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DTDC Courier & Cargo

DTDC Courier & Cargo — article not received

Sir/Madam
Just now I checked the shipping details of my article, P51193065. It is at Sainthia since 8th June still it is not in my hand. What about it? In future I won't send any item through it.
If it is damaged then who will responsible for that, shall I get compensation for the article

Kindly do the needful and take necessary action
Thanking you
Ruma
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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