DTDC Courier & Cargo — abusive and unethical behaviour

Address:

Sector 121 Noida, 201301

Hi Team,
It's a matter of high disgrace that I had a really disheartening experience at the Courier Center located in Noida 121. When shipment tracked and showed the location for Noida 121 .I called the number and asked for the shipment was being informed that it got returned.When agent was asked for clarification for no calls he started being abusive and says, Jo bigaadna hai bigaad lo . Later on when was checked was being informed the status that he gave was address was inappropriate.It has not been the first time that has been observed but during the raksha bandhan as well he doesn't delivered and asked we need to collect it from the center.Its a matter of high disasppointment that courier services like DTDC are serving the customers in such a way.So would request you to please take strict actions against the agent/owner owing the center in Noida 121.