DTDC Courier & Cargo — awb no. z52550010

Address:

Flat No. 935, Tower-E, Gaur Global Village, Crossings Republik, Ghaziabad

The subject packet has not yet been delivered to us. Every day we are getting a message that the packet is out for delivery and the delivery agent's number is mentioned but no one is coming to deliver. On calling the number mentioned in the message the delivery agent is just refusing to deliver and asking to come to dtdc office to pick-up the packet. He is talking in very rude manner and simply refusing to deliver the packet. On asking then why his number is given in the message and why it is mentioned that the packet is out for delivery today, he is saying it is just system generated message and has no relevance. I am really surprised to see such type of attitude by a representative of such renowned courier service. When i told him that i will have no other go then to lodge as complaint he is tell go ahead and do what ever you want the packet will not be delivered if you want come to our office and take it if not go to hell.
Please look into the matter and arrange delivery of it.
Thanks and best regards
Arvind