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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 56

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J
John Regi
from Mumbai, Maharashtra
Oct 11, 2019
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Address: NRA 121A PRINCE THEJUS VILA .LAKSHMINNAF, KUTCHERY PO, Kollam, Kerala, 691013

Sir i have been playing dream11 for past 6 month. And when my first withdrawal request on5 th october was made. I did not receive the money statement shows fair play violation. Past six month i was deposit i ng money and was losing. That time there was no intimation. Its only when my first request was made suddenly they apply the so called fair play. Why they were silent so many month? Even if i was against their fair play policy if real intention was fair play they could shoukd have suspended the account. 1 day1 week or permanent my. How can some one rob others money in the name of fair play. I was robbed 3000 rs in one go. My registered mobile no is [protected]. That was my first withdrawal request. Check. This his daylight robbery in name of fair play. Why silent 6 month? Suddenly in1 st withdrawal request that a after taking so many deposit. Intention of fair play and robbing my money of 3000 rs is for everyone to judge... To me its a robbery. No explanation.
Dream11 Fantasy customer support has been notified about the posted complaint.
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    J
    John Regi
    from Mumbai, Maharashtra
    Oct 11, 2019
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    Address: NRA 121A PRINCE THEJUS VILA .LAKSHMINNAF, KUTCHERY PO, Kollam, Kerala, 691013

    Sir my registered mobile no[protected] in dream11. They robbed 3000 rs that was my first withdrawal request. They accepted so many deposit and kept silent. And when my first withdrawal suddenly they they robbed 3000 rs saying fair play. No explanation this cheating. If real intention is fair play they can suspend the account but this daylight robbery. They not satisfied with 20 percent they take still robbed 3000 rs in name if fair play. The intention is for everyone to judge. Only 70 percent winner will profit its designed un such way 50 plus 20 percent.. Still they robbed3000rs which was my first request
    They kept silent ondeposist and suddenly on my first withdrawal they apply fair play and robbed3000.. The intention is for everyone to judge.. I stopped playing after this. How you can take money saying fair play is 20 percent not enough? Uypu can suspend the account why take away money. Dream11 cheats
    +1 photos
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Oct 15, 2019
    Updated by John Regi
    They say as captured amount. Funny. Day light robbery

    I withdraw Rs 780 from my dream11 account on 29.09.2019. But so far the money has not credited my bank account. Please resolve this issue immediately. My transaction I'd is UW2019092906335113877058
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      F
      Fayaz Kazi
      from Mumbai, Maharashtra
      Oct 10, 2019
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      Address: 54 Faizan park bhoja talavadi road Nadiad, Kheda, Gujarat, 387001

      When we are login or sihn up on that time we can participate at draw with only 49 and 33 rupees only and if we are winning 50 or some thing rupees on that time that showing at our wallet amount. But when we are trying for participate another draw their are showing big amount for participat because we have all ready that amount at wallet that demanding 3570 that types of big amount if you will try for that another I'd which haven't any won amount at wallet their we can participate with old amount 49 or 33 rupees only so that is fake app and government har to bann it at all over India .
      Dream11 Fantasy customer support has been notified about the posted complaint.
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        J
        John Regi
        from Mumbai, Maharashtra
        Oct 8, 2019
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        My withdrawal was canceled exactly on my first request stating fair play..I have dine no wrong. They font specific the exact violation. Just a general. Violation. I assume I played among family members..but with two separate pan verified.. So in India can have two pan card. If its verified agreed. Hand don't dream3000 rs is huge amount.. Does this 3000 rs apply to all. Was there any timation before..I never received..only when I made a request. They applied fair play policy. Hope dream11 doesn't cheat me and refund my cheated money of 3000..and prove your credibility . really was surprised and sadden that they apply exactly when a request is made. Hope you right.attached file for refund request. Hope don't cheat
        +1 photos
        Dream11 Fantasy customer support has been notified about the posted complaint.
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          J
          John Regi
          from Mumbai, Maharashtra
          Oct 8, 2019
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          My mobile no[protected]. I made withdrawal request of 3000 rs..on 5 Thoct 2019. Surprised to see that it was canceled since according to them there was a violation of fair play and that I channelized bonus into one account.. I can't understand this every account is pan verified..can in India a person process two pan card. The reason was that played among family members.. Two separate pan card are verified..so how you can that amount for violation is 3000? Funny.. And apply violation only on withdrawal request without any prior intimation of violation. So for everyone is it 3000 or what ever they safe?
          +1 photos
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            J
            John Regi
            from Mumbai, Maharashtra
            Oct 8, 2019
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            Address: NRA 121A PRINCE THEJUS VILA .LAKSHMINNAF, KUTCHERY PO, Kollam, Kerala, 691013

