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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 82

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S
Saurav Karmakar25
from Haldia, West Bengal
Jan 12, 2019
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I have deposited rs - 5555 on 11january 2019 at around 10: 30 p. M. But i have not received rs-4444 cash bonus yet. I have sought help from the dream11 help desk but got no response.
This is not what i really expect from a reputed fantasy gaming platform. This is really unprofessional.
I would like to get the said bonus amount from the company as soon as possible.
Dream11 Fantasy customer support has been notified about the posted complaint.
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    R
    Rajkamal Pathak
    from Visakhapatnam, Andhra Pradesh
    Jan 12, 2019
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh, 530005
    Website: Dream 11

    *yesterday on 11 jan 18 i got a offer of deposit 5555 and get 4444 cash bonus
    * so i have deposited amount 5555 rs money still cash bonus not received. And on 12 jan some different offer is showing.
    * i have two or more screen shot of this offer which was showed in evening when i opened my dream 11 account.

    Screen shot of that offer is attached.

    Kindly help.
    Feb 13, 2019
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Jan 13, 2019
    Dream11 Fantasy Customer Care's response
    Hey, don't worry! The cash bonus will be credited by 14th Jan 2019, 6 PM. Request your patience meanwhile.
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      A
      Avik Bhattacharya
      from Kolkata, West Bengal
      Jan 12, 2019
      Resolved
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      Resolved

      Dream11 posted one offer on their app banner today at around 11 p. M regarding cash bonus of 4444/- on successful deposit of 5555/-
      I deposited the cash @11:12:14 p. M but no cash bonus has been credited..
      This is very unprofessional and bad experience.. Please resolve this or else strict action should be taken for them.

      Profile i'd: [protected]@gmail.com
      Feb 12, 2019
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Jan 12, 2019
      Dream11 Fantasy Customer Care's response
      Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.
      The same issue is there with me also
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        S
        SachinGavai
        from Mumbai, Maharashtra
        Jan 11, 2019
        Resolved
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        Resolved

        Address: Jalgaon, Maharashtra, 425001

        Ek satta h... Jitni b grand league hoti h sb match k bich me chnges hote h... Agr 1crore league h to 1st 2nd 3rd rank vali team unki khud ki hoti h joki match k bich me bnate h... Baki sbko chota price milta h...[protected] tk... Is se sbko lgta h nxt tym 1 rank ajayga but vo kbi nhi aygaa,... Sbse jyada earning dream11 ki grand leauge se hoti h unko or sb bda amount win krne k chakkr me usi ko khelte h...
        Feb 12, 2019
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2019
        Dream11 Fantasy Customer Care's response
        Hey, Dream11 is a game of skills and research. Hence, winnings are not based on their level. Users who have done their research and used their skills to make better teams will move up the ranks in the contest and win BIG! Be assured, Dream11 employees aren't allowed to play paid contest and there is no way teams can be edited or added post the deadline. You can always use the competitor tracker to analyze teams for all participants. Moreover, Transparency and Trust are our core values and there is no scope of any foul play on our platform.
        It's simply fraud...

        Point 1

        You will notice maximum winning amount in t20. Why? I will tell you.

        They'll take 20 minutes to give you access to pdf file of all the teams.

        In T20 first 6 overs are really important. So as per first 6 overs, they change the team and then you can download the pdf files.

        If everything is automated, why do they make you wait 20 minutes before you can download the pdf file?

        Point 2

        In every grand league, the top ranking teams will always be exactly as per the match situation. So either the match is fixed or Dream11 is a fraud..

        How can teams made exactly based on the match situation???

        Point 3

        Anytime you visit Dream11 grand league before the match has started, every second teams join. Even at 2-3 in the night. How can this be possible? Obviously they use an auto join software based on permutation & combination of players.

