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2.4
Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 72

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S
Sujitha Sain
from Nellore, Andhra Pradesh
Apr 10, 2019
Resolved
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Address: Prakasam, Andhra Pradesh, 523105

I am not able to withdraw money from my dream11 account. It is showing that bank details are under review and the pan card is verified within seconds and whenever it comes to bank details it is showing bank details are under review since yesterday. So i request you to solve the problem. Hope you look towards in it and process my request as soon as possible

Thanking you
May 14, 2019
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
Dream11 Fantasy Customer Care's response Hey, we'd like to inform you that PAN and Bank account verification usually takes 5 working days. For further query, kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom.
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    S
    Siva02
    from Krishnagiri, Tamil Nadu
    Apr 11, 2019
    Resolved
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    Resolved

    Dream11 team, i had referred a person and she played many contests but i got only 65 rupees instead of 100 rupees. My referral mail id is sathya*[protected]@gmail.com and my mail id is siva*@gmail.com. For privacy, i masked my mail id. Please check and tell why i did not receive. Please revert me back soon, also i sent you an email regarding this.

    Dream11 team, i had referred a person and she played many contests but i got only 65 rupees instead of 100 rupees. My referral mail id is sathya*[protected]@gmail.com and my mail id is siva*@gmail.com. For privacy, i masked my mail id. Please check and tell why i did not receive.
    Apr 11, 2019
    Complaint marked as Resolved 
    Resolved
    Dream11 Fantasy customer support has been notified about the posted complaint.
    View replies
    First of all Poor customer service
    And we cannot change Email I'd if email mistakenly verified Then You cannot Change it
    I have requested to change my email I'd and they suspended my Account
    I'm Very dissapointed with Dream11 Poor service need to improvement
    Reply
    Dear Sir,

    Please do reply.Ihave not received this money till date.

    Hi ASHAY MODI,
    Your withdrawal request for Rs.400 is in process. The amount will be credited to your verified bank account by 9th April 2019 under the name of "FIDUCIARY BILLING SOLUTION".

    referral bonus not received fully - Comment #3403871 - Image #0
    Reply
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      P
      paldewar
      from Jagtial, Telangana
      Apr 10, 2019
      Resolved
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      Resolved

      I have been using Dream11 for the past two years and I had no problem at all. Today my account has been logged out and when I am trying to log in, I am getting the following message:
      "This email is already associated with another account."
      May mail id is [protected]@gmail.com and I have no other account with this mail id.

      Kindly do the needful.

      Regards

      Santosh Kumar Paldewar
      Apr 10, 2019
      Complaint marked as Resolved 
      I could not login with my gmail id, but when i tried with my mobile number and otp, i am able to log in. Thanks Regards Santosh Kumar Paldewar
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2019
      Dream11 Fantasy Customer Care's response       Hey, you asked for help and we're here! Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom, so that we can sort this out for you.
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        R
        rohitjain8314
        from Khawhai, Mizoram
        Apr 10, 2019
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        Today i was playing in a ipl contest, kkr vs csk,
        I was playing in 120 entry with 2 spots only,
        My nd others team was same with 1 difference only, his wise captain was robin uthappa nd my was andre russell. I was winning the game as russel was my wise captain.
        Between the game my 1 player i. E sunil naraine got replaced with dwayne bravo who was not playing the match and i lost the contest.
        This is real injustice as dream 11 has changed my team in between.
        My team name is chabbras 11 associated with the email address [protected]@gmail.com
        Nd his team was named as anjumann 080211.
        If dream 11 is really a safe site to to play then how did this happened.
        Dream 11 is real fake & is filling his pocket by looting people..
        An if dream 11 is really a fair play then do the justice nd prove it...
        Dream11 Fantasy customer support has been notified about the posted complaint.
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          A
          AnkushT06
          from Mumbai, Maharashtra
          Apr 10, 2019
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          dream 11 adding bots in ipl contests?

          Address: Mumbai, Mumbai City, Maharashtra, 400102

          Firstly, the amount of money d11 makes from contests, it spends nothing on customer support. It has crreated a chat bot which never answers any question and its almost impossible to reach out to d11 for queries and complaints. Their haptic bot functionality is full of issues and it never responds to actual queries. One is forced to select a question which makes no sense as we can get answers to all of them through their faq's. Why doesn't...
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          V
          vinaygupta1991
          from Mumbai, Maharashtra
          Apr 9, 2019
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          Address: W, Wwz, Gurgaon, Haryana, 122002

          Dear Sir,
          I have play a contest for CSK vs KKR palyed on[protected] at Chepauk stadium in which the spot is for 83, 333 player and winner is only 40, 000 players. I request you to can you please share the team list in excel format because i have download the same and i found that you have allowed 84, 568 player to play this contest.
          can you help me out to understand your Fair Play Policy? is it not a fraud which is you are doing with us? if not then please provide the team details in excel format instead of PDF.
          I have attached screen shot of excel file which i have converted from your pdf file.
          +1 photos
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            H
            [email protected]
            from Delhi, Delhi
            Apr 9, 2019
            Resolved
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            Resolved

