DTDC — Complaint Regarding Unsuccessful Delivery and Lack of Communication

I am writing to formally complain about the delivery service provided for my shipment with tracking number V81415774. Despite providing accurate delivery information and being available at the specified address, the courier agent did not make any effort to contact me before marking the package for Return to Origin (RTO).

Details:

Tracking Number: V81415774
Date of Shipment: 16th July 24
Delivery Address: Zila Sainik Board, Rewari, Haryana
The courier agent failed to reach out to me via phone or any other means of communication, which has resulted in significant inconvenience. I was available to receive the package and had expected proper communication regarding any delivery issues.

I request that you arrange for the immediate suitable resolution for this issue.