            My registered mobile is [protected] with dream11. My withdrawal request of 3000 can celled. Stating i was violating fair okay policy that i was channelize profit.. The question before the court would every account is verified with pan. Can a single individual pocess two pancard? Dream allows withdrawal only after verification of pan.. The fact is they don't specify but cancel withdrawl. And don't have customer care no. Its one way traffic. My withdrawal was can celled that i played among family ambers having separate pan and after being verified. This means according them a individual can have two pan cards.
            +1 photos
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Oct 10, 2019
            Dream11 Fantasy Customer Care's response
            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.
            Oct 11, 2019
            Updated by John Regi
            Have done . but the send auto generated email. And no customer care no. You can call me [protected]. Why you want enforce fair play by robing3000 rs. If your intention is fair play you can suspend the account for 1 day or 1week..no one can rob others money in name of fair play. Already dream 11 takes 20 percents thats is not enough you robbed my 3000. Note that was my first withdrawal .I was playing for 6 month so many depisist I made you kept silent.and only when my first withdrawal request.you suddenly apply fair play and rib 3000 rs at a go.thus day light Robery. How you take ones money? How us 3000 determined? Can't u enforce suspension rather rob ones money .you will lose credibility ones you rob money. Any way I have stopped playing . hope you do the right and refund3000 rs to my account. My registered no is [protected].. Your help desk can call me..we can call because dream11 never gives customer care .its one way traffic. Let reader here dream ribs money
            Oct 11, 2019
            Updated by John Regi
            Unsolved
            Oct 15, 2019
            Updated by John Regi
            No response. No customer care number. Only method is help desk with one way traffic and auto generated email..good method for cheating
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              J
              John Regi
              from Mumbai, Maharashtra
              Oct 8, 2019
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              Address: Mumbai

              My mobile no is [protected]. I made request of withdrawl of 3000 rs in 5 th october. It shows canceled. My account is pan verified. My sister also plays.. She had separate pan.. And its verified.. So both are so an verified individual account. I don't how u cancel the profit after dream taking its profit. Stating fair play. Both are pan verified means two individual.. Can you same pan for both. I don't know how you can celled the money. There is no contact number for dream 11. This is cheating
              +1 photos
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2019
              Dream11 Fantasy Customer Care's response
              Hey, That's not the experience we want you to have. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
              Oct 11, 2019
              Updated by John Regi
              I have written. The response is auto generated.can you provide a contact no? I know you won't. ..the real intention of dream12 if it wants so called fair play would be suspension. 1 day 1 week so on..but that is not intention. Already you take 20 percent. Thats is enough you rob in name of fair play. You robbed 3000 rs. My registered no is [protected]. You can call. I stopped playing after this robbery.how you take other money? If intention you can suspend...but intention is to rob money. Let's the readers here understand what u am saying. Ultimately if rob money without any intimation you lose credibility and news spread. I will spread awareness in social media. And would file a case in consumer forum exposing the intentions of robing money in name of fair play. Hope you do the right and refund 3000 rs robed . my registered mobile is [protected]. You can check that was my first withdrawal. I was playing for 6 month. So many deposit. You kept silent.but when my furst withdrawl request you suddenly apply some so called fair policy to rob my money. I have stopped playing. Thanks for cheating on and robbing 3000rs
              Verified Support
              Oct 11, 2019
              Dream11 Fantasy Customer Care's response
              Hey, We don't want our users to feel this way. Please share the query number which you had received after raising a request from our helpdesk. Be assured; our team will look into it and assist accordingly.
              Oct 14, 2019
              Updated by John Regi
              My registered mobile is [protected]. Refund the amount of 3000 taken away. Until then this is unsolved. They say it as captured amount. Funny . no one has right to rob money. If intention is fair okay suspend the account..no one take others money Any way legal notice has been sent.

