DTDC Courier & Cargo — Abnormal delay

subrahmanyam mmv

from New Delhi, Delhi

Address:

500020

I have booked a parcel of documents with a consignment no V33685525 on 16-01-17 from nellore, to hyderabad in an urgency mode package. to day is[protected]:37 pm still shipment was not delivered. they have collected extra charges more than usual charges, and they assured me that the parcel will be delivered in the next business day officer hours, with out fail. but it was not done. i have tried their customer care number of times. it was ringing but no one answered. this is a most irresponsible and cheating activity towards customers. worst service i have never seen.

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Comments

NavJ

I booked a consignment with DTDC on Jan 10th, 2017 - C72825729.
Till now there is no update on this. Both Chennai and Cochin branch are not sure where the consignment. This is not properly tracked in the system as well. I am was not intimated of the possible delay until I checked the status with the team. Poor service. Will never choose DTDC.

CHITVAN BHARDWAJ

from Chennai, Tamil Nadu

Worst courier company ever, they do not resolve your queries instead their customer service representatives say we do not know meaning of customer service...Do not use it for any courier service