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DTDC Courier & Cargo — consignment delay and return after 15 days

Booked a consignment containing an important document on[protected] from hyderabad to sullurpeta vide docket number h01819220, the consignment was not delivered till[protected], the consignee was tracking the document and made calls to dtdc numbers listed on the website but got no response, in process the consignee could not present the document in time to his clients losing valuable business and he also castigated me for choosing such a courier whose service is worst!!! I lost his trust and also put to embarressment. This is the third time dtdc has resorted to such deficient service even after collecting money and giving false promises of timely delivery. The consignment was given back to me on[protected] saying that the area mentioned is not serviced by dtdc, then why accept in the first place? I want to be redressed for the same with appropriate compensation.

Complaint Status


[Jul 19, 2017] DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    code
    Customer satisfaction rating
    2%
    Complaints
    7554
    Pending
    0
    Resolved
    179
    phone
    +91 80 2536 5032 [Customer Care]
    location
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047