        I'm a lawyer. Will soon be filing a case in the court with all the screen recorded proofs. Bunch of fraudsters they are...
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          I
          indraj karwasra
          from Mahwah, Rajasthan
          Jan 10, 2019
          Resolved
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          Resolved

          Address: Jhunjhunu, Rajasthan, 333041

          Sir/madam
          Mera dreem11 account suspended ho gaya h
          Muje vo active karanna chaahata hu
          Mera dreem11 account date 10/01/2019 ko suspended hua h
          Please sir/ madam active kr dena
          Meri email id [protected]@gmail.com
          Mera dreem11 account mobile number
          [protected]
          Mera dist-jhunjhunu (Rajasthan) h
          Mene try karake dekh liya lekin mera dreem11 account login nhi ho rha h
          Thanks
          Feb 14, 2019
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Jan 11, 2019
          Dream11 Fantasy Customer Care's response
          Hey, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
          Hello sir, my dream11 is suspended and I will accept my mistake so I'm so sorry.
          Please sir restart my dream11 account.
          User id=[protected]@gmail.com
          Mob no=[protected]/[protected]
          Email id=[protected]@gmail.com

          my dream account suspended ho gya use active krwane ke liy - Comment #3321749 - Image #0
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            R
            Ravi Kumar Singh Chauhan
            from Delhi, Delhi
            Jan 10, 2019
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

            हेलो सर नमस्कार मेरा कहना यह है कि मेरे अकाउंट से ₹370 डिडक्ट कर लिया गया और हंड्रेड लेवल क्रॉस करने का बोनस भी नहीं मिला तो कृपया उचित मार्गदर्शन करें महान कृपा होगी और मेरे अकाउंट में एक बार फेयर प्ले ब्वॉयलेशन लगा था जिसे मेरे जवाब देने के बाद में हटा लिया गया था तो मेरा कहना यह है कि यह फिर प्ले वाली सन के बारे में मुझे कोई जानकारी नहीं थी आगे से ऐसी कोई भी गलती नहीं होगी कृपया मेरी winning को वापस करने की कृपा करें आप की महान कृपा होगी धन्यवाद सर मेरा अकाउंट है [protected]@gmail.com
            Feb 11, 2019
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Jan 10, 2019
            Dream11 Fantasy Customer Care's response
            Hi Ravi, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
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              S
              shibabhunia
              from Asansol, West Bengal
              Jan 9, 2019
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              Address: South 24 Parganas, West Bengal, 743347
              Website: www.dream11.com

              Hi, I am SHIBA BHUNIA.I am facing problem to verify my bank account.Even I am a resident of WEST BENGAL, Pincode-743347, the verification has been declined and told me that as I am a resident of odisha, Assam, Sikkim etc.I am very dispointed by dream11 fantasacy game although I have already submitted my PAN card.So help me out from this problem.My id-SHIBA1990UV
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Whenever i try to opem dream 11 app there is an errorr show that
              '"something went wrong "
              unable to operate dream 11

              complaint for verifying bank account - Comment #3320265 - Image #0
              Sir Mera account active kro jaldi
              [protected]@gmail.com [protected]
              Ko active kro
              On 6th january 2019 I joined a contest of kt vs rnr ...it was of 299 entry fees...but the contest was cancelled and my amount is refunded...why was the contest cancelled
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                R
                Ram Lodhi
                from Indore, Madhya Pradesh
                Jan 9, 2019
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                Hi i would like to tell u that i reached level 120 in dream 11 but i did not get the cash bonus of 125 rs. As it was shown to me.
                Now i am in 120 level and it is showing to reach 130 level and reward of 150 rs. But i did not get reward of 125 rs.
                Now i am moving on for playing forward.
                I request you to give me that cash bonus as soon as possible.
                Dream11 Fantasy customer support has been notified about the posted complaint.
                I have been playing dream xi for 1year and now i got some money..and when im looking for with drawing money..by submitting bank ac variyification it gng wrong..it showing smthng went wrong.. how i can with submit and cmpleted varyification process of final step? AKhil.[protected]@gmail.com
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                  S
                  Santosh Chalwad
                  from Ankleshwar, Gujarat
                  Jan 8, 2019
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                  Address: Pune, Maharashtra, 411001
                  Website: Dream11

                  At the end of match between rm vs rs i was first and after some time you people have reduced.50 point for goal keeper t. Courtois by which i came second. So that i have checked total passes by real madrid team and found they made 623 passes and counted all the players of rm team passes which is 547. So please clarify on this as seeing this i am loosing trust on this game. I have watched the match and there were 20+ passes by the goal keeper t. Courtois. This is really unfair sporting. Also there is no response from dream11 so what should i think?. I have sent 5 mails but no one is responding. Now i can confirm they are doing 100% fraud.
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Jan 08, 2019
                  Updated by Santosh Chalwad
                  Also I verified the user who has won first and he was not played any leagues for many days and also his history showing he played only few and that user has won more than 50%.
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                    M
                    mahesh yanamala
                    from Bengaluru, Karnataka
                    Jan 7, 2019
                    Resolved
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                    Resolved

