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Dream11 Fantasy Complaints & Reviews

dream11.com
2.4
Updated: Apr 19, 2025
Complaints 2772
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1528
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Dream11 Fantasy reviews & complaints page 76

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D
debjoti panja
from Kolkata, West Bengal
Mar 25, 2019
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Address: 72/8 ASHOKEPALLY, P. O- ASHOKENAGAR, P. S- ASHOKENAGAR, DIST. - 24 PARGANAS (N), PIN-743222, Ashoknagar, Madhya Pradesh, 743222

Sir please tell me when I put my mobile no for verification 'send otp' does not work... My dream 11 account balance is 0. But I want to link my bank account... Problem occurred when I goes to verify my mobile no... Send OTP button does not work... Continue I press on it but not work... Looks like inactive

Id name : ASKP XI
EMAIL ID: [protected]@gmail.com
Phone no [protected]
+1 photos
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    P
    pradip1990
    from Gurgaon, Haryana
    Mar 25, 2019
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    How do i change my email id?
    My email address is [protected]@gmail.com
    But by mistake at the time of signup i wrote [protected]@gmail.com
    So now i am unable to verify my email id in dream11 account. Though my mobile number is verified. Now what should i do to change my this unverified wrongly inputted email id, so that i can withdraw my winnings.
    Dream11 Fantasy customer support has been notified about the posted complaint.
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      A
      Amit chincholikar
      from Pune, Maharashtra
      Mar 25, 2019
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      app it is showing "network error"

      Address: Hudkeshwar nagpur, Nagpur, Maharashtra

      When iam trying to login in my app it is showing "network error".
      I have deleted it and installed the new version then also it is not ok
      Ihave backup my phone twice but then also it is not working properly.
      From atleast15 days iam not able to use my dream11 account due to this problem.
      Please sortout my problem fast.
      Whenever i try to login or open my app it comes with a popup "network error"....
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      N
      Nirav5677
      from Mumbai, Maharashtra
      Mar 25, 2019
      Resolved
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      Resolved

      Address: 400086

      I had deposited 222 rs in dream11 account on 23 mar 2019 and got 222 rs as cashback as per the offer. But tday all of sudden enitre amount with cashback has gone i cant even see transaction details on thier app.
      There is no mail communication from them on this and nor they are reverting on any mails.
      I want my money back

      Email id [protected]@gmail.com
      Mar 26, 2019
      Complaint marked as Resolved 
      S
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Mar 26, 2019
      Dream11 Fantasy Customer Care's response       Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.
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        J
        jenish [email protected]
        from Surat, Gujarat
        Mar 25, 2019
        Resolved
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        Resolved

        Address: 396445
        Website: Dream x1

        Dear team,

        I have deposited 1000 rs yesterday at around 4.30 but it is still not reflecting and the same amount has been deducted from my bank account at the same time and now a days after the updation of the app it is happening quiet frequently so please look into it.

        Please check these issue and resolved it as soon as possible

        Thanking you,
        Jenish shah
        Apr 26, 2019
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Mar 26, 2019
        Dream11 Fantasy Customer Care's response         Hey, we'd like to get your query addressed in detail. Please contact us from http://bit.ly/D11-Deposit and we'll be happy to assist you.
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          S
          SATHISH KARUNANITHI
          Mar 25, 2019
          Resolved
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          Resolved

          Website: Dream11

          Two days before, i tried to add rs222 to my dream 11account, through my sbi account, instantly got deducted by rs 222 but the dream 11 app showed as payment failed.. I waited for 2 days for the money to be added to dream11 or bank, but no information. Please look into my issue n credit my dream 11 account by rs 222 as these are already deducted from my bank account.
          With hope,
          Sathish
          Email:[protected]@gmail.com
          Apr 29, 2019
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Mar 26, 2019
          Dream11 Fantasy Customer Care's response           Hey, we'd like to get your query addressed in detail. Please contact us from http://bit.ly/D11-Deposit and we'll be happy to assist you.
          Mar 26, 2019
          Updated by SATHISH KARUNANITHI           Issue resolved...
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            N
            Nikithshetty10
            from Bengaluru, Karnataka
            Mar 24, 2019
            Resolved
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            Resolved

            Hello!
            Today a short while ago, i tried to add rs 62 to my dream 11 account to enter a contest of rs 31 but after entering my otp, my hdfc account instantly got deducted by rs 62 but the dream 11 app showed as payment failed.. Please look into my issue n credit my dream 11 account by rs 62 as these are already deducted from my bank account
            With hope,
            Nikith. Shetty
            Email:[protected]@gmail.com
            May 25, 2019
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2019
            Dream11 Fantasy Customer Care's response             Hey, we'd like to get your query addressed. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom. We'll be happy to assist you.
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              P
              Papan Rudra
              from Kolkata, West Bengal
              Mar 24, 2019
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              Address: Kolkata, West Bengal

