Address: | Bangalore, Karnataka |
I made a courier from DTDC Whitefield ( Balaji Arcade, Whitefield Main Road, Narayanappa Garden, Whitefield, Bengaluru, Karnataka 560066, India) on 22nd Aug 2015.
It was a Rakhi courier from Bangalore (Karnataka) to Gwalior(Madhya Pradesh). The lady at DTDC counter told me to pay Rs.130 for the courier and I asked her the price list. She showed me the DTDC price list where for "rest of India" mentioned as INR 125/-. I asked the lady why Rs 5/- extra and she told me its for the Rakhi cover. She told me the courier will be delivered within 4days.
I paid her INR 130/-
My concern are:
1. She mentioned INR 120/- on the reciept which I realized later
2. Till Today i.e. 27 Aug 2015 courier has not been delivered.
I need a clarification why there is difference in pricing mentioned on the reciept and actual money taken
IF the price for "Rest of India" mentioned as INR 125/- on the DTDC price list how INR 120/- can be mentioned on the reciept.
I want to know the action taken for this complaint.
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