Dream11 Fantasy Complaints & Reviews

Address: Kamnath road Junagadh, Junagadh, Gujarat, 362001

Dream11 team
you are talking to much about fair playing i just want a small request then why people cant keep there own profile picture in your account you are giving so much different avator then you have to give people to keep there own photo also it did not make any difference in your app then let people can see the profile picture of winners also but its not possible for you bcoz then you cant add your own team naa...
if really your are follow fair play then you must give people to keep there own pic in profile.

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Hi sir, i am a registered member of your app, i was not frequently using the app unless there are existing leagues. Recently i got a mail saying that i been subjected to some fair violation and upgrade the app to release your amount.

As mentioned, i upgraded the app on login shows network error and not able to login.

I just wanted to know for what fair violation my account has been blocked...?

Dream11 Fantasy customer support has been notified about the posted complaint.

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R

Robin Harshana

Mar 20, 2019

Plesase stop calls and messages to my no. -[protected]
i am getting messages like win bonus on real fantasy games ipl etc.
i got these messages 4, 5 times in a day by different numbers please solve my problem...

network error in app on upgrading - Comment #3382438 - Image #0

network error in app on upgrading - Comment #3382438 - Image #1

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I would like to know on what basis dream 11 team have laid allegation on me to have multiple accounts and blocking my hard earned money for transfer.i don t have any multiple accounts. I have earlie conveyed the same to dream 11 helpdesk but they gave not response.i want to file complaint the same to the against dream 11 for suspending my transfer of money and in return you have blocked an amount of RS.175₹ . dream 11 tem are highly unprofessional and non cooperative.The account they have suspended is my wife dream 11 account and not my multiple accounts and you have blocked this account in the next of violation which has ₹250/- ..I was deeply hurt by this unprofessional approach of dream 11 team . I am feeling bad in having associated with such crude approach of dream11

Dream11 Fantasy customer support has been notified about the posted complaint.

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B

Bharat gouda

Mar 20, 2019

My refund request transaction is being processed
and the money should reflect in your account within 5-7 business days. ((But 10 days ago my money not credited to account))

Transaction ID: DD2019030721513714958892
Refund Amount 575.
reference id: [protected] .

suspension of my wife dream 11 account and blocking my winnings - Comment #3382253 - Image #0

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Address: at bahal, Jalgaon, Maharashtra, 424106

I was 11 march to withdrawal request 202 rs but still date to credite 15 march not credited my account why the reason to not creadited. What time to creadited account and next not credit my deposite will not credited withdrawal. Some kind game are so not do work well to not sattisfide to me and game rulls follow i always play every contest and much deposited but which rong the withdrawal not credit my bank account

Apr 19, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from http://bit.ly/D11-Withdrawal and our team will assist you further.

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Address: 560037

March 18 the odi match between uae and usa is not scheduled anywhere. But dream 11 have
Shown there is a match in app and taken entries. The scores were not updated for atleast one hour after the match started. Now showing some random scores and trying to cheat. We cannot get to know the proof anywhere that the match is happening. Refund my money this not fair. Or please send us the proof for official scorecard of the match since it's a icc approved tournament between uae and usa. Or else it's cheating. I will make this big issue for sure. Refund my money 575 rupees

+2 photos

May 23, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Dream11 Fantasy Customer Care's response Hey, please write to us from http://bit.ly/D11-ServiceRequest so our team can help you

Verified Support

Apr 17, 2019

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom. We'll be happy to assist you.

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J

Jenil Nagda

from Pune, Maharashtra

Mar 20, 2019

I have logged out from my dream11 app, but it is showing that your email is associated with another account.

match not scheduled but dream 11 app is showing and cheating - Comment #3382482 - Image #0

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Dear dream11 team,

Australia between india t20 match 24 february, i have two contents join 199 and 59 both contents rank to good but amount not received till date.

Kindly do the needful.

Name - mukesh kumar singh
Email - singh. [protected]@gmail.com
Id-singh74191er

Thanks
Mukesh singh

+1 photos

Apr 20, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

Dream11 Fantasy Customer Care's response Hey Mukesh, winnings are credited to your Dream11 account within 30 minutes of the winner declaration of any match for all eligible winners. Check 'My Account' section for winning details. If it is taking longer than that, write to us from http://bit.ly/D11-Winnings_Not_Received

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Sir,
My dream11 account has been suspended. Please activate my dream11 account...
I won't repeat this mistake again and if i do please suspend my account permanently... I want to play dream11.
I enjoyed playing dream11.
It's a superb fantasy game.

My gmail is "[protected]@gmail.com"

Thanking you

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Address: 560035

Dream 11 is being used to hack the paytm account for others and transfer the amount from others paytm to the dream 11 game account and then to own bank account.
Someone did fraud transaction and withdrawn the entire amount from my paytm account. This is a fraud transaction.

Transaction Details :
Dream11 com Order #DD2019031515082667650859

Request you to block the payment and revert back the amount to my account..

