Hi All,
Tracking number:N89029537
I have sent my cargo from United Kingdom-London to Chennai on November 22nd 2015.
The tracking details were not updated till January and I was able to see the tracking details only in January 2016.
When contacting the customer service I was told that the cargo is misplaced after so many calls and queries from my end I have received an update saying it is lost in the Chennai flood.
But I was not provided any proof for it.
It reached Chennai on November 30, 2015.
No of pieces 2(33KG)
I have requested for remaining left outs of my things for which I did not get any answer though.
Finally I have requested for claims and I have got a response from DTDC Chennai saying I should contact the origin office from where the cargo was sent.
After several chase ups till 22nd Feb 2016(Today) I have not received any response from DTDC UK.
I have provided the estimation of my valuables and I am not sure what is the procedure to get the claims and when I will be receiving the claims.
Kindly please take on this issue.
Please try to provide me some update whether I will be receiving the claim atleast.
I am not sure whether the cargo is really damaged in flood.
Was this information helpful? | 
We request you to kindly arrange, expedite and ensure delevar to following destination- sanjay kumar singh, hirabag kothi, hirabag chauk, hajaribag, jharkhand.
We shall appreciate your confirmation in this regards as the earliest.