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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
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M
Manishkumarrank1
from Noida, Uttar Pradesh
Aug 1, 2018
Resolved
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Address: Mumbai City, Maharashtra, 400013
Website: Dream11.com

Dear sir
How it possible to team change option in progress match

Pls answer me

29july sunday ko srilanka vs south africa ka 1st match tha 1st inning complete hone ke bad team select krne ka option kaise aa skta hai wo v inprogress match me 1st inning hone ke bad players ke point v show kr the the jabki match start se pahle sab players ke 0 point the because ye pehla match tha
Ye to bahut bari cheating hai

Please reply me and others 3+million users

Thank you
Sep 17, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Aug 01, 2018
Updated by Manishkumarrank1
Maine uska screenshot ND video v bna rkha hai kripya kr ke jaldi jawab dijiye
Verified Support
Aug 16, 2018
Dream11 Fantasy Customer Care's response
Hey Manish, Transparency, Trust, and Responsibility are our core values. No additions of new teams or changes can be made to your team once the deadline hits for any match. The Competitor Tracker’ will help you to view/save teams of those participating with you in any contest that you've joined, post the deadline. Be assured; there is no scope of any foul play on our platform.
@dream11 I have proof of your fraudulent activity! Contact me as soon as possible or I will sue you in court!

they are fraud over 3+million gamers - Comment #3176886 - Image #0
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    R
    Rohit doiyan
    from Savantvadi, Maharashtra
    Jul 31, 2018
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    Sir, mera dreem11 account fair play violation me a gya hai or mai ise remove karna chahta hun. Mujhe fair play ka rule nhi malum tha. Sir aage se aisi glti phir se ni hogi. Please sir meta account ko phir see reopen kr dijiye sir. Mai future me iss bat ka dhyan dunga jo aapke terms and conditions me hi. Mai sir aapse phir see request kr rha hu ki mere account settings fare play violation ko removed kr dijiye. Plese sir my registers email id - [protected]@gmail.com
    Dream11 Fantasy customer support has been notified about the posted complaint.
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      C
      Crp__10
      from Gwalior, Madhya Pradesh
      Jul 31, 2018
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      Address: 390018
      Website: www.dream11.com

      My friend wanted to earn money through dream11 but she had no knowledge so i used to login her account and make team and join contests. But the dream11team blocked her account saying that accounts are used from one ip address and all.
      They also deducted my 679 as fairplay violation.
      679 is huge figure for a comman man like me.
      They do not answer my emails and their help desk is not useful.
      My account - [protected]@gmail.com
      My friends account -
      Jhanvi. [protected]@gmail.com
      Dream11 Fantasy customer support has been notified about the posted complaint.
      My account is not updated, whenever I update the passbook of my account, it is wrong to write.
      I joined the contest
      It showed 10 contest joined whereas I could see only 7 then

      They deleted the contest this is clear cheating once the Deadline was over you cannot do any changes

      Luckily I took screenshot and kept

      amount deducted without proper reason - Comment #3175949 - Image #0
      amount deducted without proper reason - Comment #3175949 - Image #1
      amount deducted without proper reason - Comment #3175949 - Image #2
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        S
        Sushant Mall
        from Noida, Uttar Pradesh
        Jul 28, 2018
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
        Website: Dream 11

        My name is sushant and i have been playing dream 11 from last 1 year i have also transferred 1200 rs in my account which was fine. But recently i transferred 200 rs on 26th july. I received a notification saying that withdrawal was cancelled and 169 rs was deducted. I want my money back or i will file a case against dream11.
        My username is bullseye001.
        +1 photos
        Sep 7, 2018
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2018
        Dream11 Fantasy Customer Care's response
        Sushant, why don’t you write to us from https://www.dream11.com/tf/cricket/contactus#Withdrawals and we’ll provide you with details on your withdrawal amount. Request your understanding.
        Sir pls help me my accuont not saved my bank kottak maindra bank panipat haryana i have not send money in my bank to dream11 withdraw pls contact me my mob no [protected]
        aayaan malik's reply, Jul 29, 2018
        Not save my bank accuont dream11 my contact mob no 9034372246
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          M
          Mohan Mina
          from Ahmedabad, Gujarat
          Jul 27, 2018
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          Address: 394107
          Website: dream11.com

          Today i had received the below message.


