[Resolved] Dream11 Fantasy — cash bonus, referral are blocked

rejinekm

from Punalur, Kerala

Address:

Kollam, Kerala, 683522

I got 100 cash bonus when I joined dream 11 but I can utilize only 10 then rest is in blocked state. I have submitted my pancard, bank account details several times but after few days the same msg will come. Unable to refer Friends, that is also blocked and showing same msg. Pls do needful on urgent basis. The customer care should be infomative and helpful. But unfortunately dream 11 showing the same msg again and again, and not providing a solution for this problem
Contact [protected]
[protected]@gmail.com

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Jun 1, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Dream11 Fantasy Customer Care's response Dear Sir,

We request you to write to us from the Helpdesk and we will get back to you.
Link: https://bit.ly/2qjgaYw

Regards,
Team Dream11

May 04, 2018

Updated by rejinekm Hi,

Thankful for the useless update by the dream 11 customer care team.
When I open the link ' https://bit.ly/2qjgaYw ' it only has some predefined options nothing related to my query. Further to that if I move forward and any how manage to find a way to write my query that is registering only under the main option you have provided. I am attaching the images.

If you people really feel to assist then pls don't give this kind of links. U have my contact details,
and that is more than enough to provide a solution. But that will happen only when you feel to solve the issue, not when you tried to escape from the query by giving some links