Dream11 Fantasy Complaints & Reviews

Address: Unit No.1802, 18th Floor, Tower B, Peninsula Business Park, Off, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, Mumbai City, Maharashtra, 400013

This fantasy game destroy the the competitive spirit of a player. Multiple entries are wrong. How can anyone compete with someone's more than 1 team in any game. Are they dream 11 team gone out of mind for earning so much money. This is violation of players rights of fair play. Otherwise i will make my all the efforts to ban such a game played with unethical rules and regulation.
I request you to dismiss the multiple teams entry.

Mar 24, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and get your query addressed.

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Address: 6 - G - 5 JAWAHAR NAGAR, SRI GANGANAGAR, Sri Ganganagar, Rajasthan, 335001

Recently i played a contest on dream11 with my brother and got won that match, and whn i withdrawal money to bank, dream11 cancelled that request and deduct my 2200 money, and sent me fairplay violation misuse email, can you please explain that how can it will be unfair??? All the documents are verified and genuine.

I suggest you please dont play on that types of platform they are cheater, i hv sent email to d11 but they did not reply

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Dream11 Fantasy Customer Care's response Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured, our team will look into it and assist accordingly.

Feb 24, 2020

Updated by Shivsonny They did not give me any quary no.

Feb 24, 2020

Updated by Shivsonny Please resolve my issue

Feb 25, 2020

Updated by Shivsonny QUARY NO. - 429883

Mar 07, 2020

Updated by Shivsonny koi bhi dream11 mt khelna, bina baat ke aapkse paise kaat lenge or refund bhi nhi krenge drama krenge, fraud hai ek no. ke, agr kisi ko khelna hi hai to or bahut platform hai khelne ke liye fanfight/11wickets etc.. km se km sunte to hai user ki problm, Dream11 walo ko sirf fraud krna aata hai

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I joined the contest and amount was deducted from my account but it showed didn't joined any contest.
I want refund as it happened two times but got no refund.
I tried to refresh but nothing happened and also i tried of restarting the app but still it could not help me.
Please solve this or i will delete this app forever.
I have been using this long time.

Mar 24, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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Hii. This is a user of dream 11. I had playing this since 1month. Then i earned 400₹/- then sunddenly one day at 3.30pm i had losed my money. When i see the recent transactions the i came to know that balance is nullified . I can't able to know that how can you able to nullified my account balance. I was requesting you to return my winnings. Otherwise i will does not play the dream 11 and i will say to friends that the dream 11 is fake.

Mar 24, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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My name is deepak verma. I am a user of your fantasy app platform.

Matter is that on[protected], i participated in a match (Nam vs ir a t20) and i secured 2998 rank.

I got a mail that i have won rs. 10.42 but my grievance is that as per price breakup showed in the contest i must have won rs. 25/- as till 3000 rank wining amount is rs. 25.

So kindly pay the remaining balance wining amount to me asap.

Kindly check your system too as you are the biggest sports company in india.

Mar 22, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Address: Kolkata, West Bengal, 700010

Hi,

I am unable to withdraw my winnings which is rs. 5102.00 from my deeam11 wallet as my pan card image is being rejected everytime with a generic message that "you have not uploaded a clear image of your pan card".

I have uploaded crisp and clear images of my pan card 7-8 times and the images have been vetted by dream11 customer care executives over email saying "please ensure that you upload the exact image that you've shared in this email and we'll process your request accordingly."

But whenever i upload the same images of pan card, they are rejecting them giving the same error message. I believe they just want to deprive me of my winnings.

I have the complete email communication with me. Please help me in this regard.

Best regards,
Debalina datta
[protected]

Mar 24, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Address: New Delhi, Delhi

Dear sir/madam

This is to bring to your notice that i am vidya nand thakur, i am registered with on dream-11 app by my email id: vidyanand. [protected]@gmail.com and i am playing dream-11 fantasy sports game but i have deposited 10 times each of rs. 277 but i have got only 8 times bonus each of rs. 100. Kindly credit my balance 2 bonus each of rs. 100.

I have also deposited rs. 2, 500/- (100 times each of rs. 25) but i have not received yet the bonus of rs. 2, 500/- as per your terms & conditions.
Kindly credit my all balance bonus at the earliest so that i will play more games.

Thanks & regards
Vidya nand thakur

Mar 18, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

Dream11 Fantasy Customer Care's response Hey, the bonus amount for each qualifying deposit made during the promotion period will be credited by IST 23:59:59 hours on Feb 13th, 2020. If you still haven't received the bonus amount after this, kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom.

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A

amol2374

Feb 17, 2020

During adding money to my dream 11 account. My 150 rupees is deducted but that amount can't add to my dream account. And also I will not get any refund message.. Please refund my amount or add it to my dream account as early as possible

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Hello Team,

I tried to submit my PAN card details for verification but after clicking on submit in verification page it showing PAN ALREADY TAKEN but still verification not yet completed.