                    Address: Nellore, Andhra Pradesh, 524411

                    Why do you expired my bounce and please do not expired my bounce will you do not repet this please give me my previous cash bounces never repet this i trusted this so you can recover my bounces iwill countinue this app you will give me bounces iwill countinue my referrals you will not give my bounces i can never do referral and stop dream11 this is my last request
                    Feb 15, 2019
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2019
                    Dream11 Fantasy Customer Care's response
                    Hey, we'll surely help you with this. Just drop an email from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4), so we can assist you further. Appreciate your co-operation.
                    Jun 24, 2019
                    Updated by mahesh yanamala
                    Please unlock my myreferal
                    Jun 24, 2019
                    Updated by mahesh yanamala
                    actually my friends very much interested dream 11 so that indeed referrals you unlock my refaral and Ivan refer to my trends nearly 20 members are wating for you
                    Jun 28, 2019
                    Updated by mahesh yanamala
                    actually I don't have receive any referal bounce please give me yesterday mach referral bounce you don't have provide referral I don't refer my friends in dream11
                    Jun 28, 2019
                    Updated by mahesh yanamala
                    So my trends are waiting for dream11 acouunt to play exiting so you can give the federal bounce iam refer my frends
                    Jul 01, 2019
                    Updated by mahesh yanamala
                    I have only single amont( I don't have multiple accounts)..
                    This is the second time u r blocked bonus amount (pls show in u r records )..
                    I'm only reffering to the friends (so please unblock my bonus amount )
                    Jul 01, 2019
                    Updated by mahesh yanamala
                    I need referal code for inviting friends please unlock my refaral
                    Jul 01, 2019
                    Updated by mahesh yanamala
                    Please quickly unlock my account waiting for my friends referal
                    Jul 02, 2019
                    Updated by mahesh yanamala
                    Please unlock my bonus
                    Jul 02, 2019
                    Updated by mahesh yanamala
                    Please unlock my bounues I don't have use multiple acount
                    Jul 02, 2019
                    Updated by mahesh yanamala
                    Please unlock my refaral code indeed for code joining friends
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Please give my withdrawal 200
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Please give my withdrawal
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Please give my 200
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Quickly reply me I have a withdral 200
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Actually my withdrall is fail please recover me
                    Jul 10, 2019
                    Updated by mahesh yanamala
                    Please give my withdrawal reply me quick
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    Please give my withdrawal
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    Fake dreaam11 don't use
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    This message and my withdrawal fail photo send to fb
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    I thin this is froud app
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    Please give my withdrall I complete about dream11 app in government
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    Please give me my withdral
                    Jul 11, 2019
                    Updated by mahesh yanamala
                    Thank you so much OK never repeat this situation I trust this app
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                      V
                      varun21
                      from Delhi, Delhi
                      Jan 7, 2019
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                      Someone hacked my account and Rs 5882 contest automatically created and joined . And Team 3 was created to join the contest . I never joined such a big amount contest and never created team 3 . Sending screenshot as attachment.

                      Date 7th jan 2019
                      Dream11

                      How can i get my money back ?

                      Please help me in getting my money back.

                      Team name: VARUN24932NO
                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                        Y
                        Yash Ak
                        from Bengaluru, Karnataka
                        Jan 6, 2019
                        Resolved
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                        Resolved

                        kyc verification issue in dream 11 account

                        To verify my account i gave all correct information but till it is not verified. Now what should i do becouse of it i m unable to withdraw my money. Is dream11 is real or fake app. I read many bad reviews of it. Or if it is real then what should i do to verify my account.. Because there is no any customer care number to talk with dream 11 staff. Please help me to support dream 11 team.
                        My id is manju51969hi...
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                        O
                        Omkar12
                        from Akola, Maharashtra
                        Jan 6, 2019
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                        Address: Osmanabad, Maharashtra, 413501
                        Website: Dream11.com

                        My dream 11 account has been suspended for unkonwn reason. I did not have any illegal activity or fraud transactions on my dream 11 account. I am not satisfied with helpdesk menu as it does not give any customer care no. Or any email id where i can contact dream 11 officials for my query. I am very needy now, i want to earn some money using this dream 11 account of mine. I request you kindly please reactivate my dream 11 account as soon as possible.
                        My acc. Detail-
                        Email: [protected]@gmail.com
                        Mob no: [protected]
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          I
                          ip arun
                          from Varanasi, Uttar Pradesh
                          Jan 3, 2019
                          Resolved
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                          Resolved

