DTDC Courier & Cargo — clothing

Address:

Varanasi, Uttar Pradesh, 221001

Sir/Madam,
I have booked a packet from your Ranchi main office bearing congn.no.F10920876 on 7th Jul.2018 for Varanasi but while booking it was assured me that this packet will reach destination positively by 12th Jul.2018 for this I have paid Rs.520/-. It is surprising that while tracking this no.there no updation after 10th Jul.2018. Then why your DTDC booking staff assured me to reach this packet by 12th Jul? This is too much to understand customer' problem. Why I should pay huge amt.for this where your services are very poor. Now I am requesting you to find out my packet and deliver to the destination positively by today i.e. 13 Jul.2018.