              Oct 15, 2019
              Updated by John Regi
              No reponse. No customer care number. Easy methods one way traffic for cheating
              Oct 15, 2019
              Updated by John Regi
              No response. No customer care number .only.method is one way help desk.good method for cheating
              Oct 15, 2019
              Updated by John Regi
              No response. No customer care number. Only method is help desk with one way traffic.auto generated email.good method for cheatinh
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                G
                gnath7788
                from Mumbai, Maharashtra
                Oct 7, 2019
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                Hello sir/mam,
                I withdraw money on 29th September 2019 from dream11 withdrawing amount is 780. Transaction I'd is UW2019092906335113877058. Till now I have not received RS.780 in my bank account. I already wait 5 working days. So please help me.
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  K
                  k.c.raju kumar
                  from Hyderabad, Telangana
                  Oct 7, 2019
                  Resolved
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                  I have placed a request for withdrawal money on 28th of September 2019 but still money has not been credited to my bank account this is really frustrating what should I do now dream 11 help desk is not working in my mobile app how long should I wait more what options do I have now how to contact with dream11 I request dream 11 to resolve my issue as soon as possible I need contact address of dream 11
                  Nov 10, 2019
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2019
                  Dream11 Fantasy Customer Care's response
                  Hey, That's not the experience we want you to have. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
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                    V
                    Vinay559
                    from Raipur, Chhattisgarh
                    Oct 6, 2019
                    Resolved
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                    Resolved

                    Hi Sir/Madam

                    You had mistakenly updated wrong player in playing 11 in Ire vs Oman match on 06/10/2019.M Nadeem is not playong and you had updated it as playing.
                    I had taken M Nadeem in my team and he is not playing as I checked online.Kindly refund my contest amount.

                    Regards
                    Vinay Choubey
                    +2 photos
                    Nov 10, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 08, 2019
                    Dream11 Fantasy Customer Care's response
                    Hey, we've cross-checked with our experts and wish to inform you that Mohammad Nadeem is playing and points awarded to him are accurate. To view the fantasy scorecard of this match, click here: dream11.com/cricket/fantasy-scorecard/1191/16382
                    Hii sir I was withraw my wining amount 900 on 29 sep which not credit in my account and one thing more which amount withraw on 30 sep 600 he has bee successfully credit in my account why this happened what is mean of your instnat withraw

                    wrong player update in ire vs oman match - Comment #3553926 - Image #0
                    My 500 rs.have not withdrawled in my bank account🙄🙄.plz solve my problem [protected]@rediffmail.com

                    wrong player update in ire vs oman match - Comment #3554251 - Image #0
                    Am requested to credit rupees 10, 000/.till now not credited why.what is the way to resolve and legal action.
                    Mobile no : [protected]
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                      V
                      Vinay559
                      from Raipur, Chhattisgarh
                      Oct 6, 2019
                      Resolved
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                      Hi sir/ madam

                      I had joined a contest of rs 3850 and wrong player update was shown when playing 11 was announed. I had selected m nadeem as my player in playing but he is not playing in ire vs oman match on 06/10/2019. I have this player in my team. I want refund of 3850 for this contest.
                      I belived dream11 for correct update but it was not correctly updated. Kindly check and please get my money refunded back.

