DTDC Courier & Cargo — baggage lost from uk to india

Website:www.dtdc.in

Hi,
I have with full faith and trust in DTDC, i sent my baggage from UK to india on 17th Oct 2018 which till date I have not received in india . Now they say that the baggage is lost and they will not be giving me any compensation for their mismanagement and poor service .
I even have contacted the Vice President - India and still waiting for a response from them but they are also unable to help in this case saying UK team will deal .

Kindly request you to help me get my compensation.
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