          Hey,

          Our risk team has noticed fairplay violation through your dream11 account. It appears that multiple accounts have been created to earn cash bonus.

          We would like to inform you that this violates our fairplay policy. Hence, we have cancelled the withdrawal request and captured the amount along with any additional cash bonus in your account.

          Always at your service,
          Team dream11.


          Now let me tell you about it they written me "making multiple accounts have been created to earn cash bonus"

          So now i want to ask you one question is there any policy that only 1 dream11 account allowed in whole your family. Its like only 1 aadhar card given to all whole family.

          Now the second thing dream11 started refer and earn program, we are refers member to your site and your are making fairplay violation to us.

          So, if your team provides service like this than we have to stop playing and referring our friends to your dream11 site.

          Contact : bharat.[protected]@gmail.com

          Regards,
          Bharat m
          +1 photos
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Widhrawal failed 300 rs. but money is not back in my account

          email:[protected]@gmail.com

          fair violation | payment cancelled - Comment #3170563 - Image #0
          Sir my winnings dream xi fantasy league game my winnings 200 date winning 5July not received my virfy account help me
          [email protected]'s reply, Jul 22, 2018
          sir help me
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            D
            Diliprohit
            from Delhi, Delhi
            Jul 27, 2018
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            Please cancel my withdrawal amount because my account is union bank and account balance are negative so I can not withdraw my winning amount please cancel my withdrawal my balance from union bank of india please solve my problem is I am withdrawing 2 rupee 200 in dream11 account and I am link the PAN card and bank account and mobile number or Email so many times I remember my account is Union Bank of India and account balance o[censored]BI is negative if amount is right of rupee 200 by dream11 on 2nd August 2018 so the balance deducted by the Union Bank of India so my withdrawn amount was cancel please your kindly yours truly Rohit Kumar
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              S
              Sarthak Urs
              from Bengaluru, Karnataka
              Jul 26, 2018
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              Website: dream11.com

              Hi.. These people say we should not violate fair play.. But this company violates fair play by uploading their own teams.. So please take it as priority and address this issue.. This company has got lot o[censored]sers.. So in order to save money they upload their own teams. I have attached the following images where the users have not played single match till now.. They were in the first during mid session and they had players as captain who no could imagine.
              +2 photos
              Dream11 Fantasy customer support has been notified about the posted complaint.
              My dream11 user id [protected]@gmail.com is suspended please unsuspend my account.
              Dream11 cheating karta hai...bhot jyada h2h mai same bna kar khelta hai...sare pese lut lia inhone ye game band karo...tum log ya mera acount mai sub thik karo...sala point kam milte hai..[protected]@gmail.com
              shikaro meri id
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                R
                Rebel raj
                from Dimapur, Assam
                Jul 24, 2018
                Resolved
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                Resolved

                Address: West Champaran, Bihar, 845103
                Website: Dream 11

                I was wining price in zimbabwe vs pak match. Wining price is added my account. But 24 july deducted amount from my account why and i withdraw 400 rs to my bank but also it failed why
                My contact number [protected]
                And email id [protected]@gmail.com
                Why you cheating with me hurry up my wining price and my deducted balance shift my account and plz not cheating again
                +1 photos
                Aug 28, 2018
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Jul 24, 2018
                Updated by Rebel raj
                I was received 700 on 22 july. When i made it for withdraw on 22 july they was showing 178 and remaining 538 was cut due fair play violation. Sir i made a league and earned those money by challeging my friends. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account. And this deducted amount I want my dream 11 account
                Verified Support
                Jul 25, 2018
                Dream11 Fantasy Customer Care's response
                Amount once deducted for FairPlay violation cannot be refunded. Please write to our customer success team from https://bit.ly/2uWcLUY to get more information on the withdrawal rejection.
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                  S
                  srikanthjilla1870
                  from Hyderabad, Telangana
                  Jul 24, 2018
                  Resolved
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                  Resolved

