Dream11 Fantasy Complaints & Reviews

Today I play srh v KKR match grand league and how this is possible people which are in top 3 are just begginners and still they won 5 to 15 lakhs and saw their id they just started it automatically implies that ur doing fraud with us that's cheating and even some days ago in csk v srh qualifier 1 person who won GL still a begginner that's a scam...

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Address: Ambala, Haryana, 133001

You did cheating when i was going to win your app stopped working i can't trust you people anymore stop faking around.

Plus everytime i withdraw you verify and do the neft later you say that it's not your account its an nri account is it a joke for you people doing like this

Specially after today impossible to trust your company its sad to see.

Jun 29, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, there was a slight downtime which has been fixed. Be rest assured there is no scope of foul play on Dream11. For further queries kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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N

nagamahi prabhu

from Tumkur, Karnataka

May 29, 2018

I joined some of contests and got confirmation mail.Now I can see those in my contests but can't see the ranking and when I click on it the message is 'no contest joined'.please check

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Address: 411021

In a match, srh vs kkr today 25th may 2018, when i selected team, there were only 2 keepers in the list to select...1. Dinesh kartik from kkr, 2. Goswami for srh... When the match started i see few team with saha as a wicket keeper for srh as goswami was dropped... How in the hell they can select v saha in the team if he not available in the list while selecting players before deadline... Please explain... Please take necessary action... This is open cheating.

Jul 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2JrJbdj and we will get back to you.

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Hi,
I havent got any amount in bank account and its been more than 5 days.
Please credit the amount in my account i have attached the bank statement also in the mails. Please check and process it. Its been a very bad experience with dream11 of mine i have raised 2-3 queries and its still not solved neither i have got my amount credited in bank.
I have attached the bank statement also.

Mail reference : 900795, 903887

Jun 27, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

May 30, 2018

Updated by Manish1308 Will u please resolve the issue now and credit my withdrawal amount to my account as now i have attached the bank statement also u can have a look that i didnt received any amount from 17th may till date. With mail reference #89732

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Address: Kolkata, West Bengal, 700135

Sir i followed all fair play rules. I followed every terms and conditions.. I am played this dream 11 around 1 month..
But today i found my account suspended..
I have no idea why this happened.. Beacus i followed every terms and conditions..

Please sir active my account..
That i want to play...
So please sir active my account..

Phone num - [protected]
Name - kirti kumar paul
Email - [protected]@gmail.com

I want to know how to remove my suspension.. Please help me

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Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700135

Sir i followed all fair play rules. I followed every terms and conditions.. I am played this dream 11 around 1 month..
But today i found my account suspended..
I have no idea why this happened.. Beacus i followed every terms and conditions..

Please sir active my account..
That i want to play...
So please sir active my account..

Phone num - [protected]
Name - kirti kumar paul
Email - [protected]@gmail.com

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Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Navsari, Gujarat, 396445

Dear sir,
Why you suspended my account?
I am giving my bank account and deposit money in my account. But i don't know why you suspended my account.
Some time my friend use my mobile and open her account but now my friend not use the account.
If any queries about my friends account so please give me reply and i will tell the details.
I request you to give me answer and please solve the problem and give solutions.
Thank you

+1 photos

Jun 27, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.

Jun 22, 2018

Updated by Sumit0009 Dear sir,
I will go this link but there is no any options to write about complaint. So how I share me problem to you?

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M

mehuljadav

May 25, 2018

Dreem11 game is not ligale game becuse it is very bad impressiton for young ganretion

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Website: Dream11.com

I have been using dream11 for over 2 years now and spent a lot of money in it but recently i won a contest and got all the money that i spent and more. But when i tried to register my bank account details for withdrawal, it says that i am from assam and i am not allowed to play dream11, but i am not from assam, i am from meghalaya and we are allowed to play dream11 here.. My pan details, email, phone number and bank account details all prove that i am from meghalaya but dream11 still claims that i am from assam.. I tried complaining via "helpdesk" also but i got no solution..

