Dream11 Fantasy Complaints & Reviews

Address: Lucknow, Uttar Pradesh, 226004

Website: dream11.com

I was shown an offer, that if i submitted 444 cash i will get 333 cash bonus, so i submitted 444 rs but i never got bonus, i complained on email to them, they stopped responding, they never gave me my bonus as requested.
This happened on 22-1-19.
I have emailed them multiple times, they stopped responding, please resolve my request by providing me my cash bonus

Feb 25, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

Dream11 Fantasy Customer Care's response Hey, no need to worry! You should have received a query number after raising a request from our helpdesk. Just share that query number with us so our team can assist you accordingly.

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Hi,

This is to inform you regarding my dream11 account "network error" in the app.

On 15th jan 2019 i received a message stating, download new version of dream11. Due to my busy schedule i couldn't download the app.

On 16th jan 2019 i downloaded the latest version, but after inserting my details a message pops up 'something went wrong, please try again later'.

I have deleted the old veraion and downloaded the latest one, still the same problem.

Also dream11 is not responding to my e-mails.

Could you please reply on this!!

Thank you.

+2 photos

Feb 24, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

Dream11 Fantasy Customer Care's response Hey, no need to worry! You should have received a query number after raising a request from our helpdesk. Just share that query number with us so our team can assist you accordingly.

Jan 25, 2019

Updated by Nitesh.S There is still no proper response from Dream11

Jan 27, 2019

Updated by Nitesh.S Today it's been 11 days and my issue still not been resolved.
Consumer Complaint will you please do something on this ?

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N

Nitesh.S

from Bengaluru, Karnataka

Jan 23, 2019

Query number : 1322949

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You have replied to my email thanks for that. But where is my money that you have captured. You can deactivate my friends accounts those who are misused dream11 but you should not do this to me please add my money give me lasaccounts. Take out my friend accounts who have joined recently but u should not take money from me add my money immediately i was waiting for my money from today onwards

Dream11 Fantasy customer support has been notified about the posted complaint.

Jan 23, 2019

Updated by Srinivas vs Take money from their accounts but not with my account add money immediately please

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Ganesh Medidi

from Giddalur, Andhra Pradesh

Jan 24, 2019

Today BPL match sys Vs rgr lamichane is the bowler giving less then 6 economy but your staff doesn't giving economy points to the bowler. it's totally dissapointing to me just because of that I loose my money
YOUR FANTASY APP IS REALLY TRUTHFUL REPLY TO ME AND I NEED RESPONSE FROM YOU

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Address: Mumbai City, Maharashtra, 721629

Website: Dream11

Sir
I earned money through winnings & referred code to friends. From my winnings i requested 200 for withdraw in 20/1/2019 and accepted then but it is cancelled on 22/1/2019 in the name of fairplay violation. I have only one account in dream11. With one account and with one set of credentials how can i play in dream11 with multiple accounts & how did i violates fairplay.. Refund my winnings money..

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: 110010

Respected Sir,
I can't login dream 11 pro account since 12 Jan 2019. Whenever I am login always same problem exits. I tried in another phone same pop ups again appears.
My phone is ok ...following same steps as shown in ur dream 11 site.
Many times phone also formatted then also same problem occurs.

It always shows the pop ups by saying.

SOMETHING WENT WRONG..TRY AFTER SOMETIME

Feb 22, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Jan 21, 2019

Updated by bablu737735 Screen shot of problem...for your information

Verified Support

Jan 22, 2019

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed in detail. Please contact us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and we'll be happy to assist you.

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Chhavi annu

from Muzaffarpur, Bihar

Jan 22, 2019

Sir mera payment bank account me nhi aaya hai. Aur mera balance 260 Rs account se cut gaya hai.

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Chhavi annu's reply, Jan 22, 2019

Sir mera payment bank account me nhi aaya hai aur mera balance 260Rs mere account se cut gaya hai. Please solve kare

N

narenhwagh

from Vadodara, Gujarat

Jan 22, 2019

I'm unable to login my Dream 11 account getting error message that ''Network Error''. My email I'd is narendrawagh.[protected]@rediffmail.com
Please resolve.

