DTDC Courier — Awful service of dtdc

Address:

Vadodara, Gujarat, 390013

Consignment No:[protected] Myself, Atanu Mazumdar, have experienced an awful service of DTDC where five boxes were delivered from Kolkata to Vadodara. All the boxes were packed satisfactorily at DTDC, Ranikuthi branch, Kolkata office in my presence by DTDC personals with packing tape and hard PVC tape, and surprisingly, all the boxes were found torn out. Books were damaged, pital(brass) utensils were found dented, box with food materials came out of the packing, and were placed inside a sack when received at Vadodara. I had never expected such poor service of DTDC who doesn't care about the condition of the materials, and now I'm regretting for my choice of DTDC. All these happened on transit to Vadodara from Kolkata, as understood. I had a talk with Mr. Purnendu Roy Chowdhury of DTDC, Ranikuthi Branch, Kolkata (Ph.[protected] regarding the packing made at his DTDC office, who was equally surprised. And, after sending immediate feedback to DTDC customer service thru' mail, they had not come up with a single reply, SO POOR CUSTOMER SERVICE DEPARTMET. I urge others to avoid DTDC on the basis of my experience. Atanu Mazumdar [protected]