DTDC Courier & Cargo — books/items are not yet delivered by dtdc to the concerned person

Website:www.dtdc.in

I have purchased from adda247 store two books online which are not yet delivered to me by dtdc. The tracking numbers for two books are z[protected]Adda store order id: #cp2321641) and z[protected]Adda247 store order id : #cp2321695).

Both the tracking numbers are showing 'successfully delivered' in dtdc website. But i have not yet received the above mentioned items. How can the status show as 'successfully delivered' in the dtdc website as i (Soumik das) have never received the above mentioned items from dtdc.

The receiver's name is showing as only 's' in the dtdc website. But no relationship, phone number, email address is not mentioned in dtdc website.

How can the receiver's name show as only 's' and why is there no other information of other details (Relationship, phone number, email address) in the dtdc website?

I have never received a single phone call from dtdc. Most courier/delivery companies call the the concerned person before delivering items.

Why is dtdc so irresponsible? How can they write 'successfully delivered' in delivery status column?

With regards,
Soumik,
Kolkata, wb
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