DTDC Courier — AWB status confusing

Address:

Tirunelveli, Tamil Nadu

Sir, the awb. status of Z64380135 provided by ebay seller is really confusing, i've written lot of mails to customer care, but till now there is no response as usually from DTDC. this is not good for a reputed(!) company, whatever may be the problem, it is good habit to reply with appropriate answer, but this is my third issue with DTDC, those good people are not at all responding to anything.