DTDC Courier & Cargo — box containing fragile

Dear dtdc...
Thank you for spoiling everything... I am highly disappointed by your services. I shipped my package containing a cup which i packed really well on 25th january, 2020 from amritsar to gurugram and it was supposed to reach by 27th january, 2020 whereas it reached on 30th january, 2020 that too after continuous complaints and contacting dtdc customer care. The tracking was showing mumbai hub and vapi hub whereas i had shipped it to gurugram which is next to delhi hub. I am completely clueless, what you people have done to it that it broke down into pieces. High amount of disappointment. It was a birthday gift which you people completely smashed and the time you people take to revert is beyond imagination. I would just say that the delhi customer care team was a bit co-operative that they responded atleast. But, honestly telling never going to trust you people again nor going to use your services. Thank you for spoiling and the damage.
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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