Jun 28, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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K

kailash kathait

from Hapur, Uttar Pradesh

May 25, 2018

Recently the women's T20 match held, between SUP VS TRA But then the match is abandoned ...
i played four contests for that match...
But didn't get back my refund...
So please refund it..

not being able to register my bank account details for withdrawal. - Comment #3108316 - Image #0

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, the amount has been refunded, kindly recheck. If you still have any queries, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you.

R

RohitSingla

from Basti, Uttar Pradesh

May 25, 2018

Sir my account is suspended plzz open this
I verify all docoment i.e pan card /account no. And i have no other pan card for new id
I am your regular custmor
Plz open my id [protected]@gmail.com
Mobile no. [protected]

not being able to register my bank account details for withdrawal. - Comment #3108412 - Image #0

not being able to register my bank account details for withdrawal. - Comment #3108412 - Image #1

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RohitSingla's reply, May 23, 2018

Sir my acount open plzz

Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.

M

mkyadav531

from Madhipura, Bihar

May 25, 2018

I added 212 amount in dream 11 wallet via debit card. My amount is debited in my bank account but not added in my dream 11 wallet. Please resolve my amount problem.

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you.

D

Danny12

from Mumbai, Maharashtra

May 25, 2018

I can't even see some player.. Joss buttler... Ben stokes.. Why?

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स

सौरभ सिंह

from Delhi, Delhi

May 25, 2018

I have joined contest between yor vs dur, , , , and my money rs.999 deducted from my account no. and contest not joined yet

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you.

R

Rakesh25

from Ahmedabad, Gujarat

May 26, 2018

if you win an contest and they are saying you are from Assam, You can file an PIL Against Dream 11

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, currently, individuals residing in the Indian states of Assam, Odisha or Telangana are not allowed to participate in Cash Contests on Dream11 as the laws of these states do not allow people to participate in games of skill where participants are required to pay an entry fee.

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Sir I want to say you that my withdrawal request is failed and my money is not refunded to my account. I don't know what is the problem . Please transfer my winnings to my account in bank. Also sir tells me why my withdrawal request is failed . Please sir transfer my money to my account or transfer it to in my dream 11 account and tell me what is the problem so I able to understand problem and I will try to solve it

+1 photos

Jun 27, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

May 25, 2018

Updated by Zxcvbnmasdfghjklqwertyuiop Sir i want to request you that i transfer my winnings money into my account after verified my pan card and account but my transaction was failed the app show and also i saw that in my dream 11 account there is not return my money please so transfer my money in my bank account. Sir p solve my problem because my winnings not transfer my money in my bank account and also i not got money back in my dream 11account.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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Rahul Kumar Jadaun

from Dehra Dun, Uttarakhand

May 25, 2018

Daer sir i have complained because i have not received my money according my rank I play rs.45 contest in which i have my rank 498400 which is less than 500000 and i received only 12.67 but i win rs 45 which i not received contest date 23/05/2018 ipl match between kkr vs Hyd

my withdrawal request is cancelled and my money not refunded to me - Comment #3108355 - Image #0

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, the total winnings of that rank will be split amongst all the participants with that rank.

J

Jaswant Singh Dorolia

from Delhi, Delhi

May 25, 2018

Hi sir,

This is inform you that to time debit amount 10.39 paisa on my account please confirm me my mail address.

[protected]@gmail.com

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Dream11 Fantasy Customer Care's response, May 27, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

N

Neha Rahman

from Parvatipuram, Andhra Pradesh

Oct 4, 2018

I can not withdrawn my winnings

Cencel my withdrawal and these money was not refunded in my account. Also 626 Rs was deducted from my account due to fair play violation.

What is fair play violation?

What is the cause of it
How to refunded my winning money.

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N

Neha Rahman

from Parvatipuram, Andhra Pradesh

Oct 4, 2018

Please refunded my deducted money in my dream 11 account.

Which is deducted in fair play violation.

And tell me what is the cause of withdrawal cancellation.
On my e-mail.

my withdrawal request is cancelled and my money not refunded to me - Comment #3228852 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am unable to verify the email I’d, hence I am not able to withdraw amount.