                      Regards
                      Vinay choubey
                      +2 photos
                      Nov 8, 2019
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2019
                      Dream11 Fantasy Customer Care's response
                      Hey, we've cross-checked with our experts and wish to inform you that Mohammad Nadeem is playing and points awarded to him are accurate. To view the fantasy scorecard of this match, click here: dream11.com/cricket/fantasy-scorecard/1191/16382
                      Hi I am Aayush Jain i withdraw my Winning amount on 28 SEP but still it is not credited and there TAT is also over and they are not responding and not giving any confirmation. Please help I want this fund on urgent basis

                      wrong team update - Comment #3553972 - Image #0
                      wrong team update - Comment #3553972 - Image #1
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                        A
                        Adesh Dhyani
                        Oct 6, 2019
                        Resolved
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                        Resolved

                        Address: 13/5 GENERAL WING, PREMNAGAR, DEHRADUN, Dehradun, Uttarakhand, 248007

                        Hi team,
                        I have withdrawn 3000 on 26-09-19 & 7000 withdrawn on 28-09-19 from dream 11 account but i have not received money yet in my account. Transaction is 3000 amount of (Uw2019092602002427895924) & 7000 amount of (Uw2019092805051927895924). I am facing lots of problem, my emi has been bounced of this month. How long i have to wait for my amount, when i did mail to your website, daily i had received your mail like this your money is in pending status. Is this the right way to respond me like this. I'll never expected these things from your side. I had played 2000+ matches & my level is 196.
                        Try to understand my problem & request you to please solve the same asap.
                        Regards
                        Adesh kumar dhyani
                        [protected]
                        [protected]@gmail.com
                        +3 photos
                        Nov 8, 2019
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Oct 06, 2019
                        Updated by Adesh Dhyani
                        Please solve this issue ASAP.

                        Verified Support
                        Oct 08, 2019
                        Dream11 Fantasy Customer Care's response
                        Hey, Thanks for reaching out to us! Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
                        I have withdrawn several times from dream11 before, and I was successful but my last winnings I have withdrawn but it is not getting credited to my account so I request you process my withdrawal as soon as possible

                        Regards
                        Lathif M

                        withdraw amount not credited in my account - Comment #3553524 - Image #0
                        I wast withraw my winning amonut 900 on 29 sep which is not credit in my account last 6 days and intresting thing is which was withraw on 30 sep that amount succesfull credit in my account now tell me what is the mean of instant witnraw

                        withdraw amount not credited in my account - Comment #3553925 - Image #0
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                          S
                          Siam Tonsing
                          from Itanagar, Goa
                          Oct 5, 2019
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                          I've been playing dream 11 fantasy a while back. Ever since then, i see that real players have just only 1% chance on winning big on the grand contest.

                          We are dealing with real human players and why not hiving them the chance to play a fair game among themselves?

                          This not fair and they ar just looting peoples money just for granted.

                          They should be sued or otherwise let the people play a fair game.
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hi This is Lalwin... Am playing Dreams 11 more than 6 months, My problem is
                          15 Rupees Contests is not showing me in my contests. Please provide me the 15 rs Contests (Multi) ASAP.

                          Cheers,
                          Lalwin

                          dream11 bot team always winning the tops - Comment #3553518 - Image #0
                          I play India women vs south Africa woman cricket Match. I join the 15rs match.

                          dream11 bot team always winning the tops - Comment #3553951 - Image #0
                          dream11 bot team always winning the tops - Comment #3553951 - Image #1
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                            dhiru128
                            from Delhi, Delhi
                            Oct 4, 2019
                            Resolved
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                            Resolved

                            Thanks for solving of my withdrawal issue but one issue of addition of rs 500 is still pending. I added rs 500 to my dream 11 account on 20 sep 19 at 2120 hrs through net banking. The money was debited from my bank account same time but not added to my dream 11 account till now. I submitted a request for solving my issue but no reply has been received till now. I think that my issue may be solved soon.
                            Regards
                            Nov 6, 2019
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2019
                            Dream11 Fantasy Customer Care's response
                            Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured; our team will look into it and assist accordingly.
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                              arvindqc.hou
                              from Badvel, Andhra Pradesh
                              Oct 4, 2019
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                              Address: Ambethan Road, Chakan, Pune, Maharashtra, 410501