              I paid rs-59 for mi vs dc match. The money was deducted from my account but still didn't join the contest. I have prove. Refund my money. If it was technical defect then try to fixed it. And it's your responsibility to give a secure transaction or otherwise it will be a question on your loyality. Don't be my ex.
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                R
                Ridhampatel
                from Ahmedabad, Gujarat
                Mar 24, 2019
                Resolved
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                Resolved

                Address: Mehsana, Gujarat, 384002

                Dream 11 deducted 34 rupees from my account for a contest but it didn’t join in any contest. After that i tried to join another contest which also deducted 6 rupees but still i couldn’t join. I have lost 40 rupees for no use. Please help
                I tried to join mi vs dc contest but it deducted my 34 rupees and failed.in the transaction history it is not reflecting too. After that i tried to join other contest also but failed. I have lost 40 rupees in this process and not reflecting any of it in my wallet of dream11. Can you please send it back to me?
                +1 photos
                May 26, 2019
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Apr 24, 2019
                Dream11 Fantasy Customer Care's response                 Hey, we'd like to get your query addressed. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom. We'll be happy to assist you.
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                  R
                  RajeshBairagi
                  Mar 24, 2019
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                  ashton_11 and dream 11 predictions telegram group & channel is frauds

                  Address: Delhi, New Delhi, Delhi, 110001

                  Please do not pay this mother fu* guys this is very very sister fu* guy why am i saying this is no.1 chester on telegram he will say-
                  " *i provide you prime team in 1000 rupees only and i assure you i will cover your prime fee in your first match 💯%...

                  This type message running on her telegram and he make and generate some fake screen shot to gain subscribers for prime but he is totally fake guys don't trust them...
                  +2 photos
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                  H
                  hardiksinh chudasama
                  Mar 23, 2019
                  Resolved
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                  Resolved

                  Address: Gandhinagar, Gujarat, 382010

                  Hello sir,

                  we all know customer satisfaction is most important to any company. I joined 2 match contest one of 150rs and second is 19Rs. Amount debited by dream 11 but contest not joined. So please refund my payment i have proof of both transaction if you want then i will provide you.
                  I hope you will understand my complaint and refund my amount. which is i pay to dream 11 but can't joined.

                  Thanks and regard
                  Your customer
                  Apr 26, 2019
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 24, 2019
                  Dream11 Fantasy Customer Care's response                   Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.
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                    S
                    Shreyas aila
                    from Hyderabad, Telangana
                    Mar 23, 2019
                    Resolved
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                    Address: hyderabad, 500012

                    Am not able to withdraw my money from dream 11 as it is showing that YOU CANNOT WITHDRAW MONEY FROM THIS APP DUE TO GOOGLE POLICY ……….what is this ??? I need solution for this then there is no use of playing dream 11 when we are not getting our winning money ????? please give a solution for this
                    Apr 28, 2019
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2019
                    Dream11 Fantasy Customer Care's response                     Hey, As per Google Play Store’s policies, withdrawal services are not available on this version of the app. Simply head to Dream11's website if you wish to withdraw your winnings. You can also write to us from http://bit.ly/D11-ServiceRequest for further assistance.
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                      D
                      Deepakanjali
                      from Delhi, Delhi
                      Mar 23, 2019
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                      Heloo i am using dream11 app from sometimes. I have added amount of rs 876 yesterday 22 march 2019. Deducted from my bank but not added my dream11 account. Kindly refund back my money. My dream11 d is Gujrat loins467SZ. Please look into this matter and refund back my money. I hope my query is resolved soon as i have been regular user of dream11.
                      +1 photos
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                        A
                        Amish7878
                        from Surat, Gujarat
                        Mar 23, 2019
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                        Address: 380001

                        As I opened the verification link for email ID, it puts me to the app but email ID still not verified. Due to this I am unable to add my bank details and withdraw the amount. I am trying to verify the same from the last fhree days. I suggest you to add customer help number so we can reach to you. Other options are not available to contact you so I preferred this option.
                        Please resolve the problem as soon as possible.
                        Thank you
                        Apr 25, 2019
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 23, 2019
                        Dream11 Fantasy Customer Care's response                         Hey, we'll surely get your query addressed. Kindly write to us from http://bit.ly/D11-ServiceRequest and our team will assist you further.
                        View replies
                        As I opened the verification link for email ID, it puts me to the app but email ID still not verified. Due to this I am unable to add my bank details and withdraw the amount. I am trying to verify the same from the last fhree days. I suggest you to add customer help number so we can reach to you. Other options are not available to contact you so I preferred this option.
                        Please resolve the problem as soon as possible.
                        Thank you
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                          A
                          AryanB
                          from Mumbai, Maharashtra
                          Mar 23, 2019
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                          Resolved