Still I am waiting for the Bank verification and I don't know why my PAN card verification not done yet till now. I tried to upload many times and every time it is saying that PAN already taken then why verification not done yet.

I am waiting for your response alot.

If you can't help then please remove my account completely.

My MAIl ID : [protected]@gmail.com

Please do needful. Thanks.

Mar 21, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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Sir Dream11 has debited 4250 my winning amount from my Dream11 account without any reason and proof they are even not replying mails from many days I want to know on what basis they have debited my winning amount from account has there is some mail about violation but I don’t know which violation I have broke they should tell in full details so I will understand

Feb 26, 2020

Complaint marked as Resolved

there is no reply from Dream11 I mailed them still no reply there is no phone call from there side there is no reply from any type like messages or emails

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

Dream11 Fantasy Customer Care's response Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.

Feb 12, 2020

Updated by snehal shelke there is no reply from Dream11 side I have checked all my mails I have and I am adding it as aatachment since 3 days I have mailed them and there is no reply

Verified Support

Feb 13, 2020

Dream11 Fantasy Customer Care's response Please share the query number which you had received after raising a request from our helpdesk. Be assured, our team will look into it and assist accordingly.

Feb 13, 2020

Updated by snehal shelke Dear respected sir I don’t have any query number because Dream11 helpdesk is not replying my mail I am mailing them from many days but there is no reply from Dream11 so how can I get query if they don’t reply

Feb 16, 2020

Updated by snehal shelke Still no reply from anyone so much delay it will should I forget my complaint even consumer complaints is not taking any action great ðŸ‘ðŸ»

Feb 26, 2020

Updated by snehal shelke What’s update on my complaint from many no one is watching my complaint has Dream11 manage my complaint ðŸ˜”

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Address: 1901, A-Wing, Naman Midtown, Senapati Bapat Marg, Elphinstone - West Mumbai Mumbai City MH IN 400013, 400013

Hi sir dream11 has suspended my account without any proper reason. There are almost 8k rs in deposit and 9, 10k in winning. Total something 17, 18k. I contacted so many times they always said you have violated our terms and conditions. I always play by following rules and regulations. If they think i have violated there t&c they can cut 50% money but at least they have to provide my deposit money refund which is not illegal. My email which is connected to dream11 account [protected]@gmail.com. Please help in help desk they can't help everytime give false reason

Dream11 Fantasy customer support has been notified about the posted complaint.

Feb 10, 2020

Updated by Sukhmansingh2050 If they think I really violate there t&C. They can take my winning amount but they don't have the right to close my account without giving my deposit money. There are something 7, 8k deposit money

Verified Support

Feb 12, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Feb 16, 2020

Updated by Sukhmansingh2050 I contacted to many times. They always said you have violated and we can't open your account. I need proof how I violated. You guys are Cheater. Give me valid proofs.

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K

Kishor j123

Feb 12, 2020

Hello sir, I'm playing one account on my phone but they take my amount in fairplay violation and take my amount 150 on yesterday for zero nullified, so please refund my amount, please sirðŸ™

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Address: Dadri faliya,opp rang upvan vistar vyara, 394650

On 2nd feb i have tried to add money 2 times in dream11 fantasy amount of 1200rs. And 1600rs.
Got Refunded at 1600Rs. But 1200Rs is till stucked
Both payments was failed but money deducted from my account. At same time got notifications of "money will be refunded in 2-3 business days " but after 3 days still not got the my money
Dream11 Fantasy is like frauds
I need refund of my money and also compensation of may money which take it

Feb 10, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

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R

Ritick1888

Feb 12, 2020

My balance of rs400 was nullfied by dream 11 without any legal violation...Dream 11 fantasy has deducted my money without any warning

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Address: 201,dadri faliya,opp rang upvan vistar,vyara Di Tapi, Tapi, Gujarat, 394650

Website: Dream11.com

On 2nd feb i have tried to add money 2 times in dream11 fantasy amount of 1200rs. And 1600rs.
Both payments are failed but money deducted from my account. At same time got notifications of "money will be refunded in 2-3 days but after 3 days still not got the my money
Please help for this
I need refund of my money.

Feb 10, 2020

Complaint marked as Resolved

Feb 05, 2020

Updated by Trivedi dhruv Got 1600Rs. Refunded but still 1200Rs is pending

Verified Support

Feb 08, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Deposit so that we can get this checked for you.

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I am completing about, *ap-w-y vs jam-w-y* (Under 23 women's odd) abandoned match in dream 11

The match is abandoned😔
But
My amount is not refilled (Refunded) in my dream11 a/c
Is the problem is not only with me but also
Every person in my contest in this match & my other friends face this problem.

It's a big loss for everyone. (7899 persons in my contest lose the money)

“no any type of refund & no 1 winner"
By dream 11 in this match...

I think its a cheating by dream 11...

Why the “dream 11" is not give refund for abandoned (Cancelled) match after 1 day?