                  Address: Rangareddy, Andhra Pradesh, 500072
                  Website: Dream11

                  Dear sir,

                  Ref: jilla1988 team vs. Parth9051lj, one on one tournament amount 5750

                  One in one match. (Winner takes all league)

                  For an amount of rs.5750

                  I am herewith sharing you screenshots of both my team and the opponent. Both the teams share exactly the same player including the csptain and vice captain.

                  I hope this is a mistake from your end. Kindly rectify and refund the money in my wallet.

                  Kindly ensure this error wouldn't happen in future else i would consider it a fraudulent practice from your end and report it to concerning authorities.

                  After this mail there is no response from dream11 please help me in this
                  According to terms and conditions dream 11 never accepts same teams in leagues

                  Srikanth jilla
                  [protected]@gmail.com
                  +2 photos
                  +1 videos
                  Aug 26, 2018
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Jul 24, 2018
                  Updated by srikanthjilla1870
                  mobile no [protected]
                  Verified Support
                  Jul 25, 2018
                  Dream11 Fantasy Customer Care's response
                  If the teams you and your competitor have made are the same, along with the VC & C, then both the teams will have equal points and the winnings, if you have won, would be distributed equally amongst the 2 in a contest which has more then 2 participants. In an H2H contest, we would refund the entry fee to both the participants if the teams are the same.
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                    V
                    Varun Bhalaik
                    from Ambala, Haryana
                    Jul 24, 2018
                    Resolved
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                    Resolved

                    I am using dream 11 since 4-5 months. Today i made payment of 28, 28 and 100 to my dream 11 account to join tnpl team contest but money was deducted from my bank account and not added to my dream 11 account. Kindly reimburse me the same back in my bank account or add it to my dream 11 account. I was unable to join the contest as money already deducted but not reflecting in dream 11 account
                    Aug 29, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2018
                    Dream11 Fantasy Customer Care's response
                    Generally, it takes around 30-45 mins for the amount to be updated to your Dream11 account. However, if the amount has still not been updated, please write to us from https://bit.ly/2GWMA5B, and we shall resolve it.
                    Jul 25, 2018
                    Updated by Varun Bhalaik
                    I recieved 128 rs in my dream 11 account but 28 rs has still not been added and same has been deducted from my bank account
                    I recieved 128 rs in my dream 11 account but 28 rs has still not been added and same has been deducted from my bank account
                    Dream11 Fantasy Customer Care's response, Jul 25, 2018
                    Verified Support
                    Allow us to assist you with your query, Varun. Please write to us from https://bit.ly/2uWcLUY along with the bank statement of the verified bank account from the date of withdrawal, and we'll look into it at the earliest.
                    Dream11 Fantasy Customer Care's response, Jul 25, 2018
                    Verified Support
                    Allow us to assist you with your query, Varun. Please write to us from https://bit.ly/2GWMA5B along with the bank statement of the verified bank account and we'll look into it at the earliest.
                    Dream11 Fantasy Customer Care's response, Jul 25, 2018
                    Verified Support
                    Allow us to assist you with your query, Varun. Please share your team name with us so that we can assist you better. Also, you can write to us from https://bit.ly/2GWMA5B along with the bank statement of the verified bank account and we'll look into it at the earliest.
                    They do not reply to any mails, and nor they hav any contact no,

                    only promotion mails they send.

                    All money expiring.

                    Want to withdraw, getting error.