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Address: Ramanathapuram, Tamil Nadu, 623409

Website: [email protected]

Help dream 11 team

My name is : najim

Dream 11 team i'm download the app reffer code click to one page open first step. Invite code google search to invite code apply but error error is. Something wrong plz try
Any people invite code apply to this problem so please help me the dream 11 team i'm interested the game and dream 11 so help me
Thank you!!!
By. Najim. Bba, software

Feb 20, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Jan 20, 2019

Updated by najim najim Not open dream 11 invite code error any code apply not open so sollution sir dream 11 team

Verified Support

Jan 20, 2019

Dream11 Fantasy Customer Care's response Hey, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.

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Address: Mumbai City, Maharashtra

I have withdraw my winning amount in my bank account, they mail me that amount will be transfer in account on 16th january, 2019., but they didn't transfer my winning amount in my bank account.
Please find attached image..
I am disappointing with the services of dream11.
Please help me to get my money.
Dream11 team please look on that.. And trasnfer my winning amount in my bank account.

+1 photos

Jan 20, 2019

Complaint marked as Resolved

Sorry For Inconvenience.. My winning amount is transfer in my bank account

Dream11 Fantasy customer support has been notified about the posted complaint.

Jan 19, 2019

Updated by Kaustubhphatak Sorry for Inconvenience... I get my my money in my bank account

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R

Rahul Kashav

from Shimla, Himachal Pradesh

Jan 23, 2019

I am new user and i not get the reward cash bonus Rs 9 and Rs 10 respectively on level up. Please help to credit rewards bonus in my account. Kindly fix the issue and give level bonus that i earned.

Image attached

Kindly fix the issue

doesn't transfer my winning amount in my bank account - Comment #3332510 - Image #0

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Please check my account that u have deducted my 165 rs due to fairplay violation there is no chance of having that part in my account i have never misuse dream11 before and now that all my friends joined using my link there are separated by now so please add my deducted (Winnings) money to my account so please add my money that i earn so carefully suddenly u have deducted my money

Feb 28, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2019

Dream11 Fantasy Customer Care's response Hey, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance. Request your patience meanwhile.

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Address: Mumbai City, Maharashtra, 400013

Website: www.dream11.com

I am not getting verification link in my registered email i'd to verify my email id, not even in spam or other folders to withdraw my winning amount in dream 11 app. I have tried several times but still i did not get any verification link to verify my registered email i'd.

Below is my details:

My team name: aahanc

My registered email i'd : [protected]@himadri.com

Mobile no - [protected]

Request you to help me regarding this issue.

+1 photos

Feb 21, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.

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G

gwcvtc-01

from Ranchi, Jharkhand

Jan 17, 2019

Please refund my amount 200rs deducted i am playing dream 11

kindly request returen this amount
Date 12/01/2019
and Amount 100+100 deducted netbanking account . Please refund my sbi account

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N

najim najim

from Chennai, Tamil Nadu

Jan 21, 2019

Invite code error any code apply to invite code error so help me

email verification - Comment #3329702 - Image #0

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Address: Paschim Medinipur, West Bengal

Hello dream11 thanks for your response. As you say me to login from google and select email id which i have registered with dream11 account. I verify my dream11 account by mail ([protected]@gmail.com) from google. I got 40 cash bonus also. But in "dream11 app, there is still showing - verify you email". Now what can i do? Thats why i am unable to add my bank account. Please solve this problem. Thank you....

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Address: 401107

Chaha jitne aachi team banalo koi fayda nahi bankaro lotna logo ko aap log. Duck pa out howa tho bhi - point nahi detaa ho peter siddle 2 ball gon tho bhi koi - point nahi ban. Karo logo ko lutana pls kuch miltaa tho nahi kahli paisa lot raha hai aaplog aapne walo ko. Dadoo sara paisa mara saraa kiladi na aacha performance diya tho bhi koi fayda nahi huwa. Pls stop this fake aap

+2 photos

Feb 15, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

Dream11 Fantasy Customer Care's response Hey, we wish to inform you that according to the fantasy points system there are no negative points if a bowler gets out on zero runs. To know more about the fantasy points system, click here: https://www.dream11.com/tf/cricket/point-system
Rest assured, there'll never be any scope of foul play on our platform.

