DTDC Courier And Cargo Pvt Ltd — Denial of insurance claim on damage consignment no D20057052

Address:Ernakulam, Kerala

Sir I am trying to get through you with all possible means in a matter related to a breakage of item D20057052. I tried all possible things to get through you and this will be last option remains before proceeding with legal path. My problem with dtdc are as appended below Respected sir/madam Im an aggrieved customer begging for the kind help from your forum. In Nov 2014 i sent a packed led tv 40 inch from Thoppampady, Kochi, Kerela to Namchi South Sikkim through dtdc courier services with an insurance coverage of Rs25000.for the item. Due to some problems with the dtdc item was not able to delivered at the destination and it was recieved by my friend in Siliguri West Bengal in a total damage condition. He complaint it to branch officer and BO told to recieve the item and lodge complain to concerned office and Regional Office from where it was booked. I lodged written complaint and handed over all origional documents including shippment papers etc. But unfortunately with wholeheartly i would like to inform you that i have not recieved any letter or call... Money i can't thought about. Sir its a great financial loss for me due to the carelessness of dtdc. It is requested that necessary guidance may be provided for legal approach to this matter, if possible your personal intervention is appreciated Thanking you Yours sincerely Bishnu
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