                    No response.
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                      S
                      shaileshmamoria kumar
                      from Patiala, Punjab
                      Jul 23, 2018
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                      Sir,
                      I have not got my winning money of 10000 rupees in bd-w vs nd-w match held on 8 jul 18 in which i attained 1st position. It was written that i will get my winning amount upto 16 jul 18 but till now i have not got. So help me and send my winning in my given account. I have also attached my winning pic. I mailed you before so many times with proof. Kindly solve this problem. I am believing this game is fair. I had sent pics with proof so many times earlier but no reply. If my problem not solved i will file an fir and rti against dream 11 because it is a high time.

                      Thankyou
                      Shailesh
                      +2 photos
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Mera bank verification option open nahi ho raha hai.
                      Phone no.and pan card verify ho gaya hai but bank verification ka option open nahi ho raha hai...
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                        G
                        gold123berg12
                        from Roha, Maharashtra
                        Jul 23, 2018
                        Dec 27, 2022
                        This thread was updated on Dec 27, 2022
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                        dream11 fraud case - involvement of dream 1 staff

                        Dear sir,

                        Dream 11 (Cricket) is fantasy cricket game where real money is taken form the people to play this contest. I am also playing this contest for last 3-4 months. The policy of this game is no one can enter or amend his team after cut off time (I. E. 1 hr before the cricket match) but i have found out that there are instances where i have found that new team and entering / team are amended during the match and they won...
                        +2 photos
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                        N
                        Neharu T G Naik
                        from Bengaluru, Karnataka
                        Jul 22, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra
                        Website: Dream 11

                        This is neharu t g e-mail [protected]@gmail.com

                        With regards to zimbabwe vs pakistan 5th odi, which in progress now, you have assigned the same team as mine in the 2 people contest, so there is no contest at all in that case, so i will loose my entry fee by 750 rs which is unfair since there is no compitative contest at all, hope you consider this and reimburse the total entry fee, if there is no opposite team with a change in its team than the opposite team then why should we play in dream 11?

                        Hope you serve the justice
                        Jul 23, 2018
                        Complaint marked as Resolved 
                        They apologized for the rare mistake and they have refunded 750 Rs which they took as entry fee, they they say it is a rare instant in 2 people both teams cannot be same if it's same they are saying they will refund full entry fee which they didn't do till I raised a complaint now they have resolved it Please look at the below email from dream 11 Thanks for writing to us. In the case of a 2-member contest, the entire amount is refunded to both users if their teams were the same, including the Captain and Vice-captain. In your case, we have refunded you the remaining balance of the amount of Rs.750 on your Dream11 account. However, this is possible post winning declaration of the match. We appreciate your understanding and patience in this rare instance. Feel free to contact us in case of any query. Always at your service, Team Dream11 Dream11 welcomes MS Dhoni as its brand ambassador Email from [email protected] Thanks
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Jul 23, 2018
                        Updated by Neharu T G Naik
                        Contest of 2 people with entry fee 5750, winnings will be 10000, but dream 11 assigned same team as mine not even a single change and divided the winning as we share the winning, and I got 5000, where 750 is the loss for me where there was no contest at all because of the same 2 team.

                        So this is fair violation from dream 11, I want my 750:Rs refunded by dream 11

                        My account didn't open my device so please solve my problem
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                          R
                          from Bhusawal, Maharashtra
                          Jul 22, 2018
                          Resolved
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                          Resolved

                          Address: Satara, Maharashtra, 421515
                          Website: dream 11 fantasy league

                          Requested to withdraw 353 rs which i won during ipl season.

                          Its been almost more than 6 days that amount is not credited.

                          Its showing received date as 11 july 2018, but amount is not yet credited to my account.

                          I dont know whats the issue wit this application.