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S

Sanju0512

from Mumbai, Maharashtra

Jan 19, 2019

Hi friend dream11 faltu aap hai paisa barbad hai kitna bhi achi team banao harna hi hai last 2 minut pahele 2000left pendinding and mai all player playpending inlog ki khud team bech mai bana ke 1st prize 2nd prize 3rd prize dikhte hai aisa kar ke kitna paisa kamate hai bad and 3rd class app hai 50rs pay karo 3lacs user 1plan kitna kamte hai mera kahna hai mat khelo paisa barbad hai 3rd class app

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Address: Ghaziabad, Uttar Pradesh, 201012

Website: www.dream11fantasy.com

Dear team dream11,
I am suffering from email verification m trying since last 10 days but always showing error just tell me how to verify my email.
I want to withdraw my winning amount.

Please help me team 11 to verify my email and i can withdraw my winning.

Registered mobile no : [protected]
Registered email : [protected]@gmail.com

+1 photos

Feb 15, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

Dream11 Fantasy Customer Care's response Hey, don't worry! We'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.

Jan 16, 2019

Updated by Neelkamal004 Again same problem have sent you a email. And there is no response from team dream11. Really I am suffering from this please help me to withdraw my amount. Always showing error when I clicked on verify now. Please help me as soon as possible.

Jan 16, 2019

Updated by Neelkamal004 Please help me I want to withdraw my winning as have a lost of amount. I want to withdraw my remaining please help me and verify my email as soon as possible.
Dear team dream11,
I want to verify my email but always shows error as I shown in image.

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Address: 332027

Website: google

Sir... Pl rectify the dream11 observation... My gmail id is [protected]@gmail.com... And my mobile number is [protected]... Pl resolve immediately... Any query please informed shortly in my mobile number... I m already registered...in dream 11... As of now... My account has not open... Last few months

Feb 16, 2019

Complaint marked as Resolved

Verified Support

Jan 16, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.

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S

Selvakumar muthusamy

from Pune, Maharashtra

Jan 17, 2019

I have got an notification like if i deposit exactly i will get an cash back of 1500. But the cash back is not credited for me. Could you please check and help me to deposit the cash back for me.
My mobile number : [protected]

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Address: Ghaziabad, Uttar Pradesh, 201012

Website: www.dream11.com

Dear team dream11,
I am suffering from verification to withdraw my winning amount. I have tried slots of time but showing error always please help me out

My registered mobile no: [protected]
Registered email : [protected]@gmail.com
Please help me

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Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Paschim Medinipur, West Bengal

Hello dream11, i verify my phone no, pan card submitted also, but email id is not verified. And dream 11 not sending me the verification link on my email address which i registered with dream11. My email address is - [protected]@gmail.com please send me the email verification link on my mail id, so i can withdraw my money. Please don't cheat. I tried 500 times and try to contact with u by twitter, mail. But u never response. Don't cheat with...

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Address: Mumbai City, Maharashtra

Website: www.dream11.com

I saw an offer on dream in which it was mentioned as cash bonus of 4444 on addition of 5555 before 11:59pm on 13th jan. The amount was successfully added by me. But the bonus was not credited by dream 11 as later they seemed to have changed the offer. But i deposited the amount within that time period. So it is requested to add the cash bonus as per the offer. I also sent a mail regarding this to dream 11 but they are not responding to the mail. The account details are as below: roshan. [protected]@gmail.com

I have screenshot of the offer as a proof.

Regards,
Roshan kumar

+2 photos

Feb 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Dream11 Fantasy Customer Care's response Hey, no need to worry! You should have received a query number after raising a request from our helpdesk. Just share that query number with us so our team can assist you accordingly.

