[Resolved] DTDC Courier & Cargo — awb no. d47817511

sb1972

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110018

Ref. to above complaint subject the parcel was sent to Bhubaneswar on 14th Dec but until today the parcel is not yet delivered. Tracking on the net the status says receiver requested delivery on another date. But while checking with the consignee there was no call from DTDC for delivery. You can see from the shipment history the parcel was sent to some other location and then rerouted. How could we trust DTDC and how irresponsible DTDC is? Upon calling we are not given proper reply. Therefore I request you to immediately take action on DTDC Bhubaneswar and make sure the parcel is delivered tomorrow first thing in the morning. Look forward to your fast and positive reply.

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Dec 19, 2018

Complaint marked as Resolved

Yesterday I spoke on mobile no. 9937162283 twice in the morning and later in afternoon and evening this person didn't take the call. Then I sent a SMS today on mobile no. 7894427471 but no reply received as yet. However now checking the status on the net it says delivered and have got confirmation from the consignee as well.

DTDC Courier & Cargo customer support has been notified about the posted complaint.