[Resolved] Dream11 Fantasy — They have registered my PAN card to someone else | |||
After winning some amount on dream11, I tried to verify my pancard for the first time on dream11.com. However, their portal said that it's already verified by another user. The shocking part is they don't conduct any second check to verify somebody's identity. Anybody can enter my name and Pan no. and upload a photocopy of my pan card and can get it verified. Now they are not verifying my pan card as they say it's already verified by another user. I even shared with them my aadhar card but to no avail. Services have been compromised here and even my privacy has been breached on both the fraudster's as well as the Dream11's part. And they are not ready to help. In fact, a lot of people have filed similar complaints on online forums. Hoping for a speedy resolution. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Apr 21, 2021 Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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