Jan 14, 2019

Updated by Roshanrk123 ref:_00D6F1dBol._5006F229D5j:ref

Jan 14, 2019

Updated by Roshanrk123 1301554

Verified Support

Feb 15, 2019

Dream11 Fantasy Customer Care's response Hey, thanks for sharing your query number. We've highlighted the same to our concerned team. Be assured; they will reach out to you soon.

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Address: Kannur, Kerala, 670643

There was an offer for cash bonus of 4444 on addition of 5555. The amount was successfully added by me. But the bonus was not credited by dream 11 as later they seemed to have changed the offer. But i had added the amount within that time period only for which the offer was visible. So it is requested to add the cash bonus as per the offer. The account details are as below:[protected]@gmail.com

Screenshot of offer indication with time & transaction details with time also available for reference if needed.

Contact: [protected]
Regards,
Lijith tk

Feb 17, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.

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Dream 11 displayed an offer on 11 january in their app "deposit exactly rs -5555 and get rs -4444 cash bonus". Noticing that offer i deposited rs - 5555 on that day at around 10: 30 p. M. When the offer was still active and displaying on their app.in spite of depositing the amount i did not get the cash bonus as the offer showed. I feel myself cheated. I sought help from the dream 11 helpdesk but got solution. This is completely unprofessional. Now i would like to get my cash bonus as soon as possible.

+2 photos

Dream11 Fantasy customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by Saurav Karmakar25 My Dream 11 profile name - saukkk and
E mail [protected]@gmail.com

With regards
Saurav Karmakar

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Pnkamal0004

from Noida, Uttar Pradesh

Jan 14, 2019

I got cash bonus offer (from dream11deposit 5555 and get 4444 cash bonus) and I have submitted 5555 rs on 12 jan but did not (received) got cash bonus till now.

Please help
My registered mobile no. [protected]
Email id : [protected]@gmail.com

bonus amount not received - Comment #3323614 - Image #0

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There was an offer for cash bonus of 4444 on addition of 5555. The amount was successfully added by me. But the bonus was not credited by dream 11 as later they seemed to have changed the offer. But i had added the amount within that time period only for which the offer was visible. So it is requested to add the cash bonus as per the offer. The account details are as below:
Email: [protected]@gmail.com

Regards,
Nitish

Feb 17, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2019

Dream11 Fantasy Customer Care's response Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.

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A

Ankush Gurditta

from Noida, Uttar Pradesh

Jan 14, 2019

Hellowww sir today women bbl match stw bhw player name j barsby not throw bowling but you are -3 points..it's too wrong only 3 points I loss 4000 rupess plz correct as soon as possible..., ..., ...

bonus amount not credited - Comment #3323626 - Image #0

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A

Akku1

from Khurai, Madhya Pradesh

Jan 14, 2019

I got free entry in Australia vs India first ODI in dream 11 but not able to claim it's like a cheating by dream 11

bonus amount not credited - Comment #3323685 - Image #0

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I have deposited rs - 5555 on 11january 2019 at around 10: 30 p. M. But i have not received rs-4444 cash bonus yet. I have sought help from the dream11 help desk but got no response.
This is not what i really expect from a reputed fantasy gaming platform. This is really unprofessional.
I would like to get the said bonus amount from the company as soon as possible.

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Dream11 Fantasy customer support has been notified about the posted complaint.

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 81

deposit bonus

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no response from dream11

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add my money that u have deducted

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money deducted in the name of fairplay violation

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log-in problem

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account open to invite code error any code write error

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doesn't transfer my winning amount in my bank account

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fairplay violation to have my money back

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email verification

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email id verification problem

lotaa ho kya logoko

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regarding email verification to withdraw my amount

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non functioning of dream11

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my email verification decline.

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email verification problem

didn't get cash bonus

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bonus of rs 4444 not credited

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bonus amount not received

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bonus amount not credited

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ref:_00d6f1dbol._5006f228sfl (cash bonus)

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