DTDC Courier & Cargo — awb no. d46181056

Address:	New Delhi, Delhi, 110070
Website:	www.dtdc.com

W e had booked 5 cartons for delivery to the reliance warehouse in tumkur, karnataka on 26/10/2018 and were promised delivery within 4-5 days of our handing over the shipment. We started following up with the franchisee from oct 31st where the shipment was showing to be in the delivery location but not being delivered. No response from the franchisee as he seemed to busy with the festival than to care about the delivery of the shipment. On our showing annoyance to the franchisee he finally did let us know that the transporter had again misplaced/ taken-off the mandatory invoice/ packing list from carton no. 1 and thus shipment could not get delivered, we immediately sent soft copies of the same to him on 6th but till date the shipment has not been delivered. This is for the 2nd time that the invoice and the packing list have been taken-off by your truckers and affected delivery. The franchisee banadana enterprises, new delhi gst no. 07dbxpk7363f1z1 when confronted that we will lodge a complaint against him asked us to go ahead and do the same