                          Address: Unnao, Uttar Pradesh, 229881
                          Website: Dream11. Com

                          Some day ago i have completed my level of join contest in dream11 level is 89 and it is mentioned that after completing level you will be gotten 45 rupee as bonus.
                          But after the complete level no money is credited in my account of dream11.
                          While in dream11 grand league the 1st ranker is always the begainers it is seem that the dream 11 cheated to the people on the name of fairplay while all the data is controlled by the dream11.
                          I expect a satisfactory answer from you.
                          Feb 3, 2019
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 03, 2019
                          Dream11 Fantasy Customer Care's response
                          Hey, you can claim the cash bonus by following below steps:

                          Step 1: Download the latest Dream11 App
                          Step 2: Go to the ‘Me’ section
                          Step 3: Tap the ‘CLAIM’ button
                          Step 4: Join more contests

                          Download now: https://bit.ly/2rBITIX

                          Also, Dream11 is a game of skills and research. Hence, winnings are not based on their level. Users who have done their research and used their skills to make better teams will move up the ranks in the contest and win BIG!
                          Please send my level up cash bonus after completion of 30 & 40 level...
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                            H
                            Harsh Keshav
                            from Bengaluru, Karnataka
                            Jan 3, 2019
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                            dream11 deducted money but its says contest is not joined

                            I joined rs 75 contest- 50 teams 25 winners for chelsea vs Southampton on Dream11. I got the confirmation of joining the contest but now when i check it says no contest joined. Am i a part of the contest or this a bug in the app? Please resolve the issue and get the entry fee added back to my winnings....
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                            R
                            RabinSir
                            from Bengaluru, Karnataka
                            Jan 2, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra
                            Website: www.dream11.com

                            Dream11 is cheating and looting in own style. Please stop these kind of things. You are repeating everyday.

                            In grand league everytime how a new is user is getting all money. Those teams are craeted by you guys. Because database is in your hand. Stop doing this kind of cheating.

                            You mentioned fair play but you guys are the cheaters.

                            How they are looting??

                            In a grand league if 100000 people joined. The top rank is dream11's fake team which takes lakhs of money. They are creating teams and editing it through their database. There are tons of proofs in youtube and in different social medias about their cheating.

                            The demand is to close these type of websites and fraud companies.
                            Feb 2, 2019
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2019
                            Dream11 Fantasy Customer Care's response
                            Hey, Transparency, Trust, and Responsibility are our core values. No additions of new teams or changes can be made to any team once the deadline hits for any match. Also, the 'Competitor Tracker’ will help you to view/save the teams of those competing with you in any contest that you've joined, post the deadline. Be assured; there is no scope of any foul play on our platform.
                            Please send my money my account...
                            I am not satisfied with your Comment. You replied in your own style. But there is no truth in your word.

                            Attched another proff of your cheating.

                            A player without playing any match in life ..currently in Rank-2, Rank-4. This is today's match 01/21/2019. ADS vs HBH.

                            Locking team before 1 hour is restricted for others not Dream-11 itself.. Customer care cant solve this cheating. cheaters are on top of you.

                            dream11 is cheating - Comment #3330451 - Image #0
                            dream11 is cheating - Comment #3330451 - Image #1
                            dream11 is cheating - Comment #3330451 - Image #2
                            dream11 is cheating - Comment #3330451 - Image #3
                            Gourav Batra's reply, Jun 8, 2020
                            Why don't you download the team pdf when the match joining deadline ends. And after the match result check top rankers teams in the PDF. If it is there then it's total fair. No fraud at all.
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                              Q
                              Qwéty
                              from Jammu, Jammu and Kashmir
                              Jan 1, 2019
                              Resolved
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                              Resolved