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Hello sir la, i'm kumaran, i am playing dream 11 game.in one contest they had cheated me, by putting my account in wrong contest entries. I was entried for 21 rupees contest but they took it as for rupees 299 contest without my permission. Please refund my amount as soon as possible already registered complaint about this. But they didn't care about my complaint. So please refund.

Apr 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from http://bit.ly/D11-ServiceRequest and our team will assist you further.

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T

Taling

from Bilasipara, Assam

Mar 14, 2019

All documents accepted .only bank account is under review please help me. Its my axis e passbook.

I'm complaining about wrong contest entry - Comment #3376064 - Image #0

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ItsVibhu

Mar 15, 2019

I added 555rs in dream11 account but it is not deposited till now, the money is debited from bank account

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Hello i am using dream11 app from sometime. I have added amounts of rs 131 and rs 190 today on 13th march 2019. Both the times money was deducted from my bank but not added to my dream11 account. Kindly refund back my money. My dream11 d is invincible2988. Please look into this matter and refund back my money. I hope my query is resolved soon as i have been regular user of dream11.

Apr 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Dream11 Fantasy Customer Care's response Hey, please write to us from http://bit.ly/D11-Deposit so our team can help you.

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K

Kunal1209

Mar 15, 2019

Dream 11 looks very biased and full of technical snags today i was
Unable to join SA vs Srilanka contest because of technical Snag today
03/03/2019

this is a oppurtunity loss for me

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Address: East Godavari, Andhra Pradesh, 502032

Iam unable to join the paid contest it is just loading and going off. Some free contests iam able to join, can u please advise
My email is gokul. [protected]@gmail.com

I have added the amount in my wallet, so can u please suggest and advise me on how to join the contest and may i also what are c, m, s tags showing up so that it will be helpful for me to understand

May 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Dream11 Fantasy Customer Care's response Hey Gokul, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.

Verified Support

Apr 12, 2019

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.

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A

[email protected]

from Delhi, Delhi

Mar 15, 2019

By the new policy of dream 11 that the team can be submit after the toss and before the official time of match starts. But after toss the app was still showing busy surver that's why I lost my Rs 200

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Address: 34|348, Trilokpuri, New Delhi, Delhi, 110091

Dear sir,

Now you can review my account.
I don't make any mistake. Now i don't misuse my referral code. Please remove fair play violation to my account. Iam widraw some money it will be cut to fair play violation is credit to my account i am playing dream 11 for long time i don't make any mistake sir please solve my problem iam not creat multiple account to my device please review my account sir please.
Please sir.
Thank you.

Dream11 Fantasy customer support has been notified about the posted complaint.

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J

jay choudharyhh

Mar 14, 2019

I invited friends . I received cash bonus. But I can't use it. How can I use it?? It shows in earned section but not in balance or cash bonus sections.

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M

Mobashir Ansari

Mar 15, 2019

There was continuous issue in Dream11 so I was not able to edit the team South Africa Vs Sri Lanka before the deadline.
As a result I was not able to edit the team hence my one player is not playing.
The match date is 3rd March 2019. My ID is Team Mobashir.
Awaiting immediate response.

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Address: Thane, Maharashtra, 400605

Hello team,
As i have sent many mail to unblock my cash bonus, you guys didn’t have done any initiative for the same. If you can check my account history in your database you will not find any fair play violation still you guys have blocked my cash bonus without any sense. Its been a more than one year i am following up for the same. If you have proper statement about fair play violation please let me know the reason with proofs. Its not make sense if i am active user of yours only with a one account how can you block my cash bonus. For account details please refer my id [protected]@gmail.com and resolve it asap

Apr 13, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Dream11 Fantasy Customer Care's response Hey Sandip, please share the query number which you had received after raising a request from our helpdesk. Post that, our team will look into it and assist accordingly.

Mar 17, 2019

Updated by Sandip Bait Can tell me where to find the query number?

Mar 17, 2019

Updated by Sandip Bait Can you tell me where to find the query number?

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D

Dhanaseshu Ballipakula

Mar 14, 2019

I am verifying correctly my details on dream11 but so many times it was failed on withdraw time so please delete myour account

Reply

Dhanaseshu Ballipakula's reply, Mar 8, 2019

I would like to delete my dream 11 account permanently

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My registered mail i'd is sree. [protected]@rediffmail.com and while withdrawing the winning amount to my bank account, it was rejected saying that i have violated the rule while creating multiple accounts by referring, now the matter is each of the person i referred, they have personal phone number, mail i'd, pan card, bank account, so how can i create multiple accounts in their name? Its the company policy to refer and earn bonus so i did that. Where is the violation of rule, how can the company capture the amount, its nothing but cheating.
Please take action to resolve the matter.

Apr 15, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Dream11 Fantasy Customer Care's response Hey, money gets deducted whenever a FairPlay violation is detected in an account. We request you to ensure that you do not violate the FairPlay policy as any amount captured is permanent. To know more, click here: http://bit.ly/D11-Fairplay

Mar 13, 2019

Updated by avik50 Lete know, it's dream11's policy to refer and earn, so if I refer others and earn, then how can it violate the rule? Now whenever I try to withdraw the amount and if it is said that violation of rule has been taken place, it's nothing just cheating people.