I need the refund urgently. Please get this resolved on priority.

My 1000rs is stuck in here. There seems to be no problem while adding money.

Hope it’s not cheating app.

Every time I am trying to call them they are asking debit card detail.

When I am writing mail they are not responding.

I want my money back .

Regards

Manish([protected])

Jun 28, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

May 25, 2018

Updated by manish12 When I am doing password reset then I am receiving the mail, but when I am doing this for email verification then mail is not received.

Why this double standards.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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M

manish12

from Agra, Uttar Pradesh

May 27, 2018

How to write on given link/

I tried 100 times. There is no option to write here. This section is to just provide information.

You r cheating people.

Check the snapshot.

unable to withdraw amount - Comment #3109829 - Image #0

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Dream11 Fantasy Customer Care's response, May 29, 2018

Verified Support

Hey Manish, please share your team name for us to connect with you and resolve your query.

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Address: Krishna, Andhra Pradesh, 521165

Website: [email protected]

[protected]@gmail.com i can't understand why opening the dream11 pls verify it was fantastic game not create any violence in dream11 account... When i opening the dream11 it was shows suspended unfortunately i am logout that dream 11 account again trying to opening the dream11 account can't be opening. It was fantastic game and absolutely love it pls verify it

Jun 27, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.

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Address: 110086

Sir, my account suspended after adding money. I want to know why my account suspended.
Sir, i request you to open my account its my humble request to you, please sir take some action against it to rectify problem.
I want to play fantasy leaque so help me in order to solve problem my account problem.
It already being 20days when my accoount was suspended and i don't know why you suspended my account.
My account had been suspended from the date when i added money in it.

Jun 25, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.

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Hello Sir,

My self animesh Subham i tried to update my pan card but its not updating its showing that your card has been updated with different account i call on the customer care [protected] and the guy who pick the call asking me the details like card no cvv no and exp date and also asking me the OTP no so please take it serious and help me out.

Regards
Animesh

Dream11 Fantasy customer support has been notified about the posted complaint.

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Respected sir,
You have requested to refund my deducted fairplay violation amount rs649 including (Cash bonus+winning price) i promise sir i can't know more about fairplay rules i promise ican't make any mistake in next time. And also i can't misuse my referal code for cash bonus. So please excluse my account from fairplay violation. Next time i follow proper rules for fair play. Please help me sir.
Thanku sir
Your obdiently
Vikram kumar singh

+1 photos

Jun 25, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2qjgaYw and we will get back to you

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V

Vaishnav Jagdish

from Gwalior, Madhya Pradesh

May 23, 2018

Please everyone do not waste your time as well as your money in this leauge because i have an proof about this leauge it is totally fraud.you will not win more than 500rs because ranked has already decided.

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Address: Mumbai City, Maharashtra, 413107

Cash still not credited on 17th may of amout 749rs. But amount of 560rs requested on 18th may credited. Ampunt requested on 19th may also credited on 21 may. I written 4-5 mails regarding this but the dident replied to my mails please help. Worst experience about dream 11 they are not crediting winning amout to my acount. My acount statement as follows

+1 photos

Jun 25, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

May 24, 2018

Updated by Vijaykarbhari123 I wrote 3 times.

Verified Support

May 25, 2018

Dream11 Fantasy Customer Care's response Hey, your transactions for 17th and 18th May have been processed. Our customer success team has responded to your email. Kindly check your registered email ID for further details. Also, the UTR number has been shared with you.

May 28, 2018

Updated by Vijaykarbhari123 ontacted my bank they are saying that from 17th may there is no transaction to your acount you just ask your kotak bank regarding this.
Else you have to pay for this worst experience about dream11 why you guys are not helping. Just asking to send mails. How many times i want to send mails

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Address: Vadodara, Gujarat, 390007

Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.dream11.com

It's a verified account . Previously I withdrawal two time but for 3rd time it's shows that withdrawal failed and also that it's deducted from my dream 11 account but not credited in my bank account. Please solved my query. And please give that amount in my bank or dream11 account. Please. It's not showing fair play violation then why it's failed for first two transection it's transfer to my bank account.