            Address: GALI NO 04, SAINI MOHALLAH, 110088

            I want to change my Bank account Number due to my last bank account Number is closed last A/C no is [protected] and my new A/C no is[protected]. So please help me and change my account details.
            If I want withdrawal my amount i can't withdrawal winning amount. Please Help me i humbly requesting to you.
            Please Change my bank account details.
            May 12, 2019
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Apr 11, 2019
            Dream11 Fantasy Customer Care's response             Hey, we'll surely get your query addressed. Kindly write to us from bit.ly/D11-ChangeBankAccount and our team will assist you further.
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              M
              Maulik_dave
              from Silvassa, Dadra and Nagar Haveli
              Apr 9, 2019
              Resolved
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              Resolved

              Address: Silvassa, 396230

              My name is maulik. My email id is xmaulik. [protected]@gmail.com. My team name is maulik boss.

              Yesterdat my balance was approx 1600 rs. And after wining amount of rs. 668 in kxip vs hyd it should be more.

              I was added cash in my account rs. 2222. Now its 0. Why?

              It is kindly requested yo look into the matter. And give my money in my dream 11 account. Everyday i am playing dream 11. Your valuable consumer.

              Please dont let me down. Thank

              Regards
              May 13, 2019
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Apr 09, 2019
              Dream11 Fantasy Customer Care's response               Hey, we would like to get this checked for you. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.
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                B
                Bansh Patel
                Apr 9, 2019
                Resolved
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                Resolved

                I am not able to verify my email. When i am trying to add email and pan card related information, it is saying email is already associated with another account. But my email id is not associated with another account. I have tried several emails but same error message. Submitting pan card details also showing error. Please resolve my problem. Below are my dream 11 account details:

                Mobile - [protected]
                Email: [protected]@gmail.com
                May 10, 2019
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Apr 09, 2019
                Dream11 Fantasy Customer Care's response                 Hey, we would like to get this checked for you. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.
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                  C
                  Choudhary's Style
                  from Virarajendrapet, Karnataka
                  Apr 9, 2019
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                  Address: Shiva Shakti steels, 583212

                  Sir I have invited my 3 friends on dream 11 from my referral code but I did not received my cash bonus of 300 rupees for inviting my 3 friends so please check it out and reply me if any mistakes are done please I kindly request you to check my account and inform me about it as fast as you can do it sir
                  Apr 09, 2019
                  Updated by Choudhary's Style                   Kindly consider my complaint
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                    A
                    Adarsh B Nair
                    from Mumbai, Maharashtra
                    Apr 9, 2019
                    Resolved
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                    Resolved

                    Dream 11 is cancelling contests without any intimation and the deposit cannot be withdrawn. Please help else we will be forced to complaint to bcci and other regulatory bodies for such instances. I joined 2 football contests today and in both games first they confirmed joining contest but the match does not start and then it shows contest not joined. Then your deposit is refunded but you can only play other matches but cannot withdraw the deposit.
                    May 10, 2019
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2019
                    Dream11 Fantasy Customer Care's response                     Hey, we would like to get this checked for you. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.
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                      L
                      Lokeshgs87
                      from Delhi, Delhi
                      Apr 8, 2019
                      Apr 20, 2023
                      This thread was updated on Apr 20, 2023
                      Resolved
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                      Resolved

                      cheating mega contest with bots teams.

                      The dream11 is creating bots teams based on the performance of players at the last moment. Please take an legal action on dream11 and check one mega contest.

                      What is the authenticity of the teams that dream11 is not creating any bot teams. Rbi should take an action on this.

                      They are looting the public money by making the 1st, 2nd & 3rd winners of a bot team for the prizes....
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                      D
                      Don03
                      from Bihar Sharif, Bihar
                      Apr 8, 2019
                      Resolved
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                      Resolved

                      Address: 800026

                      On 6th april at evening at 6:13 pm i tried to transfer rs 100 from my bank account to my dream 11 account and my money was deducted instantly from my bank and i received a message from my bank that rs 100 has been debited from my account but i haven't received it in my dream 11 account.
                      I would like you to help me through this and i hope you will resolve it as soon as possible.
                      Thank you
                      May 10, 2019
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2019
                      Dream11 Fantasy Customer Care's response                       Hey, please write to us from bit.ly/D11-Deposit so that we can get this checked for you.
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                        T
                        The Science Of Soccer
                        from Pune, Maharashtra
                        Apr 8, 2019
                        Resolved
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                        Resolved