Mar 13, 2019

Updated by avik50 How can I be sure, if I withdraw an amount, it will reach my account and not "captured" giving some lame reason??

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M

mauli9999

Mar 13, 2019

It is a big deception that in the same league the space is shown to the other, but the space of the same league is shown more empty.

creating problem while withdrawing winning amount - Comment #3375060 - Image #0

creating problem while withdrawing winning amount - Comment #3375060 - Image #1

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mauli9999's reply, Mar 8, 2019

solve this issue

mauli9999's reply, Mar 9, 2019

Filling more space than total spots in each league and being misleading is not transparency

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Address: 411033

Hi Team,
I has withdraw 300 rs on 25th feb 2019, they gave last expected date as 4th March but still it didnt credited in my account.
I have already raised request to their helpdesk twice. But still they are not giving any response to request.
They are not giving proper response to mail in time.

I have attached the screenshot of transaction ID.

Regards,
Tanaji Birajdar

+1 photos

Mar 14, 2019

Complaint marked as Resolved

Solved

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Address - 626/3, Samta Nagar , New Sangvi, Pune-411027, Pune, Maharashtra, 411027

My email i'd bhartendra. [protected]@gmail.com

Phone no: [protected]

My request is that, kindly review my match which i played (Syed mushtaq ali trophy league -
Ben vs mah cricket scorecard (T20) - match 124) on dream 11. The match is going on but system shows me match abandoned without any reason. And my entry has been refunded but it's not fair as rules. That match surely i won the match. That's why i want my winning money.

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Jenil08

Mar 13, 2019

I have 385 rupees withdraw process in my bank account but not creadited in my bank account.that time if not creadit in my account and tell you some issues...i have some action against your team management. Please solved my problem and withdraw my money in bank account.

the match is going on but system shows me match abandoned without any reason - Comment #3374887 - Image #0

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Address: Raigad, Maharashtra, 400702

I didnt get righg money of winning . Becoz i have won 50000+10000+1000=61000. But i got only 46000. Why ? Tax 31.2% so i should have get 49000+
So please explain me why did u this .
And why not you show winning amount in leauge that you shows us before .

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Address: 1452, Sector 12, Bokaro, Jharkhand, 827012

Hi, i had joined a contest for ind vs aus match on 8th and 10th march on dream11 app andi won couple of contest. There are maximum 10000, 35000 and 40000winners and my rank was3753, 10340 and 7016. According to the contest i am supposed to get my winning amount whereas it shows 0 and my money is not being given. Worse part is when trying to raise issue to the company, they don’t have an proper way to raise it, no customer care. If clicked...

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Dream 11 displayed an offer on 10 march in their app "deposit exactly rs -555 and get rs -222 cash bonus". Noticing that offer i deposited rs - 555 on that day at around 1.24 p. M. When the offer was still active and displaying on their app.in spite of depositing the amount i did not get the cash bonus as the offer showed. I feel myself cheated. I sought help from the dream 11 helpdesk but got solution. This is completely unprofessional. Now i would like to get my cash bonus as soon as possible.

Dream profile name : akkingstar
Email: [protected]@gmail.com

Apr 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Dream11 Fantasy Customer Care's response Hey, please write to us from http://bit.ly/D11-ServiceRequest so that we can get this checked for you.

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L

Laxman Rao Vuppu

from Vijayawada, Andhra Pradesh

Mar 11, 2019

Last match 3rd one day India vs Australia cricket match I won but amount not credited in my account please check once at your end and give reply.

Laxman Rao Vuppu
[protected]
Email. kamalaxman.yahoo.co.[protected]@gmail.com

dream11 fantasy bonus amount not received - Comment #3373435 - Image #0

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V

viktina

Mar 11, 2019

Hi Team as I had deposits the amount 555 two Times but I had received the bonus amount which is 222 one time only so kindly deposits my remaining 222 in my wallet

dream11 fantasy bonus amount not received - Comment #3373473 - Image #0

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Address: https://www.dream11.com, Mumbai City, Maharashtra

As per my rank in contests for india vs australia match played on 8th march 2019, i won in two contests.
My winnings are shown as ‘0’ and the money has not been credited into my wallet.

It has been two days since this and if it is a bug, should have been resolved by now.

Have attached a screenshot

Need my winnings be credited into my account which has been fraudulently shown as 0....

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Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 77

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network error in app on upgrading

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suspension of my wife dream 11 account and blocking my winnings

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withdrawal not credited

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match not scheduled but dream 11 app is showing and cheating

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winning amount not receive

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my account has been deactivated

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dream11 fantasy frauds through paytm

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I'm complaining about wrong contest entry

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cash not added but deducted from bank.

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unable to join the paid contest

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fair play violation widraw cut

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request to unblock my cash bonus

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creating problem while withdrawing winning amount

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withdraw amount not credited in account

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the match is going on but system shows me match abandoned without any reason

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not get enough amount

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my winning amount is not showing

dream11 fantasy bonus amount not received

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my winnings shown as rs 0 even though I won

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