+1 photos

Jun 25, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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Address: Kolar, Karnataka, 563114

Hello sir,
I had requested to withdraw an amount of 1000 on 18 may at 12:00am.
As on today there are 0 withdrawals in progress and i haven’t received any amount.
And the bar below the transaction is in red colour.
This is the second time i’m coming across this problem. First time i didn’t receive 200rs

Please solve my issue

Email-id: srinidhi. [protected]@gmail.com

Jun 24, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

May 21, 2018

Updated by Srinidhi Gupta Please remove my phone number

Verified Support

May 24, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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S

Saikanth Nallamothu

from Vijayawada, Andhra Pradesh

May 22, 2018

Hello . I recently withdraw my winnings 400 . But I don't want to withdraw that money. Please add back to dream11. My email is saikanth.[protected]@gmail.com. so could you please help me to get back my money to dream 11. Please cancel my withdraw request.i want to cancel my withdraw request today for participating the new contest please help me.

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Dream11 Fantasy Customer Care's response, May 24, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.

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Address: 560067

Website: www.dream11.com

In the last match of bangalore vs rajastan, in the keepers segment dream 11 has not added the klaseen and he has done the keeping for rr and sanju samsan has added in the keeper segment and he has not done the keeping.

It made be big impact and lost the money, so dream 11 ned give justification for that, because no where in dream 11 league condition have given any details about this mismatch of players.

Either i need a certain compensation or dream 11 need to clarify this.

Please consider this request on high priority.

Jun 29, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 27, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2JrJbdj and we will get back to you.

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T

teja Bethi

from Hyderabad, Telangana

May 21, 2018

I have deposited money few days back, its been one month now i haven't been able to join into any contest.

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Dream11 Fantasy Customer Care's response, May 24, 2018

Verified Support

Please write to us from https://bit.ly/2GWMA5B and we shall reply to you within 24-48 hrs.

A

Akash Kumar Choudhary

from Kolkata, West Bengal

May 21, 2018

My Dream11 Account Was Suspended Please Resolve My Dream 11 Account.

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Dream11 Fantasy Customer Care's response, May 24, 2018

Verified Support

Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.

S

Santosh Mude

from Singrauli, Madhya Pradesh

May 21, 2018

Paise 26 rs. Kat gye lekin join nhi ho rha clear kro

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Dream11 Fantasy Customer Care's response, May 24, 2018

Verified Support

Please write to us from https://bit.ly/2GKEY6E and we shall reply to you within 24-48 hrs.

B

badalthakur

from Mumbai, Maharashtra

May 22, 2018

Sir please tell dream 11 to activate my original account [protected]@gmail.com nd deactivate my wrong account [protected]@gmail.com
My email id is [protected]@gmail.com and [protected] mob. No

mismatching the player in the keeper and batsman segment - Comment #3105215 - Image #0

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Dream11 Fantasy Customer Care's response, May 28, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.

C

Customer Care 8084211856 Cantect

from Darbhanga, Bihar

May 22, 2018

Dream 11 customer care no is [protected] and[protected]
If you have any problem in our site as account activate and closed then you can contect here at once..
Your problem will solve in next 30 min.

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Address: Mumbai City, Maharashtra

Sir i would like yto say i was make by mistake 2 id it was [protected]@gmail.com and [protected]@gmail.com nd i requested u since last week plz deactivate my [protected]@gmail.com id but u deactivate my actual id [protected]@gmail.com plzzz activate my original id and deactivate my false account which make by me by mistake

+1 photos

May 21, 2018

Complaint marked as Resolved

Sir please tell dream 11 to activate my original account [email protected] nd deactivate my wrong account [email protected] My email id is [email protected] and 8879861083 mob. No

Verified Support

May 21, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2ExWncL and we shall get back to you.