                          Need to confirm whether there is any fraud happened

                          Please do the needful to get my amount back...
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2018
                          Dream11 Fantasy Customer Care's response
                          For any withdrawal request, the money would be credited within 5 working days under the name of Fiduciary Billing Solutions. If you still haven't received your amount, please write to our customer success team from https://bit.ly/2uWcLUY along with the bank statement of the verified bank account from the date of withdrawal, and they will be glad to assist you further.
                          My cash bonus for the account [protected]@gmail.com is not credited. I lost my pan number a month ago . So please help me
                          Dream11 Fantasy Customer Care's response, Jul 25, 2018
                          Verified Support
                          Allow us to assist you with your concern. Please write to us from https://bit.ly/2qjgaYw and we shall get this checked at the earliest.
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                            K
                            Karan Choudhary 11998
                            from Basi, Rajasthan
                            Jul 22, 2018
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                            Address: Jaipur, Rajasthan, 302012
                            Website: Dream11 fantasy cricket

                            Sir i have put 600 on withdrawal but the money is not credit into bank account it shows withdrawal failed and the money is not refunded into my wallet as well
                            Its unfair game policy
                            How u can get someone hard work money
                            Why u didn't credit my money back
                            The company should provide my money otherwise u will see them in court
                            +1 photos
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              M
                              Msdinesh
                              from Coimbatore, Tamil Nadu
                              Jul 21, 2018
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                              I transferred 326 rupees in my bank account from dreem 11 winnings amount.At the time of Transition notification show that till 26 July your amount will credit in your bank account.But today I checked dreem 11 transaction history it's showing fail and amount 387 rupees deducted due fairplay violation.While I submitted all documents like PAN card bank account documents original then how it is possible I am doing fairplay violation.I have all documen.So please I requested you refund my amount. Because I spent lot of money to playing dream11.
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                                N
                                Neev555
                                from Kolar, Karnataka
                                Jul 18, 2018
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                                Hi I had participated in England and India last one day for 26rs and the winners were 275000 I was on a rank of 274323 but I got a winning amount of just 4 .96 paisay where I had to be given back my 26 back pls check once and change my winning amount waiting for the answer or my money back!pls make things not to be inconvenient as I am a regular player hoping for best
                                Dream11 Fantasy customer support has been notified about the posted complaint.
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                                  M
                                  Manojjaat2011
                                  from Udaipur, Rajasthan
                                  Jul 18, 2018
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                                  Address: Churu, Rajasthan, 01561

                                  Name:- manoj kumar
                                  Dob:- 07/01/1970

                                  Email [protected]@gmail.com

                                  I have mailed many time to [protected]@dream11.com

                                  But no reply received

                                  Please activate my account

                                  So this time for play cricket leauge

                                  This is my request from you sir/madam
                                  Please activate my account

                                  I have verified my email mobile number pan card and bank account detail...

                                  Thanks you

                                  My email for dream 11 is

                                  [protected]@gmail.com

                                  Please activate my account

                                  This was my last error in future no error will be come from me
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    S
                                    Shailza Srivastava
                                    from Gonda, Uttar Pradesh
                                    Jul 17, 2018
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                                    This dream 11 have such a worse customer care service that the person disconnected the call even when i stopped him from doing so
                                    Even after deactivating my account on the fair play violation of channelizing money in one dream 11 account they agreed to accept a transfer of ₹25 from a bank account but didn't allowed me to transfer my winnings in any bank i wanted to ..
                                    That is such a rubbish act done by such a rubbish app ... they don't show clearly all the rules and don't refund money doesn't matter how hard you try
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                                      T
                                      tandel pragnesh
                                      from Ahmedabad, Gujarat
                                      Jul 17, 2018
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                                      Address: Navsari, Gujarat, 396450

                                      Today my balance was 402r.s approx. then i choose 2 team for eng vs ind ODI match which is 26 r.s entry fees league. after then i got a free entry msg of same match eng vs ind but that match contain 13 r.s entry fees. so i choose 6 more team in it and right now my balance is 286 r.s before match start. how could this happen. it means 13*6=78 r.s deducted from my wallet.
                                      +2 photos
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Sir abhi tak balance account pe aya nei
                                      bt mera balance katliya

                                      about free entry - Comment #3160574 - Image #0
                                      I applied windrowal request on 29/06/2018 and today 09/07/2018 but still not credited in my bank account and if I check on status it showing no pending request ...this is pure fraud... I want my money back...

                                      about free entry - Comment #3160987 - Image #0
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