                        Address: Hadapsar, pune, Pune, Maharashtra, 411028

                        I have stopped receiving bonus from my friends when they play dream 11 on my invite and it is nit as such that they have completed their 100 rupees mark. This is so frustrating and would eventually lead me uninstalling if this problem isn't resolved soon enough. And i have a lot of friends that i have invited i hope dream 11 can consider my devotion and provide me with the required bonuses.
                        May 17, 2019
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2019
                        Dream11 Fantasy Customer Care's response                         Hey, to earn referral cash bonus; verification for referrals is mandatory. For further queries, please write from bit.ly/D11-Referral_Bonus and we will get back to you.
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                          N
                          Nikithshetty10
                          from Bengaluru, Karnataka
                          Apr 7, 2019
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                          Hello!
                          Day before yesterday, i tried to add rs 49 to my dream 11 account to enter a contest but after entering my otp, my hdfc account instantly got deducted by rs 49 but the dream 11 app showed as payment failed.. Please look into my issue n credit my dream 11 account by rs 49 as these are already deducted from my bank account.. Please sir look into my issue please refund my money...
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Madam,
                          My Withdrawal Request UW2019032723215365604202 has been processed on[protected] and till my withdraw is not credited in bank account.

                          payment has failed in dream 11 - Comment #3399633 - Image #0
                          Reply
                          My winning amount is not debited in my bank account within 24hour my winning amount is Rs-400 but still not debited...!

                          payment has failed in dream 11 - Comment #3399659 - Image #0
                          Reply
                          Silent Guru's reply, Apr 7, 2019
                          Not debited winning amount
                          Hi, I ranked in the winning bracket and should have won Rs. 35 but instead just received Rs. 0.52. My rank was 3, 79, 974 and the cutoff was 3, 80, 000. Sharing below few images to show the mentioned ranks.

                          payment has failed in dream 11 - Comment #3399687 - Image #0
                          Reply
                          [protected]@gmail.com
                          [protected]
                          Gujarat
                          My dream account suspended please my account start in now please sir I'm really sorry please forgive me
                          Reply
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                            A
                            Anil kumar 9953
                            from Gurgaon, Haryana
                            Apr 7, 2019
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                            fraud with pan number

                            Address: H15 Street No 21 Raja Puri Uttam Nagar, New delhi, New Delhi, Delhi, 110059

                            Hi, my name is anil kumar. I have made a account with mobile number [protected] in dream11 and when i am going to verify my pan number its said ' already used with different account' then i have registered complaint to dream11 helpdesk. They replied me ' i have checked our system and can confirm that pan card apfpk6105c is already verified on another dream11 account associated with the team name 'gragu 474', email id “g*[protected]@yahoo.com” and...
                            +1 photos
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                            S
                            snazzy ninja
                            from Delhi, Delhi
                            Apr 7, 2019
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                            Address: Aurangabad, Bihar, 824101

                            I won total 528 indian rs. Then i withdraw 2 times 300 and 228 but they didn't credited in my bank account any amount.. Just cheated me.. Its mail where it is clear that they initiated my payment procedure but they didn't... I tried to contact them but i get no response at all. Pls help me to get my 528 rs. And block them in india.. I want my money back...
                            +1 photos
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              K
                              Karuna2589
                              from Chennai, Tamil Nadu
                              Apr 7, 2019
                              Resolved
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                              Resolved

                              fraud in grand league

                              Address: 3/32 Vaniyam Badiyan Kottai, Maravai Post, Dharmapuri, Tamil Nadu, 635205

                              In dream 11 grand league they provided pdf file for all matches after 20 min of every match started. But end of the match while checking in pdf first more then 10 not found in the list. So fraud is happening every match grand league. I checked more matches and i have an evidence. They are changing the team in between match playing. Yesterday (06/04/2019) also fraud happaing on between match playing. Why i am said in mivs srh azlleri joseph...
                              +3 photos
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                              B
                              biswajitpradhanpinku1996
                              from Mumbai, Maharashtra
                              Apr 7, 2019
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                              Hello sir i am biswajit pradhan
                              I have played two contest in dream 11 in a nba match, and won 10000 rupees and i have tried to withdraw money from my dream 11 account but it failed why i can't understand, sir please help me
                              Biswajit pradhan
                              [protected]@gmail.com
                              Transaction id-uw2019040603264827945456
                              +1 photos
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                                A
                                Aru@123
                                from Narwana, Haryana
                                Apr 7, 2019
                                Resolved
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                                Resolved

                                Address: VPO SAMLOTI TEH. NAGROTA BAGWAN, VPO SAMLOTI TEH. NAGROTA BAGWAN, 176056

                                I mistakely submitted wrong email id which is not available. And in the helpdesk no solution is found regarding this problem. Those email which are wrongly submitted have no account on this email. Please check this problem and help for changing this incorrect email id. Otherwise i don't verify our account with this wrong email id. Please check this and solve this problem i am very thankful to you.
                                May 14, 2019
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 09, 2019
                                Dream11 Fantasy Customer Care's response                                 Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured; our team will look into it and assist accordingly.
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