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H

Harun mansuri

from Vadodara, Gujarat

May 21, 2018

From my account of the Fairplay in my Dream 11 account 288 rupees block.please my account rupees unblock.

My email - [protected]@gmail.com
Mo nu -[protected]

suspended my account and activate my account - Comment #3103272 - Image #0

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Dream11 Fantasy Customer Care's response, May 21, 2018

Verified Support

Hey, the amount once captured due to FairPlay Violation cannot be credited. Since you have now understood FairPlay in detail we suggest you play fairly to have a great experience with Dream11.

V

Vishalsingnikumbh

from Pune, Maharashtra

May 21, 2018

I was playing for SAW VS BANW match but suddenly in final results status of match gets stamp as ABANDONED. My money got deducted and match is also not getting displayed in Live match section.

suspended my account and activate my account - Comment #3103290 - Image #0

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Dream11 Fantasy Customer Care's response, May 21, 2018

Verified Support

Hey, as the match between BAN-W & SA-W had started before the scheduled time, we had to cancel it. We believe in FairPlay and hence the entry fee has been refunded to your account.

K

Khan Tehshim

from Gurgaon, Haryana

May 21, 2018

I trying to adding cash in my dream11 account but my account debited and cash not add in my dream11 account

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Dream11 Fantasy Customer Care's response, May 21, 2018

Verified Support

Please write to us from https://bit.ly/2GWMA5B and we shall reply to you within 24-48 hrs.

A

Ashutosh Khodade

from Savantvadi, Maharashtra

May 21, 2018

Pan card & bank acound connect hot nahi

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J

Jonala durga srikanth

May 22, 2018

Hi sir good morning I need help to my before I send bank proof but it's not clear but plz i sudment another proof but plz resend option. To my bank account i send 2 copy's 1one cancel and 2nd one accepted plz

suspended my account and activate my account - Comment #3105163 - Image #0

suspended my account and activate my account - Comment #3105163 - Image #1

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My account was suspended due to fair play violation though i didn't attempt any unfair activity.

My account contains more than 500? Which i earned as winnings through various leagues.

Please respond asap and unblock my account so that i can atleast withdraw my earnings!
I will definitely follow your terms and conditions hereafter.. So please activate my account sir..
My contact num (Login id):[protected]
Email id:[protected]@gmail.com
They replied me.. My account was not violated the fair play policy, then they asked me to share and verify my pan card details again to activate my account... Now my question was how to share the pan card details... Hide me to activate my dream 11 account

Jun 24, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Dream11 Fantasy Customer Care's response Please write to us from https://bit.ly/2qjgaYw and we shall get back to you.

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K

Kajal814

from Delhi, Delhi

May 21, 2018

I haven't knowledge about fair play please active my account I will never misuse
[protected]@gmai.com, I have avery proof of my identity and my account is also verified by dream 11 team

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R

ravi.negi2002

from Delhi, Delhi

May 22, 2018

Aaj match tha sup vs tra
Kyu match abandoned ker Diya dream11
Kya aapke player out hogay
Kyu abandoned kiya
Jaise haar rahe the ki abandoned ker Diya good
You are big looser you are fraud dream11

Reply

R

rk1702

from Kolkata, West Bengal

May 22, 2018

I am not able to verify my email .kindly help me.

Dream11 Fantasy Complaints & Reviews

File a complaint to Dream11 Fantasy

Dream11 Fantasy reviews & complaints page 94

your cheating with participants

cheater

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adding players after which are not in list

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withdrawal amount not credited

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account suspended please active sir

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account suspended please active

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suspend account

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not being able to register my bank account details for withdrawal.

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my withdrawal request is cancelled and my money not refunded to me

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unable to withdraw amount

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i was suspended without any reason dream11 it was fantastic game..

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sir my account has been suspended after adding money

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security bleach

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balance refunding

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withdrawal not credited my account

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withdrawal failed and it's deducted from my dream11 account

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withdrawal failure..

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mismatching the player in the keeper and batsman segment

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suspended my account and activate my account

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how to share my pan card to dream 11 for suspended account

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