DTDC Courier & Cargo — a courier sent through dtdc express

sekhar2411

from Bengaluru, Karnataka

Address:	560003
Website:	www.dtdc.com

Dear all,

I am writing this mail to see some one who is taking up the responsibility in clearing my issue,

Actually a courier was sent from gurgoan to bangalore and for my manager who is from china (Ms. Malixia) and you executive have delivered the courier to someone called raju in the apartment where there are almost 200 flats, as she was in china during that time she was not aware of the courier and later as soon as she reached india she found that courier was delivered and asked me to cross check as i am working in her company as hr and admin,

It is been so many day's as there is no update in the courier and yesterday i went to the chamrajpet dtdc office in bangalore and they told y[protected] the problem will be cleared, and so i called to a gentlemen (Dont wish to mention his name) to check this and he is saying that we have the receipt of handovering the courier and our work is done (How come you are delivering it to a person whose name is not mentioned in the courier, when called the number mentioned in the recipient copy it is switched off and when checked with salapuria laxuria apartment maintenance team they are very clear saying the courier has to be dropped in the drop box and for these many days that is the process how all were following and why is this parcel not dropped box and handed overed to some one who is not here??

Attaching the copy of the ack receipt where the name is also not clear as per your process, kindly support me in getting the courier delivered and do the needful.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 14, 2018

Updated by sekhar2411 Actually a courier was sent from gurgoan to Bangalore and for my manager who is from china (Ms. Malixia) and you executive have delivered the courier to someone called Raju in the apartment where there are almost 200 flats, As she was in china during that time she was not aware of the courier and later as soon as she reached INDIA she found that courier was delivered and asked me to cross check as i am working in her company as HR and Admin, It is been so many day's as there is no update in the courier and yesterday i went to the chamrajpet DTDC office in Bangalore and they told y[protected] the problem will be cleared, And so i called to a gentlemen (Dont wish to mention his name)to check this and he is saying that we have the receipt of handovering the courier and our work is done(How come you are delivering it to a person whose name is not mentioned in the courier, When called the number mentioned in the recipient copy it is switched off and when checked with Salapuria laxuria apartment maintenance team they are very clear saying the courier has to be dropped in the drop box and for these many days that is the process how all were following and why is this parcel not dropped box and handed overed to some one who is not hereActually a courier was sent from gurgoan to Bangalore and for my manager who is from china (Ms. Malixia) and you executive have delivered the courier to someone called Raju in the apartment where there are almost 200 flats, As she was in china during that time she was not aware of the courier and later as soon as she reached INDIA she found that courier was delivered and asked me to cross check as i am working in her company as HR and Admin, It is been so many day's as there is no update in the courier and yesterday i went to the chamrajpet DTDC office in Bangalore and they told y[protected] the problem will be cleared, And so i called to a gentlemen (Dont wish to mention his name)to check this and he is saying that we have the receipt of handovering the courier and our work is done(How come you are delivering it to a person whose name is not mentioned in the courier, When called the number mentioned in the recipient copy it is switched off and when checked with Salapuria laxuria apartment maintenance team they are very clear saying the courier has to be dropped in the drop box and for these many days that is the process how all were following and why is this parcel not dropped box and handed overed to some one who is not here, And i calling your Customer support team Mz. Shalini and a staff Mz. Usha they are always busy asking me to call back, Tell me what to be done next.