| Address: | Bangalore, Karnataka |
On 18th December 2013, I sent a a package from Bangalore to Havelock. The people at the Bangalore office said delivery will be possible for the pincode 744211.
Please note I confirmed the delivery to the pincode before sending the package. The total cost for sending the package to Havelock came to Rs. 800/- which I paid and I was assured that the package will be delivered, within 5-6 days. I also gave time for Christmas holiday in between.
Please note that the package had reached Portblair. It has been sitting there for the past 3-4 days and the concerned person Mr. Subrata ([protected])
over there is refusing to send it to Havelock. His tone is that the consignee has to go to Portblair and pick it up.
Please also note - I paid the fare from Bangalore to Havelock - for which I paid an exorbitant amount. When intimated the same to this Mr. Subrata ([protected]) - his exact reply was this "Why should I care when it is supposed to reach? You did not pay the money to me you paid it to the Bangalore office. Talk to them. It is not my headache"
Please explain me this - whose headache is it? Who should I complain to? Will I be refunded the amount? Will my package be sent back to me - so that I can send it through a more reliable courier service? I think this Mr. Subrata ([protected]) - has actually stolen the contents of my package - therefore he is not willing to send it to Havelock. What other explanation could there be?
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