                          Address: 101,Pushp Meet Building, Dahanukarwadi, Kandivali West, Next to BOB , near Datt Mandir, Mumbai City, Maharashtra, 400067

                          Whenever I try to select verify to withdraw winnings options the app stops. Why is this happening ? I need the money urgently. Is this cheating ? I am very disappointed with this. We are guaranteed to get withdraw money whenever we want the money. It is happening from yesterday. Please look forward to it and take the necessary steps As soon as possible.
                          I am hoping this issue would get resolved by tomorrow otherwise I would have to take action against this app
                          Apr 25, 2019
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 24, 2019
                          Dream11 Fantasy Customer Care's response                           Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.
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                            S
                            Shubham@Kohli
                            Mar 22, 2019
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                            Resolved

                            I deposited exactly 9999 rs on 21st march @7:43 pm in my dream11 account however no promotional pass has been received as of now.
                            It has been more than 48 hrs since the deposit has been made and as per the norms of the scheme the pass should have been provided by now.
                            However the pass has not been shared.
                            This has been a norm since long & moreover the customer support for dream11 is pathetic.
                            Need immediate solution for this.
                            Apr 23, 2019
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2019
                            Dream11 Fantasy Customer Care's response                             Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.
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                              D
                              Deepdown
                              Mar 22, 2019
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                              Resolved

                              I accidentally uninstalled my dream11 application.. I installed the application agin. Now when i am trying to login again it says email is associated with other account... How can i now login again..? Please help as i have joined few contest. I have tried to logout from their complaint section but nothing happened at all.. I also cannot make new account because my details are already there
                              Apr 24, 2019
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 24, 2019
                              Dream11 Fantasy Customer Care's response                               Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.
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                                S
                                SURAJ TONDE
                                from Manchar, Maharashtra
                                Mar 21, 2019
                                Resolved
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                                Resolved

                                Date of incident - 19 march 2019.
                                Match - sri lanka vs south afrika
                                Prize pool - rs. 50, 00, 000
                                No of winners - 1, 00, 000
                                Entry fee - rs. 33

                                I was joined one contest on dream11 for sri lanka vs south afrika 1st t20 match played on 19th march 2019. My rank was 99873 in that contest. As per contest winning for 99873 rank was rs. 33. But dream11 credited to my account only rs. 8.59.

                                I also wrote email to helpdesk of company but didn't reply.

                                Thanks,
                                Suraj tonde
                                [protected]
                                E-mail - [protected]@gmail.com
                                +3 photos
                                Apr 24, 2019
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 23, 2019
                                Dream11 Fantasy Customer Care's response                                 Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured; our team will look into it and assist accordingly.
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                                  C
                                  Chay7
                                  from Duliagaon, Assam
                                  Mar 20, 2019
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                                  Ethane Bosch didn't had wickets but he got 38 points how??? Pls rectify it.. Sports guru app is showing wrong wicket counting may this is affecting dream11. Hope issue will be rectified Ethane Bosch didn't had wickets but he got 38 points how??? Pls rectify it.. Sports guru app is showing wrong wicket counting may this is affecting dream11. Hope issue will be rectified
                                  +1 photos
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                  Sir my dream11 account is is [protected]@gmail.com.sir 19/03/2019 I will withraw amount 218 but not withraw my acount full money has been blocked and fair play violation detected sir.i will play dream 11 sincerly 2 years sir please give money refunt my money.I will not try fairplay sir.trust me refunt my money.

                                  points issue - Comment #3383612 - Image #0
                                  points issue - Comment #3383612 - Image #1
                                  points issue - Comment #3383612 - Image #2
                                  Reply
                                  My dream 11 account is suspended. I follow all terms and conditions next time. Please sir make my dream 11 account in activate. thanks
                                  Reply
                                  Sir today match I chose the rishabh pant player and other person also chose rishabh pant player my dream 11 account rishab pant points 55 but other person show 111 point how it is possible please resolve this

                                  points issue - Comment #3385870 - Image #0
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                                    M
                                    Mersal Umar
                                    from Salem, Tamil Nadu
                                    Mar 20, 2019
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                                    Address: Karaikal, Puducherry, 609602

                                    When iam trying to login in my app it is showing "network error".
                                    I have deleted it and installed the new version then also it is not ok
                                    Ihave backup my phone twice but then also it is not working properly.
                                    From atleast15 days iam not able to use my dream11 account due to this problem.
                                    Please sortout my problem fast.
                                    Whenever i try to login or open my app it comes with a popup "network error".
                                    +2 photos
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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