DTDC Courier And Cargo — consignment number showing as invalid

Address:	Delhi, New Delhi, Delhi
Website:	dtdc.in/tracking_query_form.asp

I had booked a courier for delivery from delhi to gurgaon on sunday (4th august). The package was picked up from my house and i got an sms from dtdc on 5th august at 3pm saying my package was booked and the tracking id (Same as on the slip provided to me) was z12622209. However, when i am trying to track the details of the package online - it says invalid consignment number and does not show any details of its status. I have spent 20 minutes waiting on customer care's dial up wait since morning - no response. Attempt to send a complaint on their website fails (It says thanks for kind feedback) as it does not recognize the consignment number.