| Address: | 700152 | | Website: | www.dtdc.com |
One consignment under cn no. K95271055, dated 12.04.2017 was booked from lake gardens to jaipur. At the time of booking it was assured that by 15.04.2017 the consignment will be delivered to it's destination but the same has not been delivered as yet. On my personal approach on 17.04.2017 at lake gardens enquiring non receipt of consignment by the addressee. It was informed that by 17.04.2017 the consignment will be delivered.
However, till writing this complaint the consignment has not been delivered to the addressee at jaipur. The matter has been taken up with your lake gardens as well as manager shri chandan dutta. It has been informed by your manager that 48 hours will be required from lodging the complaint to track the consignment.
It is really surprising that one urgent consignment which is booked on 12.04.2017 from kolkata to jaipur needs so much time which is not giving a good reputation of your courier service.
May i request you to look into the matter immediately and arrange early delivery of the consignment to it's addressee at jaipur and confirm me about the same.
Regards
Arun chakraborty
Kolkata 700152
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