                              I bet on zimbabwe vs singapur on 03.10.2019 . pool of 199 and i got 13th rank, i won rs 1000 but one of my player sean williams did a run out
                              but points not given to my team .otherwise i would be in top ten and my wining amount will be rs 10000 .
                              please recalculate the points and give my actual wining amount
                              +4 photos
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                                D
                                dhiru128
                                from Delhi, Delhi
                                Oct 4, 2019
                                Resolved
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                                I dhirendra kumar dream 11 users. My team name is the burning stars. I joined four contests of entry fee rs 29, 45, 99 and 33 in cpi tkr vs bar with same team and won total rs 830. I withdrew rs 500 on 03 oct 2019 at 11:35:32 am (Transaction id is lw201910306023725017673071). The withdrawn money has been deducted from my dream 11 account and the money has not been credited to my bank account. The withdrawn notification has not been received to my email i'd (Protected)@gmail.com. It is requested that the issue may solved at the earliest.
                                Regards
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 05, 2019
                                Dream11 Fantasy Customer Care's response
                                Hey, Thanks for reaching out to us! Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
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                                  M
                                  Munna@12345
                                  from Delhi, Delhi
                                  Oct 1, 2019
                                  Resolved
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                                  Resolved

                                  I have withdrawn 5040 rupees on 21-09-19 from dream11 account. Money is not credited in my bank account. But today's date is[protected] still money is not credited. How many more days do you require to send me
                                  Transaction money. Id:uw201909212351047139157. They mailed me money is in pending status. But i withdrawn money from 10 days back. Is it the correct way to respond to me
                                  Nov 6, 2019
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2019
                                  Dream11 Fantasy Customer Care's response
                                  Hey, we don't want our users to feel this way. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
                                  Dear All,

                                  Im requesting you please don’t play games in dream 11 its waste of your time and money, really if you want play online game please choose another application.

                                  I have loss my lakhs of money in dream past 2 years.
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                                    R
                                    Radhamadhab Mohanty
                                    from Coimbatore, Tamil Nadu
                                    Sep 30, 2019
                                    Resolved
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                                    Resolved

                                    withdrawal delay more than 9 days

                                    Sir/madam,
                                    My withdrawl request of rs 1300/- made on 21-sep-2019 is still not credited into my account as on 30-sep-2019. Why so much of delay wherease dream11 mention to provide instant withdrawal. No response to mail also.
                                    Kindly do the needful at the earliest.
                                    Screenshot attached for your reference.

                                    Thanking you
                                    R mohanty...
                                    +2 photos
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                                    Roop K Mishra
                                    from Durg, Chhattisgarh
                                    Sep 27, 2019
                                    Resolved
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                                    Resolved

                                    Address: 454774

                                    Finally explaining once again to dream 11 before taking any legal action.

                                    See dream 11 is a india level platform and not a mere 10, 000 or 20, 000 user platform.

                                    If the player would be in selection then the user might have made a completely different team. He might have selected different all rounders and different captain. Fantasy cricket is all about skills and here the skills are chopped. Also if the players are added later officially then u have to updatr them otherwise cancel the entire series. People are loosing money and u cannot do this with them. I am a professional lawyer and so i can get it. This case can cost very much then dream 12 have originally thought. Discuss this with your senior management and reply with the same. Lastly if dream 12 cant refund the money then i want 50% discount coupons worths rs 1494 in my account. Thats the last thing i can do for u from my end.

                                    Lastly i have mailed u on time and just with the start of the match and not late. This is the final mail. After this thete would be only legal action bcz this is cheating on india level with crores of people. U have to cancle the series i[censored] cant maintain the squard
                                    Oct 29, 2019
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2019
                                    Dream11 Fantasy Customer Care's response
                                    Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.
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                                      A
                                      Arya1604
                                      from Mumbai, Maharashtra
                                      Sep 26, 2019
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                                      Address: MAHJHGWAN rath HAMIRPUR up, 210428

                                      I play fair. Pls unblock my dream 11 account, my email id is ([protected]@gmail.com ) and. Pls resolved my problem. I am unable to use my cash bonus, i am very disturb, pls clearify this, tell me how to unblock my cash bonus so that i will use my cash bonus. I have submitted my pan card, that is varified, i have also submitted my bank account detail that is also clarified, but my cash bonus amount has blocked and i can not invite any friends. I can not understand what to do and how to do
                                      +1 photos
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Ist t20 match nam vs png not completed yet why... More than 15 hours had passed
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