Mar 11, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Feb 04, 2020

Updated by adgjmptw aba Completing = Complaining
(Keyboard Mistake)

Verified Support

Feb 08, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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R

Rushikesh Mali

Feb 6, 2020

Sir, I want to withdraw the winning,
But when i am trying to verify the withdrawing it showing me something went wrong...my name is Rushikesh Mali and my id is itssmerushi and my mail id is [protected]@gmail.com..
Plz assist me...

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Dear Sir,
I have made a payment of Rs. 50 on date 15-01-20 and another transaction of Rs 50 on date 02-02-20. Both time cash deducted from my bank account but it not reflected in my dreame-11 account.
My ID IS CHANDR388226UV. on date[protected], this message was displayed "Service Unavailable - Zero size object
The server is temporarily unable to service your request. Please try again later.
Reference #15.7c5dd217.[protected].df073fe3"
Please resolve matter and credit money to my account of Dreame-11.
Thanks

Mar 8, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Deposit so that we can get this checked for you.

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Address: 122015

Today on 31/01/2020 I deposited rs 850. Same was debited from my bank account but was not credited to my dream 11 account. I have added 850 again which got credited to my dream 11 account. Amount owed by dream 11 to me 850. Account name JBuniverse. Look forward to a quick refund

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Address: Bhilwara, Rajasthan, 311001

Sir my bank account is not able to adding in dream 11 app. Whenever i upload an image of passbook after sometime it shows only i filled that entries with an update option sir please help me so it means dream 11 is not able to verifying my account and also i am not able to withdraw my account help me out please
And sir i have added big amount in my dream 11 i thought that i can withdraw it after winning the amount that's why i have added money please resolve this money

Mar 7, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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I have enter in a game (Sta vs six) with 02 contest and amount also has been debited from my account now in the middle of the match it has shows 1 nos joining contest. One contest has disappear from list and that team only going with higher points.

Please look into

Mar 8, 2020

Complaint marked as Resolved

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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D

Dinesh2000

Feb 5, 2020

Balance nullified in my dream 11 account morning 11.28 Rs 142 please refunded my amount

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Address: Jagadish Nagar, kadagasapura, Bangalore, Karnataka, 560075

I use to play dream11 everyday not won so much but it's surprisingly today my team won 1st price but dream11 made the match abandoned after completion of game didn't get it what is reason behind it. I have proves that i won, match finished, dream11 abandoned match piks and no support or can contact dream11 team

Can i get help here on this

Feb 28, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Dream11 Fantasy Customer Care's response Hey, Annabel Sutherland was included in the AU-W squad, but batted for the Cricket Australia XI women's team. We have abandoned the AU-W vs CA-W match and refunded all entry amounts. We're sorry about the inconvenience.

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N

Nandna Jah

Feb 5, 2020

May Gmail name [protected]@gmail.com fair play bol Ka mara 529 Rupa cat liya ha sir please return may rupees sair please

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Nandna Jah's reply, Jan 27, 2020

Sir mara rawan881067@gmail SA 529 Rupa cat liya ha sir please return ma rupess

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132 rupees got deducted from my paytm wallet although i haven't joined the contest for 3rd t20i between ind vs nz for 1cr prize money with entry fee of 33 per team. I have made 6 teams but joined with four teams. So, request you to kindly refund my debited amount to my paytm wallet [protected]. I am a new user so i don't know how can i check my wallet information. Please assist me in getting my money back as soon as possible.

Thanks

Mar 2, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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S

Suman Sujhit

from Kolkata, West Bengal

Jan 28, 2020

The money was deducted but my ranking Not showing Please return my many

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Suman Sujhit's reply, Jan 22, 2020

Dream 11

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Address: Hisar, Haryana, 125001

I have entered the rs. 49 tournament between india and new zealand on 24th jan.
What amazed me was that after shivam dube or shardal thakur picked a wicket their selected percentage increased. How is that possible?
There can be one assumption that dream 11 is cheating with us. Or it has added some percentage of team which belong to dream 11 so that less people can win.
I am attaching pics to support it.

Mar 2, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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K

Karthik_kk

Jan 28, 2020

Can you clarify the issue in this forum? We would like understand how can the selection % change during the match

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 53

no solution yet for multiple entry

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dream11 withdrawal cancelled and money not refunded

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balance deductions

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balance nullified

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winning amount grievance

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my pan card image is rejected by dream11 every single time without any proper reason

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cash bonus not credited

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pan card verification pending

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balance nullified from my account of 4250

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account got suspended

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payment failed during add money in wallet and not refund as your policy, dream11 is fraud

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payment failed during add money in wallet

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i am completing about, *ap-w-y vs jam-w-y* (under 23 women's odd) abandoned match in dream 11

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on 02-02-2020 payment failed but cash deducted from account

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money got debited from bank but dream 11 did not credit the same to my account

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bank account verification in dream11 app

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join 2 contest and now showing 1 contest

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dream11 abandoned cheated match

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my balance got deducted without joining the contest

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is dream11 cheating with us?

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i am completing about, ap-w-y vs jam-w-y (under 23 women's odd) abandoned match in dream 11