| Address: | Burdwan, West Bengal, 713302 | | Website: | DTDC COURIERSERVICES |
I, anirban banerjee booked a consignment for delivery to varanasi from, asansol, railpar, dipopara collection centre vide no. V48951668 on 21.08.2018 at around evening 8 pm. The agency confirmed of its prompt delivery within 23.08.2018. And charged additional amount of rs.310/- i. E. Charges for express premium product service.
However to our utter dis may the consignment when tracked was found to be delivered about half an hour back this evening, i. E. 25.08.2018.
In view of such delay, i demand the refund of the additional amount paid by me towards the payment on premium express product service charges of dtdc over that of the normal courier charges, i strongly feel of being cheated and therefore lodge complaint seeking justice. If not justice delivered on this i will be constrained to approach the consumer forum and court to get proper justice.
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