DTDC — Consignment irresponsibly given to somebody else and status maintained as delivered.

Address:

682306

A consignment couriered to me from ahmedabad to cochin which consists of medicines with consignment number D25205422 dated 30/11/2015 has no been delivered to me till 05/12/2015 at my office. When i checked the online status, i was showing as delivered. On enquiring with the office people through phone, they are telling it is kept in some nearby shops and they are not specifying which shop. Where will i go and search? Is it the right way to deliver a consignment consisting of expensive medicines which are at most urgent? Where is my consignment? These irresponsible people should no be given these type of jobs.Kindly help me out.