                              Address: 192231
                              Website: Dream 11

                              Sir, before some days i made a withdrawal request of rs 200, then on another day i made withdrawal request of rs 5500, after some time when i checked my balance my winnings of rs 57 along with rs 200 which i requested for withdrawal has been deducted. I was shocked at this. I had hard worked to earn this money. Plz give my money back. If any fair play violation has happened, i am not aware of that, this should not mean that you deduct all money that we have earned for a year. I request you let my money back because i have not sleep after you deducted my money
                              Feb 1, 2019
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 01, 2019
                              Dream11 Fantasy Customer Care's response
                              Hey, we'll surely get your query addressed. Kindly write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4) and our team will get in touch with you via email to assist you further.
                              Please deactivate my account...
                              Why bcz now I am staying in Karnataka but my salary is credited in Telangana state bank account...you are not permitted me to withdraw cash...
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                                N
                                Nasaini
                                from Dehra Dun, Uttarakhand
                                Dec 31, 2018
                                Resolved
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                                Resolved

                                Address: Mathura, Uttar Pradesh, 281403
                                Website: fantasycricket.dream11.com

                                Respected sir,
                                My name is meena i have a dream 11 account to this no. ([protected]) and account email is ([protected]@gmail.com) in my account withdraw process of rs400 is not completed and not give any response by dream 11 app. So, kindly check this withdrawal request and please complete this. I hope you will check my complaint and resolve early.

                                I can waited your positive feedback.

                                Thanking you. 🙏🙏🙏🙏🙏🙏🙏🙏
                                Feb 2, 2019
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 01, 2019
                                Dream11 Fantasy Customer Care's response
                                Hey, we would like to inform you that after placing a withdrawal request, it usually takes 5 working days to get credited to the verified bank account. The credit will be under the name of Fiduciary Billing Solutions Private Limited. Also, a status update is visible under "My Account".
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                                  A
                                  Amal Kurup
                                  from Ernakulam, Kerala
                                  Dec 30, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kottayam, Kerala, 686514

                                  I played dream 11 and i won some amount and i have requested them for a withdrawal of 214rs but they cancelled my withdrawal request and deducted 314 rs from my dream 11 account and they have a fake excuse that i have violated the fair play. They are cheating people if we wins money and request for withdrawal they will say some nonsense such as fair play violation as excuses why they are not saying this before winning money. They are universal cheaters.
                                  Jan 31, 2019
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 31, 2018
                                  Dream11 Fantasy Customer Care's response
                                  Thanks for reaching out to us! Please write to us from https://www.dream11.com/tf/cricket/contactus/#Playing_the_Game (Tap Q.4), so we can get this checked for you.
                                  After getting upgrade from 49 level to 50 levels in dream champion. I don't get cash bonus. 30 cash bonus.

                                  cheating money - Comment #3313485 - Image #0
                                  Level up reward bonus of 20 is not credited in my account...!what's the problem..?please solve...
                                  Withdrawn problm
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                                    Rakeshgowdaj
                                    from Pune, Maharashtra
                                    Dec 28, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.dream11.com

                                    I had completed 190th in dream 11 app 2 days ago[protected], but i have still not yet received the amount. Please go through my complaint & provide me my cash bonus amount.
                                    Photos for proofs is attested below.

                                    Dream 11 account phone number : [protected]
                                    E-mail: [protected]@gmail.com
                                    Team name: indian rakesh 120wp
                                    Jan 28, 2019
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2018
                                    Dream11 Fantasy Customer Care's response
                                    Hey Rakesh, you can claim the cash bonus by following below steps:

                                    Step 1: Download the latest Dream11 App
                                    Step 2: Go to the ‘Me’ section
                                    Step 3: Tap the ‘CLAIM’ button
                                    Step 4: Join more contests

                                    Download now: https://bit.ly/2rBITIX
                                    You guys half credited me 36 rupees only..but i have won 60 rupees with second position in 10 member contest...this thing never happened to me before ..this is the first time I've am facing this situation...pls credit my full amount..what should it do now? Shall we stop participating in dream11 contest?

                                    not yet received the cash bonus of rs.800, after completing the 190th level. - Comment #3313587 - Image #0
                                    not yet received the cash bonus of rs.800, after completing the 190th level. - Comment #3313587 - Image #1
                                    not yet received the cash bonus of rs.800, after completing the 190th level. - Comment #3313587 - Image #2
                                    siva roswald's reply, Dec 30, 2018
                                    My email : [email protected]
                                    Name: RELANGI SIVA KUMAR
                                    Sir today I added 301 cash in dream11 wallet, for 200 cash bonus but I'm not get the cash bonus still now, why ? When I'm get that?
                                    Sir today I added 301 cash in dream11 wallet, for 200 cash bonus but I'm not get the cash bonus still now, why ? When I'm get that?
                                    I added money for cash bonus offer but not credited cash bonus
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