DTDC Courier & Cargo — charged for urgent and out for ordinary

Address:

A-50, Devkunj, 10th Street, Rajnagar-II, New Delhi-110077, 110077

Dear sir/ ma'am,
Main concern is not about returning but is for not informing to consignee i[censored]nable to locate one of the most famous government building in dehradun, uttrakhand even after out for delivery to that perticaular road. My points are:

Why consignee is not contacted about address incase delivery boy was unable to locate the same. Contact number already on document packet.
When returned back to delhi booking point, why i was not informed about collecting returned document. Contact number already on document packet.
I had booked two packets as urgent on 5th october. Where as it is on your record is showing that "z15994029" is booked on 6th october and "z15994030" on 5th october. Later one in series is booked on one day ago? How and why?
I have both packets for rs 900/- approximately for urgent delivery but on seeing track record i have come to know that both were booked under ordinary delivery. When this packet is supposed to be out for delivery in dehradun, it was returning from sahibabad to back to delhi hub. For rs 300/- ordinary service i have paid 900/- approximately for urgent delivery. This is what urgent delivery that dtdc have? Charging for urgent and sending with regular/normal? And still i have been informed by my client rather from dtdc courier.
Since 5th october out for delivery after one week approximately in urgent delivery charges.
I am sorry to say but these few people will downgrade reputation of dtdc.

With regards,

Pankaj singh khetwal

(Director)

Khetwal engineers private limited
A-50, devkunj, 10th street, rajnagar-ii, new delhi-110077
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