked balance in my wallet it shows debited by 414 for unutilized nullified. I though it is wallet and added money but they have deducted my money.
                    Why they should deduct my money without any justification.
                    I want my hard earned money back.
                    This is like i have deposited amount in my account and bank deducted whole amount for not using. Is this a valid reason??
                    There should be a notification for the same and why should you debit money from the wallet.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 27, 2020
                    Dream11 Fantasy Customer Care's response                     Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                      E
                      Er Nikhil
                      Aug 20, 2020
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                      Resolved

                      I have participated in a paid contest for football match between lyon vs bayern munich on dream 11. After the match ended, the status of the contest does changed from live to in review. But as they always do make a selection of good players in their dream team, I don't see they have done it this time. I am lacking 0.75 points to win the contest and after dream team formation, I am sure I will win the contest. But it seems that dream11 has so unfairly refused to make a dream team of good played players in the match. This will cost me my winnings. Hence, I complain that, dream11 has straight away rejected dream team formation that has cost me my winnings, and request atleast to refund my entry fee. The image attached below show that dream 11 hasn't have made selection of a dream team. Please find the image below. Thank you.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 27, 2020
                      Dream11 Fantasy Customer Care's response                       Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        R
                        Riyaz Sayyad
                        Aug 19, 2020
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                        Address: Aurangabad baijipura gale No 34

                        Mera PAN card upload nahin ho raha hai
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          K
                          Kavinzt
                          Aug 13, 2020
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                          Money not added to bank account after withdraw
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                          Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
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                            G
                            gmohdimran
                            Aug 11, 2020
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                            Resolved

                            Address: Bangalore, Karnataka

                            Dear concern,
                            I have joined 2 contest for europa league football match between inter milan vs bayer 4 leverkusen,
                            I have joined 2 teams in 3 lakh prize pool entry 73, this contest showing

                            But i have joined 3rd team in 15000 prize pool entry 1234. This contest not showing.
                            I have received acknowledge mail also.
                            Pls check and resolve this on priority...
                            Aug 11, 2020
                            Complaint marked as Resolved 
                            They have refunded the money... Thank you
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              P
                              Patil2244
                              Aug 9, 2020
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                              I have win yesterday match of rs-5000 but amount not deposited in my account instead of wining amount entry fee refunded with remark of match abandoned..
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Aug 09, 2020
                              Updated by Patil2244                               If total wining amount not given, I will register complaint in consumer court..
                              Aug 14, 2020
                              Updated by Patil2244                               what is status of complain??
                              View replies
                              Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                              Patil2244's [Complaint's author] reply, Aug 14, 2020
                              this is not the solution of my complain, why i can check other options if i registered complain on mail..
                              i want my wining money refund without any excuses..
                              Still not received any resolution..
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                                T
                                Tharun mouni
                                Aug 9, 2020
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                                Address: Kuppam

                                Please delete my pan card details and bank account details in all dream 11 account s my mail id [protected]@gmail.com
                                [protected]@gmail.com
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Aug 09, 2020
                                Updated by Tharun mouni                                 Nothing

                                Aug 09, 2020
                                Updated by Tharun mouni                                 No updates
                                View replies
                                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                  A
                                  Ajay Guota
                                  Aug 7, 2020
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                                  Address: [email protected]

                                  I submitted withdrawl request on 5th of august today it's is almost 7th of august... I have kept writing emails to this people (Dream11) they keep saying only one things kindly wait it will be processed and credited... Stop scamming people below i ll attach the screenshot of my withdrawl too and bank statement
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we don't want our users to feel this way. If you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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                                    K
                                    kkt2015
                                    Aug 5, 2020
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                                    Address: Dream11 fantasy site india

                                    Not received TDS certificate after 4.5 month I have win 17 March and according dream11 time period 15June and 5th aug today but not received what's is a nonsense work and very bad customer service
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Aug 05, 2020
                                    Updated by kkt2015                                     3rd March to 5th April non received

                                    View replies
                                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                      H
                                      Hiput
                                      Aug 3, 2020
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                                      An amount of rs 32/ deducted from my bank of baroda account but not reflecting in my dream 11 account
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      View replies
                                      Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.
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                                        M
                                        Muralimanoharan Maruthapillai
                                        Aug 1, 2020
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                                        Hi team

                                        I submitted my pan no but it not verifying at all so i am unable to withdraw amount.

                                        My mai id [protected]@gmail.com

                                        Pan no anfpm3010n

                                        It saying pan already taken but not able to next step so pls check and update.
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
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