Hello i booked one box - consignment number H64664340 from anaparthi branch to hyderabad at december 1st. 3rd december our person received the box at hyderabad. But the box was damaged. The rats were bitten and the box was damaged and inside items also spoiled by rats. Who's is the responsibility?? Check attached damaged box picture below please..
I will share the damaged box pic to customer support team also they did not responding. i will share inside pic also but inside sweets already spoiled by rats so, it's not good to stay with box and unable to eat and it's very dangerous to eat that's why they are throwing out immediately. Actually this is very special occasion gift to close families. wedding special premium assorted sweets from "Dadu's".
If you want inside sweets packing pic i will share it. Because before packing i have taken the snaps to the whole box before sending courier from my home.
The box value itself is 1345/- to1500/-.
We believe these courier services but this incident was very disappointed to both our families😢
Who's the responsibility to this issue? Refund the money for damage... How much careless on customer consignments... Their service's also not good.. definitely i will give the review on dtdc services in google and another sites👍
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