DTDC Courier & Cargo — bad customer service and overall service

Address:	New Delhi, Delhi, 1100775
Website:	www.dtdc.in

I had sent a parcel quite a few days ago and was informed that it will be sent in 4 to 5 days min from delhi to bangalore. While i, accept that the delivery days maybe off, what upset me the most was the garbage customer service. No replies to emails or calls. Even after repeated complaints nothing. The online tracking was way worse, putting in fake updates like "address ok but no such person" when in fact the consignee was home all day. We received no call for confirmation of before mentioned update they put on. The package is late by a few days and still has to reach. Very bad service and very disappointed. I know that i won't be using dtdc and neither should anybody else. Trash company with trash service.