My registered mail i'd is sree. [protected]@rediffmail.com and while withdrawing the winning amount to my bank account, it was rejected saying that i have violated the rule while creating multiple accounts by referring, now the matter is each of the person i referred, they have personal phone number, mail i'd, pan card, bank account, so how can i create multiple accounts in their name? Its the company policy to refer and earn bonus so i did that. Where is the violation of rule, how can the company capture the amount, its nothing but cheating.
Please take action to resolve the matter.
Apr 15, 2019
Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Dream11 Fantasy Customer Care's response Hey, money gets deducted whenever a FairPlay violation is detected in an account. We request you to ensure that you do not violate the FairPlay policy as any amount captured is permanent. To know more, click here: http://bit.ly/D11-Fairplay
Mar 13, 2019
Updated by avik50 Lete know, it's dream11's policy to refer and earn, so if I refer others and earn, then how can it violate the rule? Now whenever I try to withdraw the amount and if it is said that violation of rule has been taken place, it's nothing just cheating people.
Mar 13, 2019
Updated by avik50 How can I be sure, if I withdraw an amount, it will reach my account and not "captured" giving some lame reason??
Due to this I face grastic drop in ranking.please update it as soon as possible.